I was supposed to have a person or team come out to my house on January 13th to inspect, clean and…read morepossibly repair my chimney. They had even sent me a message the day before confirming the appointment. After their "no show", I called their office and was told that because they couldn't reach me, (which doesn't make since because they had no trouble at all saying that they'll be at my house on the 13th) , that they had rescheduled me for the 20th, which made no sense because I knew I'd be in Frisco on the 20th. She said she'd call me after talking to her boss, or that possibly her boss would call me. Well, neither one happened. It's unfortunate. I had read some good reviews and thought I had found a good company. Guess not.

This crew is awesome! They came in and did a great job. They were fast, clean, very polite and…read moreinformative throughout the whole cleaning process. I'm definitely going to call on them again.

These guys are great. They are very timely and leave the fireplace spotlessly clean. They are a…read morelocally owned business, which I like a lot. If you need your chimney cleaned these are the guys to call!

Kevin does a great job and is very professional. We have used them several times, and have not had…read moreany issues with our chimney after being serviced. It is a very messy job, and we have never had a spec of dust when he leaves. He even wears booties over his shoes when working. We plan to continue using New Buck in the future for our chimney needs. Just saw that this post has me located in Dallas, but I am in Shreveport.

Excellent customer service and extremely knowledgeable. They called the night before to confirm my…read moreappointment and 30 minutes before arriving. My technician was very thorough in his inspection and discovered several potentially dangerous issues with my fireplace and chimney. He explained each issue and what it would take to repair it correctly. I highly recommend their services and encourage everyone to have their fireplace inspected regularly. I had no idea mine was in such bad shape because it looked fine to a novice. These guys know their stuff!

They showed up to look at our stove install that is creating smoke in the attic, proceeded to not…read moreacknowledge me or my sister, would only talk to our ranch hand who is a man, then said it would be $5,000 for repair. No thank you! Rude, unprofessional service! They also go by a different name of A/C Contractors. Total scam company!

Gas fireplace. Technician nice and knowledgeable. Was here less than 1 hour. Cleaned pilot light…read more Charged $320. $150 service fee plus $170 for 1 hour labor. Per homeguide.com "HVAC contractors charge an hourly rate of $75 to $150 with a minimum service call fee of $75 to $200, which applies towards the first hour." Should have been charged less than half what I was charged. You can find this info doing a basic online search. Other sites have very similar stats. Be sure to ask rates before making an appointment. I will not make that mistake again.

Very pleased!! So happy with Mr. Brooks. He was very thorough and knowledgable. Took the time…read moreto explain any questions. Priced fairly as well. Thank you so much!!

Great customer service, fast response time and high quality work. We hired Rob to replace the cap…read moreon our chimney...

Polar Bear came out to a remodel we have in Gainesville for a chimney inspection. They were unable…read moreto complete this inspection and the rep was not knowledgeable at all. They tried to sell me a $50,000 chimney and an $11,000 wood stove. The rep told me he was unable to do an inspection due to baffles in the chimney for a blower. You'd think a reputable chimney company would have seen these before ,but apparently they have not. It's 2 months later and the owner continues to text me after 10:00pm wanting me to pay them $200 for an inspection THEY NEVER DID. Do not use this company!

They came right on time, were communicative as to the arrival. He was thorough in cleaning and…read morefound some areas we needed to change for safety. We are expecting a quote on different price points and options to fix the problem. Very pleased

Caveat emptor.... we had the Hearth Guys come out to check our installation…read more The Hearth Guys had to correct several deficiencies which were potential safety risks. They had to extend stove pipe away from the roof, reapply silicon to stove pipe which had not been property cleaned with acetone and then sealed properly, cut additional wood from the roof away from the stove pipe. The Hearth guys will also have to return to install a damper, which was not included. We paid up front; and after that the quality of service took a nose dive.

Had a some bad experiences at other fireplace companies, but At Blazin Hot, nothing but…read moreprofessionalism and hospitality. We drove out to their showroom and we were met at the door by the owner. She was friendly knowledgeable and we bought our gas logs for our fireplace. Her husband the other owner came to install the gas logs. Nothing bad that I can say about this company. A+ all the way....

Mr. Turner has done more work for us and the quality and value of his services continue to be…read moreexcellent.

From the owner: Chimney Cleaning and repair specials as well as caps all January long. No mess guarantee, bonded…read moreand insured for all home repairs and remodeling. Give us a call today! The best for less with no mess, 35 years experience, bonded and insured. Alleene AR 71820 Ashdown AR 71822 Ben Lomond AR 71823 Blevins AR 71825 Bradley AR 71826 Buckner AR 71827 Cale AR 71828 Columbus AR 71831 De Queen AR 71832 Dierks AR 71833 Doddridge AR 71834 Emmet AR 71835 Foreman AR 71836 Fouke AR 71837 Fulton AR 71838 Garland City AR 71839 Genoa AR 71840 Hope AR 71801 Horatio AR 71842 Laneburg AR 71844 Lewisville AR 71845 Lockesburg AR 71846 Mc Caskill AR 71847 Mineral Springs AR 71851 Murfreesboro AR 71958 Nashville AR 71852 Ogden AR 71853 Ozan AR 71855 Prescott AR 71857 Saratoga AR 71859 Stamps AR 71860 Taylor AR 71861 Texarkana AR 71854 Waldo AR 71770 Washington AR 71862 Willisville AR 71864 Wilton AR 71865 Winthrop AR 71866 Annona TX 75550 Atlanta TX 75551 Avery TX 75554 Avinger TX 75630 Bivins TX 75555 Bloomburg TX 75556 Cason TX 75636 Cookville TX 75558 Daingerfield TX 75638 De Kalb TX 75559 Douglassville TX 75560 Hooks TX 75561 Hughes Springs TX 75656 Jefferson TX 75657 Kildare TX 75562 Linden TX 75563 Lodi TX 75564 Lone Star TX 75668 Marietta TX 75566 Maud TX 75567 Mc Leod TX 75565 Naples TX 75568 Nash TX 75569 New Boston TX 75570 Omaha TX 75571 Queen City TX 75572 Redwater TX 75573 Simms TX 75574 Texarkana TX 75501 Eagletown OK 74734 Haworth OK 74740 Gilliam LA 71029 Hosston LA 71043 Ida LA 71...