Horrible customer service. Some little punk with a bad attitude. Called the day before for check…read moreengine light from another shop in town. Showed up the next day Wasn't acknowledgd for about 10 min. When I was acknowledged, the little punk acted like I was an inconvenience for him to get off his ass. I asked if he was the one I talked to the day before and he scoffed and said "no". Took my business elsewhere. Employees seem to be trash. Literally driving home now. 9:30am 6/4/26. Will go anywhere else, would gladly pay double not to deal with this jerk off again.

My mother's car was pushed by the tow truck workers in to the garage at Hi tech automotive at 5:30…read morepm last Thursday. I was told there would be $150 charge for diagnostic. They called to discuss the repair the next day. When I picked up the car, the total was $176.24 including the diagnostic fee. I was in a terrible position and expected $600 to $800 at the minimum. I was thrilled by their honesty and integrity. I also have a new mechanic, Indu, the owner.

Had AC work done on my wife's car and we couldn't be more pleased!…read more When we picked up the car they were very thorough in showing us what the problem was and what parts were replaced and installed. I appreciated this a lot. The car runs fantastic and we will be bringing our cars here in the future.

We were visiting Fresno for a day from the Bay Area and found a nail in our tire on our way out of…read moretown. Luckily six star was open on a Sunday! Great customer service and fair price. Within minutes, we were on the way again. Best $15 ever spent!

We wanted window tint and clear bra on a new vehicle.We got a great quote and they could get to my…read morecar right away, which was important to me. They didn't try to upsell me, but they did explain all the options. The car looks amazing. They went above and beyond what we agreed on, so my car is really protected. I would recommend Zarco's to anyone!

Great job and service. I will definitely keep coming back. I have 2 other vehicles that need tint.read more

Toyota had an amazing national ad about leasing new cars. I had been looking everywhere online to…read morefind a 2024 bZ4X XLE Electric Vehicle. Madera Toyota had one. I called the salesperson, John Lancaster answered the phone. Through phone conversation, text, and internet, we made a very good deal. What made John's customer service so amazing was his listening skills. I asked questions. He answered them or consulted with others to find the right answer. Signed the initial papers online. Then, John drove from Madera to Los Banos to sign the DMV paperwork. So, I never spent one minute at the dealership. We just have to figure out a delivery date, and I'll be in my new car. I recommend Madera Toyota, and I would go there and ask for John Lancaster. His "can-do" work ethic will serve you well. Respectfully, Arthur J. Testani III

We came in a few weeks ago to buy a car. We knew ahead of…read moretime what we wanted and were calling around to different dealerships to find the best deal. Ultimately, we found the car we wanted here. After some back and forth over the phone we landed on a price and did the buying online and just needed to go in to actually pick up the vehicle. We told our salesperson ( Kien) when we expected to come and were in contact with him in our way( we live about 1.5 hrs away...and have a newborn so trip isn't the easiest to make). When we got there we saw our car out front. We went around inspecting it and found 3 small dings/ scratches. Car is brand new. We called the salespersons # several times and got no answer. After waiting around for a while by the car, we decided to go into the office. We saw several employees/ salespeople while we were waiting and no one acknowledged us. When we went into the office, we continued to wait. Finally, we were able to get a salespersons attention, and told him who we were looking for. He said "Let me go check where he is". Never saw that guy again. After waiting some more time( again, with a fussy newborn..) the sales manager finally came over and asked if we needed help. We explained the situation and he left to check on our salesperson and came back to tell us he wasn't there, but was on his way back. He said he could help us until them. This was the only employee that was helpful and I WISH I remembered his name..I felt like it started with an E but not sure. Sales Manager. We take him back out to the car and show him the little dents/ scratches. He said the car had been washed but he would send it over again, they possibly could have been dirt. He did this right away. While we were waiting we went back into the office. Overall, all the employees seemed annoyed we were there and uninterested in helping. We were facing the sales managers( Bryan) office and could see employee after employee going in and a group of about 5 sitting around and laughing and talking. We had a woman approach us saying we needed to sign a piece of paper. Didn't explain what it was. When we asked she seemed kind of annoyed. When we told her we wanted to wait until we heard back about the scratches- she was even more annoyed. The sales manager returned and had us take a look at the car. There was still 1 small scratch left. He said that they could order us a paint pen for free, but that was all they could do. Ok we agreed The sales manager walked us into the finance manager( Bryan) office and set us up with everything we needed to finish the process. Again, he was extremely helpful. Again, the finance manager just seemed annoyed and irritated by us being there( buying a car?). We reminded him about the paint pen and he put it into the paperwork- he didn't explain anything about it so I asked. When will this get ordered, when will we get it, is any additional info needed. He said they would order it tonight and would hear back soon. As we were finishing up the paperwork our salesman( Kien) returned and was very apologetic for not being there. Fast forward to this week we still hadn't received any info about the paint pen. We call to inquire if it's on its way. Went through every department( sales, parts, service, finance) and every person passed us off to someone else. We were told we'd receive a call back and never did. We finally went to our local Toyota and bought the pen out of our own pocket. It is definitely frustrating because it was promised to us, and even MORE frustrating because no one could give us an answer. My suspicion? I don't even think the order was ever put it. I feel like as soon as well left they probably just put the paperwork away and didn't care anymore about it. They wanted to leave and go home(mind you, we in no way were there at closing time) If the process was this time consuming and frustrating( we were there for about 2 hours) after we had ALREADY BOUGHT THE CAR--I cannot imagine going in and doing it all in person. Would I return to this Toyota in the future? No. Would I recommend it to others, no.

Amazing service! I highly recommend them. They arrived right on time and worked incredibly hard…read moredetailing my car. When they were finished, my car looked so nice and clean--I was very impressed with the results! Their prices are also very reasonable and competitive, especially considering the quality of the work and the convenience of having them come to you. Great service, great price, and great results. I recommend them 100%! I will definitely be using them again.

They did a great job on my wife's Tesla. It literally looked like a brand new car. Will be using…read morethem for our other cars. Good communication, good work and fair pricing

Jhonny was so helpful and nice. Came in due to a flashing tire pressure light and it turns out one…read moreof the tire sensors had a dead battery. Got it replaced and was in and out of there in about 30 minutes. Great service, reasonable price and clean establishment.

I was traveling through Fresno and called their Fresno location to see if they could repair a lower…read moreball joint. I had several other quotes from big brand tire shops that were absolutely outrageous with lead times that were absurd. Elias answered the phone and said they could do it asap. I drove straight there and they got it done for a very reasonable price. Great place!

i have taken my vehicles to this Great Man for years. Mr Casey has a great attitude always helpful…read moreand professional. he is not out to cheat anyone, has great prices for the work being done. i highly recommend this place!

Casey is absolutely phenomenal. Through word of mouth, I heard about Casey five years ago when…read moremoving to Madera. I have an older car and am so glad to have a mechanic who is fair and honest! Highly recommend!

I went to Tony for years with all my vehicles until he started doing less than great work, charging…read morealmost double the agreed upon price and making excuses why he wasn't going to guarantee his work. He says he stands behind his work but he only stands behind excuses. I paid him $650 to fix an oil leak that HE DID NOT FIX. when I notified him he just kept making excuses. I had to have it repaired at a different shop . BEWARE NO REFUNDS HERE. I will NEVER go back

Tony was very kind and honest. But 200 bucks for a recharge and a cabin filter is a little muchread more