My entire family goes here and we just love it! We have been coming here since we moved from TX 3…read moreyears ago and we have had a great experience every time we go. The staff is tremendously helpful And patient. DR. McHugh and his Dental assistant have been so reassuring with all of my dental concerns that I have come in with. I have tremendous anxiety about going to the dentist based on experiences from when I was little and they have helped make me feel at easy and cast my worries away when I am there. My kids are very happy with their dental hygienist, Robin; she has a special way of handling kids and they come home excited to help care for their teeth and great ideas for me to try too. The new renovations they have made is amazing, like the comfy lobby with the fireplace, a cute kids play corner, and up to date equipment. I highly recommend this place for a dentist.

First dental visit! WIN - I have sensitive teeth, but the…read morenurse and doc were super attentive to the fact that I have dental anxiety. Dr. Jon is honest and straight forward in his feedback. Very nice place with a warm and welcoming attitude from all the personnel. Kid friendly too. My 3 year old had her first dentist visit here, and was happy as happy can be that she did. So no issues taking her back there.

Very happy with Dr. Shipley as my dentist. Used to live in Middleton and used him all the time…read more Very friendly, relaxing environment - big open windows to watch the squirrels all the while being soothed by the Sinatra channel on XM radio. And then fresh baked cookies after your appointment. We moved to the east side and I switched dentists. After one visit I'm going back to Dr. Shipley. I felt the new dentist was pushing me to do procedures that I don't really need. Dr. Shipley never did that. Very highly recommended!!!

So this is now Distinctive Dental Implants and I guess April Tressler bought it from Dr. Shipley…read more There are good reviews on both Google and Reddit and I have been having quite a time of finding a new dental surgeon since moving to Wisconsin from California from dentists who seem to think they should not be referring me to surgeons who will not see me without a referral. I admit, I am slightly complicated in that I have issues with anesthetic not working but other than that, have had a lot of work done on my mouth, need a lot of work because a large batch of work was begun in California and then we moved and so I want to finish it. I have been to probably 7 dental different offices since getting to Wisconsin and have had problems with every one of them. A dentist - and I was delighted with the honesty, eventually told me to find a prosthodontist as they deal with complicated cases (needing more anesthetic shouldn't be complicated but what can I say?). In any event, I searched for some in Madison and this office came up. Checked out their reviews and, seeing as they will do a free of charge initial appointment with a treatment plan thought they seemed like a good bet seeing as every other dental office tries to hit you for x-rays even if you have just had them done - I have had offices tell me their equipment can't look at a specific type of x-ray and I kid you not. The appointment itself was great actually, nice staff and Dr. Tressler seemed very can-do and knowledgeable. We waited at the front desk for maybe 10 minutes and I was handed my treatment plan with various payment options as well as a very nice discount offer - we are cash clients and off I went. About 2 weeks later I had decided and tried phoning to make my appointment - it was a Monday and they are closed on Mondays. Recalendarized and tried again and they were closed for some other reason so I went back to their website and found an email address. Sent a mail advising I would like to set up my first appointment per the treatment plan and that I wanted to pay in full for each appointment at the end of the appointment - one of the options on the plan. They reverted and said no, I had to make payments on the payment plan which was also an option. I reverted, somewhat surprised because that really is a first in my long and slightly wild experience with dentists and said that I did not want to exercise that option and that further, seeing as they had clearly left an important item out in appointment 2 - a bone graft after extraction where an implant was to then go - the treatment plan did not work because the amount for that had been omitted making it even more important that I paid as I went with the nice 10% discount they had offered. A week and a half went by and they reverted to tell me that I could pay per appointment but that the treatment plan was not variable and also confirmed an incorrect appointment date to the one that was actually made. I reverted and asked how on Earth they could think that I was going to have a tooth extraction and then go back to have my jaw opened again for a bone graft and on which planet did they think that treatment plans should not be variable? I should mention that I had, in the meantime, checked what the current rate for a bone graft is and, surprise surprise, it is pretty close to what was offered as the "cash discount" on the treatment plan. I further questioned the incorrect appointment date. Another week and a half went by and I suddenly got a text confirming the original appointment date. I emailed again and repeated all my previous questions and ended that email saying that no appointment was confirmed until all my questions had been resolved - bearing in mind that that first appointment consisted of two implants so not a small deal at all. Another week and a half went by and I got an email saying my appointment had been cancelled because of all the "stress I was exhibiting". LOL. Yeah, I think there might be some financial weirdness going on with these guys. As to their level of actual expertise, no idea because I am apparently too "stressful" - I think I am too knowledgeable but maybe that's just me :)

