Best self service wash station. Always clean. Friendly staff. They supply everything you need to…read morekeep your best friend smelling great and looking good!

Wonderful family owed business. People care about your dog or cat. Helpful with your concern about…read morepet. Very knowledgeable. Have full bath for your dog shampoo free. Dryer, and towels ,apron so you don'tget wet! Doesnt get better than that! All American made items, I love it and will continue to support this fine, upstanding business.

The price was a little high, Purchased a Clown Loach for…read morealmost 50. My usual store, has them for 18.

Thank you to our friends at Fluffy and Adorable (Cranston, RI)... My wife and I knew we wanted a…read moreBritish Shorthair kitten, and so glad we got our Winston from Fluffy and Adorable! He has already exceeded our expectations... he has been so well socialized, it is as though he has been with us since birth. We've had cats for years and loved them all.. never before have we gotten a 4-month old kitten who behaved as though he knew from the first moment that this was his home: and was happy about it!

Strike three, no more business from me. I am fairly easy going. First off, most of the crew is very…read moreknowledgeable, I will give them that. I bounced back into the hobby after 10 years. I have 6 aquariums in my home all purchased since September. I have tetras, barbs, and south central and American cichlids in various tanks within my home. I love the hobby, especially the aqua scaping aspect. On my 125 planted tetra tank I wanted premium lighting, so I purchased (4) AI Prime 16 lights for around $1200.00 with tax. One of them stopped working within 2 weeks, never submerged, just turned red and refused to light up. I drove an hour to the store and asked for a replacement. I was told to go through the manuf. After reading multiple reviews online with horror stories of customers having to pay shipping back to AI, and then they refuse to honor warranties I said no thanks. So now I only have (3) lights with an 18' span on a 6 ft tank. Frustrating as hell, but OK, I overlooked that and said fine. Then I asked to purchase a large Gold Saum from their big cichlid tank. The employee bagged it up while I was looking at other fish in the back. My mistake for not looking in the brown bag before I left, I ended up with a Redhead Vieja. No big deal, I lost 2 hours of my day returning to get the fish I ordered and about $20 in fuel, the employee was apologetic and grabbed the right fish for me, so I moved on. My last straw was dealing with Dereck. I went in on Monday and asked him for a Starry Night cichlid. I showed him a video of my 180 setup and gave him a list of fish that I kept within it. He told me that the STarry Night would be just fine due to all of the hiding places and he pointed out that my Jack Dempsey's were much smaller than the Starry Nights and assured me it would be fine. He then showed me a tank and said they were in there. I said, where I don't see them, are you sure these are starry nights? He replied, "Yes, they are juveniles they don't get their chips until about 2 years". A Starry Night cichlid is a rare African from Madagascar and is compatible with South and Central American cichlids. But I have never owned a juvenile, I just did some research on the species and did not know if they looked completely different as juvies, so I took his word for it and took 3 of them home. I am looking at these fish in my 180 with all S/ C American cichlids thinking this can't be right. So, I Google searched "juvenile starry night cichlid" in images and NOTHING looked even close. I am scratching my head thinking they look like African Haps. So I search again under "Starry Night African Haps" and see star sapphire cichlids and realize this guy sold me the wrong fish. OK, no big deal, empty the rocks, driftwood, and scoop them up. An hour later and 2 towels on the floor I brought them back 20 minutes before they closed. One thing that was super frustrating was the fact that I didn't bring my debit card, and they said they couldn't give me a refund without the card, so I was forced into searching for fish to make up the $120 difference in store credit that I really didn't need or want. It was a Monday evening, so stock was low, and I didnt want to make a third trip seeing they are over an hour from my home and visiting the store usually eats up 3 hours or more round trip every time. I ended up buying some pearl scale koi angels for one of my planted tanks and was able to buy ONE Starry Night like I originally wanted. I left with my angels and 1 starry night cichlid. The next day I woke up and found the starry night dead and floating at the top of the tank. My Redhead Vieja was biting at it so I grabbed the net, drove over an hour back to the store only for Derek (the genius that sold me Star Sapphires instead of Starry Nights) to tell me he needed the original receipt (even though they could have easily looked it up in the computer) and a water sample. I said, your kidding, right? I told him that my water parameters are perfect, I have well water and a natural PH of 6.8. He said it says that I need these two things next to the register. I said you know I just bought this fish, and have driven out here numerous times, and you know I told you the tank he was going into, and you know you said the fish would be ok, and they are guaranteed, and you know I live over an hour away. I told him I am not spending $30 in fuel and 3 hours to bring a water sample when you have water in the bag with the dead fish. He said that is the store policy, I I asked, if he'd make an exception, I've spent like $3k in this store in the last 2 months alone. He said that the store policy. As I turned and walked away, I told him I wouldn't be back. He started laughing at me with his co-worker as I got to the door. This is not the way you treat customers. I am not a difficult customer, and I am very easy going, I've overlooked a lot of mistakes that cost me a lot of time, let alone money, but this was strike three for me.

