So after being told that my 2004 jeep grand Cherokee was pretty much dead…read more Not worth the price to fix it, I took a gamble and searched the wed. Found this one on Craigslist so I decided to call, not thinking I would get an answer on a Sunday afternoon, but I did, Bill not only answered but gave me a quote and arranged for a tow truck to pick it up the same day, in about an hour to be exact. So I went the next day to sign the work order. One week later jeep runs better than before with a newer engine and a cost below the quoted price. Very professional, honest, absolutely great work. I was completely impressed with the work they did. I will now only be going here for my auto repairs. And yes mechanics are ASE certified.

Very great place I had a problem with my transmission they gave me a great price and told me about…read morea week to have it rebuilt and I got it back a day earlier then they said very happy with this place I will tell all my friends about them thanks guys

Completely fine right! What a genuinely good experience I had with this company. It's been a while…read moresince I trusted am Auto Care company. In this most recent instance, it was for something really minor where I just needed my odometer verified to tag my car. But the guy didn't allow me to pay for a state inspection when the MDOD was all I needed. I will trust them with my other Auto Care needs based on my experience and the other great reviews!

The motor in my hummer blew up in October 2021 and I didn't really want to buy a new vehicle. I…read morejust wanted my hummer fixed so I called around and got quotes and done right fleet and auto is where my sister head been working for the past year or so, so I called him and got a quote. He was about the same price as everyone else so I went with him because I thought why not my sister works there. Well, he didn't have the money to send the motor off to get rebuilt so I wrote him a check for five grand, he was supposed to have my hummer done in six weeks. He said around the shop doing it absolutely shit every time I went in there I'll call him ask him how my hummer is looking and she would just give me some personal excuse every time with my sister work in there, she was giving me the scoop on their family drama in excuses why he didn't have medication or whatever it was something. I'd ask her as he worked on my hammer anymore. She get aggravated that I keep asking her because he had another vehicle that he was supposed to replace the motor on this goes on for over a year. He never once called me himself hold on. He did call one time and he told me that oh you're home or will be done next week (This was in July of22' ) then proceeds to ask me if I'd heard from my sister because she didn't show up to work. Needless to say my hummer was not done! In January 2023.I finally get a call from him telling me that my Hummers done. I said OK great I don't have the money right now but I'll get it to you. I'm on my way he said no I'm not giving you your hummer until you give me my money said Steve, you've had my hummer for over a year. My sister works here you can allow me to give you payments he refused not only did he refuse. The original quote was 7800 he said that he had to replace the manifold and this and that and that I owed him 3800, well I said that's bullshit and he said no you told me to fix whatever. I said go ahead and fix whatever but that doesn't mean don't call me or let me know anything but the truth is my sister told me that you guys crack the manifold while you were trying to Take the motor out so that's not on me. Honestly, I don't want to pay him a dime, considering he cost me so much money have in my vehicle for over a year. Well, I don't have 3800 to get my vehicle back and on top of that I husband and I are going through a divorce and technically it's in his name only so I can't really call the cops or fight about it because it's not technically in my name. I mistakenly told him this well he decides that he's going to go ahead and steal it and hide it and tried telling me that my husband sign the title over to him and told him he can have it well that's not true this guy is an absolute crook granted the other vehicle that he was replacing the motor that guy didn't get his vehicle back for over a year either. I've seen him fuck around multiple people when I'm in there with my sister while she's working or her telling me about what a bad day she had because she has to lie to people for him. He screwed around my sister the three years she's worked there. He promised to raise that she never got while she's making shit money, not able to pay her bills and then loaning her money and saying he helps her out. Yeah because you're not paying her enough $12 an hour after three years, what a joke ! On top of that, she has insurance through him and he wasn't even paying it so now she's getting bills and couldn't get her medication because he is pocketing it. So apparently he left his baby mama of 30 years for a friend of theirs who has money and took off and married her so now he's coming in there with her saying things are gonna change and ultimately fired her all because she wanted her damn insurance money back. He's a worthless human being. Do not ever take your vehicle there whatever you do. And no, I still don't have my Hummer back.

Called on a Friday night and Dustin was extremely helpful. He helped estimate the labor, scheduled…read morea windshield tech for the morning and transferred me to parts to estimate the costs there. We walked in Saturday morning, confident, knowing already approximately what we were spending. There were no surprises. Lane Thornhill made the extra effort to look for the MVP premier account we are associated with due to whom we lease with, which dropped our parts price almost another $50 dollars. Lane and Mark were kind, efficient and our knowledgeable tech handled our windshield quickly and safely. All said and done the service was completed long before our next pick up in Independence, MO so we had plenty of time for breakfast and to arrive on time. We were EXTREMELY impressed with their professionalism from the lovely young man from England in parts Friday night, to Dustin in service Friday night to Lane Thornhill, Mark, and our windshield tech on Saturday. Everyone treated us and our two bully dogs with a ton of respect and kindness. Anytime we are in the area and need service we will be back. As a matter of fact, because of their service and the sheer amount of parts they keep in stock and their convenient 24 hour schedule for the majority of the week, we'd deadhead here for service. We recommend with Zero reservations.

I am fortunate enough to do most of my own maintenance and repairs on vehicles and I have found…read moreWestfall GMC has a very competent parts crew which has never lead me wrong. Always the best prices with many parts stocked on site or they can get them within a couple days it appears in my situations.

We ordered parts thru this company and were charged almost $100 in shipping and credit cards fees ~…read morethis is robbery! The owner's excuse on shipping was that "he didn't know how much it would be until shipped" and so he couldn't give me an amount when order was placed and didn't bother to contact me to give me an amount!! It certainly didn't cost them that much to ship my parts and I was not given ANY OTHER OPTION EXCEPT TO USE MY DEBIT CARD for payment and was charged a 3% convenience fee!! I would suggest that if you are going to purchase something from this company that you are well aware of the shady business practices that they use!!!

I needed a replacement transfer case for my Jeep. It was hard to find and local shops wouldn't do…read morethe service. These guys tracked one down and installed it while I waited at a local diner. I don't know what I would have done without them!