Unprofessional, rude, uncooperative. Stay away…read more Please be patient with this review, as context is important. I have sleep apnea, untreatable by CPAP. My medical doctor recommended an appliance that you wear at night, like a retainer, that adjusts your jaw forward to open air passages. It is prescribed as medical, but has to be fulfilled by a dentist. My dentist is not able to bill medical and referred me to DHS. When I called, they made an appointment to see the dentist. I assumed it would be for a fitting, but she said it was to 'check my mouth." Seemed like a waste of time for both of us, but OK. When I got there we talked about the device, and recommended I waited until he got the approval from medical. I validated that I had all the correct paperwork, and a recent sleep study and X-rays. This conversation could all be done by phone, but, again, OK. Then he said that as long as I was there he might as well take a look at my mouth. I told him I already had a dentist I was happy with, and was just here for the appliance. The next day I got a call from his office. The doctor said this was "not a good doctor patient fit, "and that I should go elsewhere. Elsewhere not to include any of the other DHS offices. I was floored. I asked why, and she kept repeating the phrase over and over again, "not a good doctor patient fit." I asked if I had something, if he didn't have time, if he preferred I move all dental business to that office. Do you call that a satisfactory answer? After 3 days of searching for another un-network dental office that could make the device and bill medical, I finally found one. All of their requirements need to be done online. I emailed DHS to ask if they would forward all the info they got from my doctor to me. No response.the next day I repeated the request - no response. Then I asked if they would do me the courtesy of at least respond whether they could or could not. Rude, unprofessional, uncooperative. Those are the three words that first pop into my mind.I still have no idea what the problem was. I don't know what their standard density practices are like, but this is not a business I would entrust my teeth with.

I was able to get a cleaning appointment quickly due to a cancellation. Dana was amazing, super…read morereceptive to my nonstop chatter, and very knowledgeable. Dr Bjork was very knowledgeable and receptive to chats as well. Overall satisfied and happy they were able to see me

I had a minor retainer/bond emergency and Dr. Peterson took care of me (above and beyond, I might…read moreadd) quickly and efficiently. Everyone in the office was super nice and accommodating--I would absolutely recommend this office to anyone in need of Ortho services!

I have had a long road of orthodontic treatment which consisted of multiple treatment centers. Out…read moreof all of those facilities the Orthodontic Specialists of Madison were my favorite providers. The location I frequented on Gammon had a comfortable and welcoming lobby area along with pleasant treatment rooms. I never once had a bad experience with the staff. They were all kind hearted people. I had Dr. Knutson specifically and he was amazing! He listened to any and all of my concerns. He thoroughly explained not only what he was doing for treatment but why. (Which I strongly appreciated.) Overall it is an amazing treatment center with staff who go above and beyond. Would recommend them for anyone in the area!!!

Had an issue with my tooth this morning so called to find out the clinic is closed Fridays.. I went…read moreahead and called the emergency line hoping just to get some advice for the weekend. Lisa answered, offered to drive in to the clinic and took care of my issue in less than an hour. Service like that wins me over every time! Lisa is also extremely conscientious about my teeth and related health issues. I have complete trust in her as my Dentist.

Lisa Young is a wonderful, caring and informed dentist. I have been visiting her for aboiut 3 years…read morenow, and she always takes the time to review the charts, inform and educate me before performing work on my sensitive teeth. She set a permament crown for me yesterday and it went smooth like room temprature butter! I cannot say enough about how different this experience was for me as compared to what a "Big name" dentist in downtown Madison did when he did a crown replacement and root canal for me. Took 3 visits and lot of pain before that was 'done'. Lisa Young took the time upfront to ensure the tooth really fit and did minute adjustments so well taht I was ale to use my brand new tooth (with a very small/short crown) hours afterhaving the work done. I recommend her without reservations- go see her if you have dental issues!

Hartstone is simply super. appointments are always on time, met with a friendly smile, and the…read moreteeth get super loving treatment. Cleaned, inspected and whatever else it takes to have what it takes for good teeth and hygiene. they have handled some tough problems with my teeth but now things are up to snuff and no problems. I am so glad we now use Hartstone as our dentest.

First off, I'm a 65 y.o. man and I've had more than few dentists, oral surgeons, and orthodontists…read morework on my teeth, (including a high school classmate), but I have to say that Dr. Jon Szewczyk is the best dentist I've ever had work on my teeth. He has the highest skill level for technique and results. He is thorough and comprehensive in his examination and treatment. At first I was like, "wait, what? I've been getting regular care right along- how can there be so many issues that need to be addressed?" And then he started fixing them and I was like, wow, so that's how my mouth could have, (and should have been)! I've always feared and dreaded the front teeth upper gum and pallet novacaine shot, because it's a lot worse than a "pinch." But not with Dr. Jon. His technique gave me more of a slow pressure, not a painful pinch, which amazed me. And somehow he dialed in the exact amount- I had no pain at all, yet when I was done, my upper lip and nose didn't feel like I'd been punched, there was just a slight tingle that went away very shortly. The office staff is also great- appointments were handled with skill, multiple options, and accuracy. I am always greeted with warmth and friendliness, especially by Kayla. I'm just guessing here, but there might be a rule that only nice, pretty women are allowed to work there, I'm joking yet it seems to fit the observable facts. I am very glad I switched, my only hesitation in writing this review is that he'll get even more busy and it will be tougher to find an opening in the future... Still, my highest recommendation.

