I honestly can't believe how cumbersome it was to apply for new service. On the website, it says "easy as 1-2-3"! But, it is anything but. They stopped short of asking for the blood of my first born child. I had to print and scan several applications then upload them. Every time I uploaded something it didn't go through so I had to change the file size, format, etc. It took me over an hour just to request service. I had to print and scan several documents using my precious printer ink. I've bought and sold many houses across several different states and this was by far the worst experience I've ever had trying to get water turned on. read more