I asked Magdale Curtains (henceforward MC) to make a Roman blind. MC measured up. The blind was made quickly and fitted by MC. The blind doesn't fit properly. There is a significant gap each side, where the edge of the top half of the window pane is visible. Also, the blind drops 5 cm short of a small ledge where I wanted it to fall. Also, spaces between the slats are unequal. Top 2 spaces are 27cm, then 30, then 34.5, then 37, then 20.5cm. 9 other Roman blinds I have are equidistantly slatted.
After fitting, MC said the blind had to be narrower because of the fabric pattern and because the window isn't square. Other Roman blinds I've had made, from my measurements, fit perfectly well.
When contacting MC, they said "on the odd occasion that a customer is not 100% satisfied, they'll happily put things right". I then asked MC if they would do that in this case - twice. There was no reply. Small margins matter. I paid MC £220 for a blind of imperfect fit and odd construction. That's frustrating. I'll not use again." read more