Arrived to drop off my truck. Been a customer here for 15 years. I am done with this place. The service manager Joe, who greeted me was cocky and rude. He thought it would be a good idea to tell me how difficult it would be to work on my vehicle since there are SOOO many components and hoses. Then he asked how many miles it had on it. It has high miles. When I told him he had more attitude. I told him I just wanted to get a repair and asked if he could fix it. He said yes but it would be a while before they could look at it or diagnose. I just told him we would go somewhere else and let him know he was very rude. His poor attitude and demeanor is why I left. So now Moe is without the repair and our business. read more

If I could give this place a zero, I would. I took my BMW in to Magic Auto to diagnose and fix my A/C unit. After a week, they finally got around to diagnosing the car. They told me that they could fix it and make it like new. They claimed they had a certified BMW mechanic. I agreed to let them fix it. It took them another week to fix my car. When I got the car back finally, after charging almost $2000.00, within a month I heard a loud humming-like noise coming from the A/C unit. I let them know immediately that there was a new noise coming from the unit and that it wasn't cooling or blowing efficiently. They stated that I had a one year warranty so I should bring it back in. When I finally got an appointment, they told me that since they fixed the compressor that the new noise was going to cost another $1000.00 to fix a new problem which I did not have before bringing it to them in the first place. I will never go back to this place again. Luckily my wife is a litigator, so we are preparing paperwork to sue them for their unscrupulous business practices. It is time to teach them a lesson that they can't screw consumers and get away with it. I plan to make it cost them triple the amount they charged me for terrible, incompetent work on my car. read more

I had some issues with my Dodge ram. It's hard to find a decent diesel mechanic that knows what he's talking about in California. Joe and all of his staff at magic auto or overly confident assuring me they could fix the issue and they did. They also called me and walked me through every step of the process as they were troubleshooting and letting me know they were working on my vehicle The severity of the repair was pretty high. I was anticipating the worst as I am fairly mechanically inclined. I feel like the pricing for a full turbo install was very fair for this specific model from when they diagnosed my truck to needing a full new turbo to when I got it back was only Three days and that included ordering the part he's guys are good and very responsive. If you're looking for a good diesel mechanic, this is the place to go I will take my vehicle here for any future repairs. read more

Great guys at Magic Auto Center. Had issues with my car that other mechanics told me would be a huge job but these guys took the time to find the issue was a simple fix and got me taken care of and informed how to make sure the issue doesnt come up again. Thanks guys. read more

Absolutely excellent service. The guys here are super friendly and got us on our way in practically no time at all. They gave us a list of things to look into for preventative maintenance in the future at no additional cost. The kind of place you are lucky to find on a road trip across the country!!! read more

I've been taking my vehicles to Mac for many years and always have had great service never any problems his shop is fair, techs are knowledgeable never been overcharged for anything. I don't take my cars and trucks anywhere else. This shop is trustworthy in my book. I live in hemet so it's definitely worth the drive to not getting screwed at another shop. Thanks Mac for everything I appreciate you and your team. read more

These guys are the best. Honest, reliable, friendly, and fast! Will bring my car here again for future repairs. Thank you guys.

There are 1000 repairs shops in Santa Clarita Valley. But you can trust only one shop Magic Auto Center. Honesty and trust you can find @Magic Atuo center. They will not charge any thing if don't find the actual problem. No rip-off like other mechanic. Andy 07-19-2021 read more

Had truck repairs done here. This place is an absolute joke. Customer service is horrible and there is something fishy going on here. I'd stay far away and get repairs done elsewhere at a more reputable business. read more

I have been taking my Mercedes to Magic Auto Center since 2009 and just had work done this week. The owner Moe, and manager Joe, and the rest of the team have taken great care of my car! I have had everything done from suspension work, alignment work, to new tires, to new sensors, to new fuel pumps, oil changes, and much more. They always go above and beyond to get the job done right and to do it for less when possible. Such as the time I was able to save hundreds when he offered to let me purchase a set of slightly used tires instead of suggesting I buy brand new tires... And just this week I thought for sure there was something really wrong with my car and instead, it was just a bolt that needed to be adjusted.. and they did not charge me anything! ... I trust them immensely and will not go anywhere else! read more

Great customer service! Joe was really honest and transparent with me. He is educated in his craft and does a great job! Reasonable pricing and fast service! read more

Best service! I got my oil change here and they further examined my car to find out I had a rodent problem. They helped take care of my car concerns with that. Their prices are reasonable and fair. Not to mention, all of the workers are nice and friendly! Would definitely recommend taking your vehicle here read more

