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    Madisewn

    4.4 (9 reviews)
    Closed 12:00 pm - 4:00 PM

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    Services - Madisewn

    Clothing alterations

    Clothing reproduction

    Custom tailoring

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    Party City of Madison - Exterior

    Party City of Madison

    (7 reviews)

    $$$

    Junction Ridge

    The inventory at Party City is hit or miss, but their saving grace is that if they don't have what…read moreyou need they'll ship it to you for free if you order on the in-store kiosk. I stopped in trying to find stuff for a costume and came up short, but was able to place an order that will arrive in a few days on the kiosk. It's a little sketchy in that anyone standing behind you can totally read all of your personal information, including your credit card number, but they'd have to be pretty ambitious to memorize it over your shoulder. One thing that drives me bonkers at Party City is their insistence on playing weird, Kidz Bop-style covers of songs instead of just a regular soundtrack. As a music nerd, it might as well be nails on a chalkboard for the duration. There is no party in soulless remakes of perfectly good pop tunes. Party City is a good stop if you need supplies built around specific colors, or are throwing a theme party (especially one for kids). For more creative endeavors, not so much, and their costume supplies are barely there in the non-Halloween seasons. If you're shopping last minute you may be left in the lurch (or rather left to go to that great mom & pop costume shop/pharmacy a few miles east your instincts told you to start at), but the kiosk is there for you if you've got some time.

    I'll give Party City credit. I had an issue - a big issue - with them. I regrouped and went back…read moreto the store a couple days later to try my return again, hoping to get a different manager. Nope. But, I calmly explained my situation and we agreed on store credit. I'm happy they took care of me, but would have preferred we got it right the first time. Maybe that manager was having a bad day, or didn't want to deal with me on a busy day. But I'm good now. I don't want to dislike this store. They have plenty of supplied that meet many needs - i would hate to have to boycott such a valuable resource. For now, they are on probation with me. Be cautious - know the policies and ask questions if you think you may need to return something. They might not give you all the details without asking. Also, FYI, their Twitter account was responsive to complaints. They had replied to me, but after my return was handled. I don't think they played a part in it, but I appreciated their concern.

    JOANN Fabric and Crafts - Storefront 9/24/12

    JOANN Fabric and Crafts

    (52 reviews)

    $$

    I've been a customer at this Joann for many years, splurging on crafts, decor, floral, baking…read moresupplies. I haven't been to this location for a year or so and today was the first time I had stellar customer service worthy of a review. The first associate I encountered was a guy stocking shelves with witchy decor, he was lovely and cheery, it was a good interaction, he seemed so nice. Then when I had fabric cut, both of the women at the counter were lovely and the one who cut my fabric was fast and also kind and lovely! I realized my fabric choice was on major sale $13 down to $5 per yard, and asked her if I could have the rest of the roll, which she enthusiastically helped me with. Truly the only downside was a grouchy lady who jumped me in line, but another customer and I chuckled it off. There were a bunch of places where prices were missing or same signs were up with no label for discount in them. But I would prefer kind customer service to everything being perfectly laid out. The crown jewel of the store was Annie, who was the brightest light of my 2 hour journey at Joann. Annie was funny, kind, interacted with me like we were friends, scanned everything while I grabbed a few reusable bags and then when I spotted another larger reusable bag up high I wanted on the other side of the registers, she went and reached up to get me a few of them. What a gal. Annie, don't ever change. You are making Joann a better place and my day is better for having interacted with you.

    I have been an avid crafter since I was 10 years old. I have purchased the bulk of my craft…read moresupplies from JoAnn for 51 years! I had $30 worth of JoAnn gift cards to use that was a Christmas present from a friend. When I saw they were going out of business, I decided to go to the Janesville, WI location to use them and picked out $115.00 worth of products. I went to the checkout and myself and my husband and I were shocked that they wouldn't honor them!!! We told the clerk to take a little over half of my items back because the company accepted the money for the cards and wouldn't honor them. That is beyond unimpressive and is taking $ from purchased gift cards and not letting me use them. IT IS ROTTON AND COMPLETELY WRONG TO TREAT A LOyAL CUSTOMER LIKE MYSELF! I, iniitially, felt sad about the business closing and now I think they royally deserve it. Thiefs are running the organization and their prices went up atronomically! Congratulations on your demise....You'e out for our money and don't give a rip about anything else.... GOOD RIDDANCE!!! You are taking money out of the customer's hands and putting it towards your years of mismanagement. I hope you're very proud of yourself....Thou shall not steal! Diane Lupker - May 27, 2025

    Madisewn - specialtyschools - Updated May 2026

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