Middleton Blinds is the largest "Blind" provider of Middleton (as suggested by the name), a small town in Manchester which isn't too far from the main city centre (Around 5 miles or a bus ride which takes around half an hour).
After the competition of renovation work in my house, I decided to use Middleton Blinds to purchase and install some black-out roller blinds. I had a mixed experience with their service.
It started off with a quote, where they came to my home and measured everything and talked me through the different types of blinds, I don't like having sales-people in my home, as I never feel too comfortable or happy with it, but I consider myself a strong and assertive person to manage to revert their sales tricks on them, but I found them to be quite professional in measuring everything and giving quotes, without being too pushy.
The location of their warehouse is a little difficult to get to, it is basically opposite the main bus station but it's hard to walk to the location as it is a roundabout, and then a business/estate park so you do really need to have a car to visit - even though it's in the centre of the town which isn't great. I also didn't like how I had to go to them to have a look at different types and colours.
Upon putting my order in, I was also confused at how long they'd take - for me having to wait three weeks for blinds is pretty poor, surely a company which specialises in and only makes blinds and claims to have the material in stock doesn't need this long? I later found out multiple other nearby companies, even those based much further away wouldn't have taken this long - What are they waiting for?
Pricing was competitive, maybe a tad more expensive than rivals but nothing to hurt your pocket too much.
Issues with parts of the service being inconvenient and the fact they didn't offer any assistance or advise through the light-gaps around the blinds (my room isn't fully dark / black-out because some light still gets in)m, I get they cant build it exactly around the window without damaging the fabric but still being advised this especially when I told them I wanted my room pitch-black for me is poor service, I feel a company like this should explain every last detail to the customer as it is a custom product in many ways (not that my windows were bigger / smaller than average).
2* - Decent quality product but multiple issues including lead time which would make me prefer to choose a different provider in the future. read more