Knowing nothing about cars, I have my guard up when I need to take my car to the shop. I chose Magic Auto Center because of the great reviews and instantly felt welcome and like family. Joe took the time to explain everything that was happening with my car so I knew exactly what I was being charged for. They know their stuff. The employees are friendly and accommodating, they gave me a ride to and from my house and helped me get my car done in a rush when I had to make it to a gig. Cannot recommend this place enough. Support this awesome family business!! read more

Drove all the way out from the valley and Magic didn't disappoint. Thorough and honest. No sugar coating. I got a call within an hour like promised of when to expect my car. Was done and finished and reviewed before I left in the evening before closing. Taken care of for sure! Definitely will be going back. read more

I don't think I've ever left a bad review before. Joe knows his stuff and is pretty cool over the phone and these guys were good the first time I took my car here. The second time was a huge fiasco though. Joe said he thought they'd have my car done that evening so I could drive it home. This was crucial because I live near downtown Los Angeles. Later that day I called and confirmed and Joe said they definitely would have it ready and that they'd leave it in the lot so I could pick it up to drive home. I get out of work and go to pick up my car and it's not there, the shop is closed and no one is answering the phone. I had called five minutes before their closing time to confirm the car was ready and no one had picked up. Not only did they not have my car ready when Joe said it would be, they had all gone home a few minutes early without thinking to give me the heads up that I wouldn't have it that night. I had to walk a couple miles to the metro link and take the train to downtown LA then walk home from there. I got home at like eleven. Then just a couple weeks ago I went to get my front diff checked. Magic had serviced the rear diff a few months ago but said my front didn't need it yet. The dealer I took it to said not only was my front diff log overdue but my rear was as well! Not only had they apparently not actually checked my front differential but it seems they'd charged me for the rear but did not actually do the service. There's no way to know for sure because I never saw the differential fluid myself. But differentials are only supposed to need servicing every 60k miles or so and I'd only driven 2 or 3k since my rear was supposedly serviced and by the time these new guys checked it, it was super dark and sludgy. I'm thinking Magic just lied about it. Disappointing. I thought I'd found a good place to take my car but it I got screwed here. read more

Best place you can ever find!! I've been to so many shops but never been as satisfied as going here! I totally recommend it! Ask for Moe he's the best! read more

Service was great, they repaired exactly what I asked and kept the cost to what they quoted at drop off. They also quoted the lowest cost out of the 4 auto repair shops I called. On top of that joe was kind enough to give me advice on additional repairs since he remembered I do my own repairs. read more

I had a 2 hour drive home and my car had started to make a strange sound. I called 5 different mechanics all of which could see me until the next day. Luckily Magic Auto Center was able to see me. Although he couldn't help me, he called another mechanic that took me right away and he was able to expand the issue. Thank you for your help! read more

This post is super late and has been on my to-do list for months. Sorry MAC. The guys at this shop saved not only the day, the weekend!! Our car broke down on 5, that was some drama other drivers are pr!cks! Fast forward to being safely delivered to MAC. Kris gave me good news and bad news, they could fix it but not until Monday. It was Friday morning. This mommy had been planning a surprise 5th birthday trip to DL for months so you can imagine the meltdown that occurred (by me). Kris and Bjorn got to work and had us back on the road within a few short hours. Every employee in that shop was kind and professional. If we lived close this would be our new go to place for all of our car service needs. read more

The only thing "Magic" about Magic Auto center is the sleight-of-hand they pull on you while shot-gunning their approach to trouble-shooting a problem that they clearly had no idea on how to resolve (or did they ?) ($$$$$). They are also very good at making your money disappear! The car would crank but not start when brought in: Step #1) Instead of cleaning new, fouled spark plugs they replace with another set for $189 ( cost of 4 plugs = $40, not installed, time to replace is 20 minutes), apparently the car in now running. Step #2) They call my wife and tell her that they need to replace the ignition coils and possibly the fuel injectors. Wife is concerned and asks me to call them. I call back and ask them to explain how all 4 coils could go bad at once and how could this even remotely address the error code that my OBDII reader was supplying which is a "Water Temp Sensor or Thermostat" error code, the same conversation applied to the 4 fuel injectors. Things don't add up? Hmmm.... They easily agreed with my logic during the conversation (strange!), which was what they should be working through and not me!, and I am still unsure why they are not diagnosing the actual error codes instead of looking at other systems. Step #3) While on the above call someone listening in suggests that they need to perform a compression check. So, with severe frustration setting in I explain the uselessness of a compression check and begin to explain again the symptoms of the error codes and my belief that it is either a sensor/wiring or thermostat related issue. They seem to agree and go to check it out. We hang up at that point. Step #4) I get a call back in a few minutes and they are now telling me that it is the thermostat housing that needs to be replaced. I asked him (Joe) if he is sure that this will correct the problem and he confidently responds with a yes, and that he will provide me with a quote to replace. Step #5) The quote comes back in at a total of $900 ($190 for spark plugs it did not need, nor were authorized to be replaced), and the remainder for the rest of the work. Step #6) Call Joe the next morning to let him know not to perform any additional work on the car and that we would be picking it up late morning Step #7) Take to another shop who correctly diagnose problem and replace the thermostat (correlating to the original code I received on my OBDII reader!) Step #7) Write Yelp review based on my experience to inform potential customers of what they are up against Step #8) Wait for appropriately condescending response from business read more

