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BWE Realty Property Management

3.1 (7 reviews)
Closed • 9:00 am - 4:30 pm

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Property management

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Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

Marshall Reddick Real Estate

(15 reviews)

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Nesting In Nashville - Helping home buyers and sellers since 2003.

Nesting In Nashville

(8 reviews)

Donelson

Stephanie and James are absolutely amazing to work with! I ended up using them to both buy and sell…read moreand found them to be the best realtors that I have ever worked with (and I have worked with several over the years). They provide excellent value for the money, you will not regret working with them! I tend to ask a lot of questions and worry a lot, but both Stephanie and James were there to help and to find answers, including going above and beyond what would be expected. Overall, I would highly recommend Nesting in Nashville to anyone buying or selling a property in Nashville.

When my husband and I found out that we would be relocating to Nashville for his job, I was…read moreimmediately overwhelmed by the memories of homebuying experiences of our past and just how stressful and long the process can be. When looking for agents to help us along our new journey, I came across James and Stephanie's website and immediately decided to go with them. Upon meeting James for our first showing, I knew that we made the right decision. James quickly absorbed all of the details of what we were looking for and hit the ground running. Each meeting and correspondence with James over the span of our search was easy and personable (he also has a great sense of humor which is always a bonus when you are walking through a potentially stressful transition). I know that when my husband and I walked away from the experience, we felt like James was a friend. Stephanie is extremely knowledgable, informative, and patient in answering questions and explaining every detail. Her kindness and prompt responses made us feel like we were a priority, an experience that we didn't always have in our previous home purchases. You really cannot beat the team aspect that you get with James and Stephanie. They compliment each other perfectly with the qualities and skills that they both bring to the table. I cannot say enough wonderful things about them and can say with confidence that you will get the best people working with you to find the perfect home. James and Stephanie, thank you again for everything. Y'all are truly the best!!!

BWE Realty Property Management - propertymgmt - Updated May 2026

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