Ok, I'm going to start out by saying I AM TOO YOUNG FOR THIS! It's embarrassing to admit you need…read moreperiodontiic help. But the genetic deck is stacked against me. My mom's 18th birthday present back in the day was a full set of upper dentures. I have an older sibling who has dentures. Ugh. So I sucked it up and headed here upon the recommendation of my dentist to increase the upkeep on my still kinda pearly Irish chompers. Dr. Joe is a really nice guy. I did some research on him and found out he went to Harvard, which, if you mention it, he waves away as though it's nothing. He and his staff were very careful to explain everything that was going on, and what I needed to have done, while tedious, was not bad at all to deal with. They are great about keeping on you about checking in with how you are doing as you heal up. Other than it seems like most patients I've seen are at least 20 years older than me, and are being picked up after their appointments by their children while I can still drive, I am adjusting to the fact that there is no shame to getting some additional dental help. It's even kind of cute seeing all these who are around the age my parents would be if they were still around.

Awesome, love Dr Joe. Even tho he is a Met's fan, I guess no one is perfect…read more Colleen and Karen are great!

I have been going to the Old Sauk Clinic for over 25 years and until 2023 I was very pleased with…read moremy care. I require two annual regular cleanings plus two annual perio cleanings, alternated every three months. Last year I was told that my regular cleaner was now booked for almost a year out so my regular schedule was no longer definite, so I was scheduled two months later with a "substitute" and had to move my perio cleaning forward to accommodate this. I had never had a problem with my perio cleanings, being scheduled every six months. As to my regular cleanings, today (April 8, 2025) might have been the last straw, and I am not heartless, but my regular cleaner cancelled our appointment while I was in transit (an hour trip through detours and roadwork) and I was told on arrival that my next regular cleaning could be scheduled with a "substitute" in June. I then had to cancel my perio cleaning for June, and, long story shorter, I am not at all happy. Turns out my perio cleaner is also fully booked, so good luck me. This is wasting my time, complicating my schedule and I find being put on their wait list for cancellations to be a joke. Someone always beats me to it.

Unfortunately, this office is only scheduling regular dental cleanings once a year now (if that)…read moreand does not schedule 6-month appointments, which is outside of the recommended dental cleaning guidelines. This has been happening for far too long when other dental clinics in the area have things figured out, it seems.

I have a two year old who needs three fillings. I was referred by my family dentist to this…read moredentist as a PEDIATRIC specialist. First off, we have to drive over 50 minutes to reach this location but they scheduled the appointment at 730am. This meant we had to get the infant up at slightly after 530 in the morning to get to the appointment through rush hour traffic. Apparently they didn't read our address when planning this appointment. Second, although the place was CLOSED when we arrived at 715am, they unlocked the doors for us and we waited....AND WAITED. We were not even called into the operation room until 755am! They seemed completely unprepared or unready to do what was obviously their first appointment of the day? The nurse did not even attempt to introduce herself to my child. The workers were friendly enough to me as an adult, but I am sure my child was scared not knowing who these people were after having been woken up in the darkness and then made to wait in a waiting room for an extra 25 minutes. Anyway, my child would not cooperate so the dentist did nothing but refer us to another dentist, costing us a night's sleep and 70 miles in gas. He referred us to a dentist on the other side of Madison WHO IS NOT ON OUR INSURANCE PLAN! So I had to find another dentist myself and pay for another exam out of pocket and drive on another goose chase trip. I would not go back to a place that has such problems dealing with a child who needs a filling when they claim to be pediatric specialists, they were anything but special. If my child had been in an accident and needed her jaw replaced and 12 veneers and a tongue reconstruction, I would be more understanding but this is a FILLING which is an absolutely standard procedure and if you are a pediatric specialist I expect you to be able to perform this operation perfectly on the first try and certainly not refer me to an out of network dentist when you cannot.

I love Dr. Andler and his whole staff. They are friendly, cheerful, and take great care of me and…read moremy teeth! Update: I was just in again, and it was a great experience as always. Jamie is the best hygienist I've ever had. The whole staff is great. Their office is beautiful and relaxing, and the location is super convenient! Thanks again!

Love Andler Dental! Just finishing up with a yr of Invisalign and couldn't be happier with the…read moreknowledge and expertise Dr Andler, Kiley and Ahren. They made the journey very easy. Not a bad word to be said about Andler Dental in my book, looking forward to many yrs with them.