I had a last minute problem and they fixed it within the day! That small problem could've turned into a bigger one and Joe made sure everything got done so quickly so I can make it to work tomorrow! I'll be coming back here for all my vehicle problems. Highly recommend! read more

I was in town in Valencia and my heater core broke. I was charged over a $1000 to fix it and after driving it 500 miles, it broke again. I live in San Diego and needed it repaired here with another shop or have to tow the car all the way back to Santa Clarita to get Magic to re-repair it. They would not get involved to help resolve or fix the problem. The owner, Moe said he would call me back and see that I received help getting my car repaired and he never did. My family lives in SCV and none of us will ever go back here. *No, Moe- I have talked you since this incident. Greg called after I left this review and just listened to my story about what happened, wished me a "Happy New Year" then hurried off the phone and hung up. No help whatsoever. read more

My family and I have been coming to Magic Auto Center for years. Being a student I have a pretty low budget when it comes to cars and and with that I've had cars that have ended up In shop more times then not so I'm pretty familiar with mechanics in the Santa Clarita area. Magic Auto Center however proves time and time again to be a cut above the rest. Moe and his team have always been a reliable place to come for service and repairs. They are honest, quick and perform good work. Even a friend of mine who is a mechanic at a dealer said Magic is the only place he'd recommend to take car to in Santa Clarita. So if you're looking for a place to have honest, high quality work done. Look no further then Magic Auto Center you'll be glad you stopped in. read more

I have brought my Ford Edge, VW Jetta, and my Ford F-150 and this shop is the best. They usually have my car ready same day or the very next day. I have used them for new struts, new battery, stalling issues, etc. My favorite mechanic used to work for ford so he knows just what's up with my car. The prices are fair and they don't try and sell you more than what your car need, and the service is excellent!!!! I just brought my car there 2 days ago for struts and they gave me a Ride home without any hesitation. It's not easy finding a trustworthy mechanic, so if you want the best go to Magic Auto. read more

My car was vibrating and not producing cold air. I took my car into Magic and they were so helpful. Being a woman, bringing your car in to get fixed can be scary because you don't know who to trust. Joe made me feel welcome and explained everything. He never made me feel like he just wanted my money, and for the first time I felt comfortable going into a mechanic. They are amazing and super reliable/helpful. I will definitely be going there again for future maintenance. read more

Honesty integrity and great value for the service they provide. They care about having sure the job is done right and the customer is satisfied. I will return read more

Went for a smog test next door. It failed because of some check engine type thing. I went next door to Magic Auto Center because it was convenient. I thought wow the reviews are not great on this place but let me give it a shot because of time and convenience. The waiting room was nice with AC, a couch, a flat screen set on ESPN, coffee, water and free wifi! The manager or shop spokesperson, Gary or Greg, was friendly to me and everyone that came in. I had to wait 30 minutes for them to look at my car (that's not so bad) but had to wait 1 hour for them to tell me what was wrong (why so long). Felt like I was at the doctors office! ...You know, you wait in the waiting room for a long time then they take you down the hall and put you in a room and you wait there forever until the doctor shows up. Part was replaced and MAP sensor is now working correctly. read more

I highly recommend this place Joe & Dan took my information down. I was ready to hear "thats it time for a new car." I have a 2000 Lexus RX 300 at almost 160k. I was told it needed new spark plugs & gaskets. I paid a fair price for the work done. They took the extra time to explain the care/maintenance I need to do on my end and know that that they're available to help when I need to go back. Good honest mechanics hard to find these days. This place is a definite "go- to." read more