I love this aquatic store! They have such a large variety of coral frags, polyps, and fish! This…read morestore does have more expensive products and live animals than other stores but their quality is top notch! My boyfriend and I used to come here to browse when we first got into fish. Now we both have several tanks and are into the hobby enough to feel comfortable shopping in OSAs price range. My boyfriend got some coral frags that were on sale. 3 for 30$ and a set that was buy one get one free. He loves having them in his saltwater tank and they look so good!!!!! I was looking for a live culture of daphnia for some fish fry. Although they did not have any in stock I got some great advice on some cultures of micro worms I can order online from a staff member there who breeds the same species of fish.

Back in Providence for a few weeks, I stopped at this PetSmart to get some dog toys for a friend's…read morepet....that is the easiest thing to do when visiting friends with dogs ... get them some nice toys for the little ones to enjoy themselves and have fun. The store is bright and nicely organized, I was able to find the toys fairly quickly. The store also provides grooming, dog training and veterinarian services. Easy checkout experience.

I've been taking my dog there for grooming and even though he's skittish, normal behavior for a…read morerescue, the women working there treat him like wonderfully

Hello I bought a sweet puppy from perfect puppy Warwick…read more The whole process was very easy. They made sure my puppies 1 st wellness visit was taken care of. Made sure all vaccines were up to date Made sure he was sent home with top of the line food , chip ,etc. The lady who helped me was very passionate about her job, and u could tell she absolutely loves what she does. Upon that visit my pup faced some medical challenges and was treated God willing successfully, thru the wonderful care of Titan and ocean state drs. ​the owner of perfect puppy followed up and went above and beyond to help. He took care of the expensive visit with Titan and helped off set a large amount of the medical expense. He was very friendly and very knowledgeable of dogs and breeds. He stated he has been in the industry since a young age . I was so relieved he off set some of the cost. I have 2 children one is autistic We purchased our puppy as a companion for both. My puppy is a top recommended breed for children with autism. To date he has brought so much love and emotional connection to all of us. Both my children get hrs. Of joy from playing with him as well as my husband and myself lol. Forever grateful and thankful​

So called assistant manager lied about price and did not care about customer service. Honestly…read moreshould not be in a front facing position. People like her should be required to go to social training.. the owners of the store should be embarrassed to have her as their customer contact. Beware of this store and company liars like this should be banned from selling animals. The assistant manager refused to give out contact information for actual manager.

Scott is so informative and helpful. They are awesome!!! And I never feel rushed. Thank Youread more

A's Aquatics (formerly critter hut) is the best in the state. I've been a loyal customer for over…read more10 years. They have always been so helpful and knowledgeable. Support local!

This is a fantastic store both in terms of pet supplies and general customer service. I've been…read moreshopping here for nearly 2 years (1-2 visits per month) and I've never had a bad experience. The closest I've came is when they ran out of the only dog food one of my dogs can eat. This wasn't their fault as the truck was delayed due to the extreme winter storms. They offered to sell me the smaller more expensive bags at the same price per pound as I would have paid for my regular bag. Then they called me to let me know when the shipment arrived and set aside a bag for me. How nice is that?! The staff seem to be authentically interested in assisting customers, unlike many stores who have employees who seem annoyed when anyone shops there. Also, the selection of products is great. If you have pets and want the best for them AND you want to know that the staff is there to assist if you should need it, this is definitely the store for you.

One man that works here, dark haired with a beard- is so unbelievably and disgustingly rude…read more Seriously such an awful experience coming into this store He had an absolutely awful attitude for someone just mopping the floors, sorry that's your big boy job at 40 :(

I love the store down on route three and Kat Coventry. It is smaller than the one in Cranston and I…read moredon't know if they're related but I like the selection in Coventry. They had some beautiful hangers that were reasonably priced and when we looked around we could see other more exotic plants. I would like to go and spend more time there.

A delightful experience picking out a Christmas tree. And we stopped not actually looking to buy a…read moreChristmas tree! 5 footers for $15 to big big big bushy wine pines and balsam firs! The staff were great - they listened, explained a few different options, showed a few different options, and were knowledgable about tree nutrition, maintenance, and responsible disposal at the end of the holiday season. As we were loading the tree into a bitty Corolla, they were equipped and ready to go with netting and other useful aids to tame the tree! I'm no expert when it comes to buying real Christmas trees, but if this is any indicator, I'll be back again next year.