I generally do as much work on my vehicles as I can when time permits, and recently, I simply didn't have time. My 300C had started a grinding noise I couldn't quite identify, which made it VERY difficult to identify what needed repair. Art is very skilled, and has an ear for mechanics. Moe, Art and the crew were able to identify the issue, as well as a few others I couldn't resolve!! I trust they are looking over the whole vehicle. I've lived in the area for over 15 years, and I have developed history with Moe and his crew for many of those years. So when I had no time, and issues finding the problem, my first, and last place I thought of was Magic Auto. I have three very different cars, and Moe's business comes highly recommended. They are honest, straight forward, and know what they are doing. As particular as I am about my vehicles, I'm willing to take them to Magic Auto. read more

I came in to get my car serviced and was helped by Joe, who did a thorough job and provided excellent customer service--all at a great price. I will definitely be coming back in the future for all my car needs. Thank you so much! read more

This shop helped me when my catalytic converters were stolen. These guys are straight shooters and are great with communication. They also installed aftermarket good place to help protect my cats in the future. I would definitely use them again. read more

Magic Auto is a trustworthy Machanic shop. Moe and Joe are excellent to work with. They understand the customers needs and never do anything to compromise their customers trust. The Mechanics are very knowledgeable and friendly. They will leave your vehicle is better shape than when you first bring it in. The shop is organized which is an indicator that the owner and employees take pride in their work place. I trust them and so should you. read more

I took my Ford F10 into the shop for a shimming symptom. The folks performed a thorough investigation and offered a cost effective repair. They were prompt on the diagnosis time frame. The gentleman greeted me as I entered the shop initially, and explained their analysis. This is the second visit and problem resolved. They are an A+ team. read more

I have been going here for years. And I feel silly for not writing a years ago. They have top notch service. 5 stars, fully automated. Enhanced technology that automatically send you text updates on the check in and status of your vehicle. When you enter the office you are greeted nicely and professionally. You cant help but notice all the industry standard certifications displayed throughout the walls. But more than that the talent that these guys have. They work on your car as if it was their own. You will not find a shop like this throughout Santa Clarita, honestly its a secret gem. They go above and beyond for you as they know how important the job is for you to get your car back up and running. Trust me, you will be satisfied. Thank you guys for all you do!!! I don't take you for granted and appreciate you. read more

I've wanted to write this review for a while. When my son had his Hyundai from Hell, Moe and Greg went WAY out of the way to find a used part for him. That's going beyond the extra mile to help. When the steering column on our Explorer fell apart, Moe went the extra mile again. This would typically be a $1200.00 repair, but he had a source for the part and was able to fix it for $300.00. We very much appreciate what they have done to help us. Based on their reviews, this is just how they choose to do business. I need to update this review. Again, Magic saved me. I've been having my Acura serviced at the dealer. It's getting old and repairs are getting pricey. I was told on a visit that a motor mount was bad...and the other two "may" be going. It's an expensive repair, but I made an appointment to have it done. When I had my tires rotated, I mentioned this and we saw clearly that all the mounts were broken. It was obvious. Why would the dealer not say they were all bad? Because that repair there, would have been over two grand. At that cost you rethink the price. Magic did all three mounts for under $800.00. I understand that the dealer needs to charge more for repairs and I don't begrudge them for that, but honesty is critical in business. The dealer should have just told me the truth that all the mounts were bad, instead of blindsiding me with the full story and price when it would have been too late to consider other options. I thought this to be a good business, but not so much anymore. I trust Moe and Greg. So many of these car places are not honest. I'm glad Magic is here for us. read more

Joe is the best! He helped me and was patient and kind. My car was returned to me very quickly and Joe answered all the questions I had about my car and pricing. I felt very taken care of and was very confident in their abilities to take care of me and my car. Extremely fair pricing and I felt like I was visiting a family friend when I went in. Will be back for any future repairs or check ups! Thank you! read more

Coming to MAC for car service ~ Moe and the staff is always so professional and kind. Such a cool place

If you like terrible service - this is your place, if you like 2 days to diagnose the problem - this is your place, if you like having mechanics lie about the services rendered and prices - this is your place!!!! read more

My Jeep Wrangler drives better than new, thanks! These guys have worked on all of our cars for everything from brake jobs to regular maintenance to more serious engine work and every time their professionalism, integrity and competency is above and beyond normal expectations. Their technicians are excellent, the staff is honest, will only perform the work that's needed, and both communication and price is always great! read more

COVID 19 has been a real PITA to say the least! Magic Auto is like a ray of sunshine in the middle of the storm! Not only was the service great quality & professional it was fast too!! No and his professional technicians do great work on Foreign and Domestic Cars! No hesitations needed! Come on in for an honest assessment and u will not be disappointed with his recommendations! 10 's read more