We visited the men's section today and enjoyed shopping the suit sale offering 50-60% off! They had great Kenneth Cole Reaction brand stuff and it looks great! I like the color choices too! read more

Service okay. Last chance section ok. Women suit section tiny. Good jewellery & home sections. Small plus size section with ugly clothes. But used to NYC Macy's which is awesome in comparison. Got a few nice pieces read more

I came in to Macy's today to find a nice fit for Easter, the store was very clean and organized. I had great customer service in the fragrance section as well. They were having their VIP sale today, so that was nice. I didn't find the fit I was looking for, but overall my shopping experience was enjoyable and I smell AHmazing. : ) read more

Pros: they always have what I'm looking for either online or in person. Good and fair prices. Cons: sometimes it's a pain to return stuff o purchased online. Their computer register system seems rather cumbersome to operate. read more

I came here to buy a dress shirt for my boyfriend for his birthday. Great selection of clothes, and the store was very neat and organized! Everything was clean and tidy. The shopping attendant who was in the men's dress shirt department was very helpful and kind! He helped me find a great tie to match the shirt I picked out. Everyone had a great attitude and I felt very welcome. They let you know they were there to help, without hovering. read more

I went to go replace my gold chain for something newer and the lady assumed my income and told me I'm better off looking in the rotating display at gold plated items. I took my business down the way to a different jewelry shop and bought a brand new gold chain that ISNT plated. What a jerk!! read more

My family and I went in to get an affordable suit for my husband. We were met with nothing but class and kindness throughout our entire shopping experience. Francis in the Men's Department went above and beyond helping us with finding the right fitted shirt for my husband and we will now be a regular Macys customer. read more

Your basic department store with all the usual departments: women, men, juniors and kids clothing, shoes and accessories plus bed, bath, and for the home items. They also have a furniture section. I've mostly frequented their beauty department as they carry Clinique and the ladies there are extremely helpful. Once, I visited the booth at Dillard's first and they were out of the product I was looking for so I decided to check the Macy's one. They didn't have it in stock either but the employee, I believe her name was Monica, quickly offered to order it for me and ship it to my house (without having to pay for shopping!). I had no idea they could do that but I thought it was very convenient. So I paid for the item and received it two days later. There's a nice-dressed gentleman in the shoe department that is also very helpful in deciding which pair to buy. Always trust a guy with good taste! read more

Outside of the very nice customer service worker in the men's department this place is absolute garage for their customer service. Came in from the back which is the second floor, to the left if the customer service desk (didn't see it until after) but there is also one directly as you walk in before you hit the escalator. This is the one that I saw first so that is the one I went to. A lady is standing there. She said it had been 5 minutes. Ok. We stand there 5 minutes. At this point I'm annoyed. I said to myself, self, surely someone who works herE will see us, nope. I call the store. Oh someone will be right there sir. 5 minutes later, nothing. She leaves trying to find somebody, can't find anybody. I leave trying to find somebody, finally find the front desk, ask if someone can come over there. Oh yes sir someone will be right there, at this point I'm beyond annoyed, I ask the lady really? Because I called the store 10 minutes ago after the lady who is ahead of me who has already been waiting there for 10 minutes for someone to show up or walk by and no one has yet to come...evidently that prompted her to call over the com. 5 minutes later someone finally comes; yes, almost a half hour later, by the time the lady comes the lady in front of me is pissed, and I'm just straight annoyed. Mind you I just wanted to know where the men's department was because I don't shop at Macy's (granted, probably could have found it during the time I was waiting for an employee to come I admit), and after this experience likely won't here or at any Macy's ever again. What made me more mad is that when the lady finally came and I asked her not only did she just point and say down there but she kept asking is that it? Anything else? I almost cursed her out but being on vacation it just wasn't worth it. The saddest part about the whole thing is that I decided to go through the mall after shopping here and came back through Macy's to get to my car, probably 45 minutes later if even because the mall itself is not that big (compared to malls where I'm from at least), and needless to say the same customer service desk was empty with a line of people waiting. People! If you have a customer service desk RIGHT IN THE MIDDLE OF A STORE PUT SOMEBODY AT THAT LOCATION! Common sense, but evidently that is in short supply in today's society and clearly the management for this store doesn't have any. read more

I haven't been to a macys in awhile so have they all have been neglected or just this one. It's the store time forgot. It's certainly not the semi upscale store of days past. Oh and don't use the bathroom. Hold it until you can use the mall one. Yeah, I just recommended a mall bathroom. That just happened. read more

Easy to order and fast shipping! I used the app and it worked well. Since Macy's is 22 miles from me, the internet is a great solution.

Today I try to order at Macy's. Bad service. They block my credit. Card only because. No payment for November. I very frustrate please. Don't buy Macy's read more

Unexpected weather in our trip to Tulsa a few weeks ago. We visited a few stores in search of a jacket. I noticed employees at Macy's and other stores in this mall were very eager to help. We were asker various times if we needed assistance and every one seemed very genuinely insterested in helping us with our shopping. Our cashier Jyothi was very friendly and professional. We had a lively conversation during check out. It is always nice to interact with employees that care for the customer. read more

Ordered online couple months back, multiple items hundreds of dollars for my new house they sent to my old address I called them and said look I've got more items coming make sure it's to the correct address . Nope still sent to old address luckily I still owned that house and went by there but was still missing like toilet bowl brush and plastic bin.. so I called told them and they reshipped to correct address.. ok 3 months later I go to buy something else online and they say I've been blacklisted and can't order online but I can shop in the store only.. WHAT?? They mess up the shipping and order and now I can't buy online.. why would I want to purchase anything from Macy's with this kind of customer service.. MACYY'S YOU HAVE JUST BEEN BLACKLISTED... read more

The lady that we asked for help at the watch section was terrible. She gave us push back on getting new watch adjusted. She finally told us she doesn't have any tools. Terrible customer service read more

I recently lost my son. I needed a new suit, shirt, tie and shoes. I went to Macy's and Claud helped me get what I needed and made sure it fit and looked good. Then he somehow was able to give me a discount. I can't tell you how much it meant for a stranger to do that. It's not the money, it's the compassion he displayed. I hope you see this Claud, thank you. Sincerely, Tim Myhre read more

Macy's have a lot of stuff but I found myself not enjoying the staffs welcome. Might of been a exhausting day for them so I decided to just take away one star but a positive review. :) read more

Nice location and nice store unfortunately very limited selection. I went shopping for make up and they didn't have 25% of what I wanted.

I was at the perfume department looking to buy a perfume for my daughter and a nice, older lady named Sara assisted me. She was so kind, she really explained and showed me different perfumes. I really, really appreciate her help and she seems so passionate about what she does; she really cares about helping customers. read more

Never buy jewelry from Macys!!! They are very deceptive and if you find fault with anything, don't try to return it. They will search for any reason not to refund your money!! Tried to call the store manager and had to leave messages and never returned my calls. Been a customer for over twenty years but will never shop there again!!!!! read more

Purchased a couch back in September. We were told we would owe nothing until we received our couch. The week that we were suppose to get it, we received an email notifying us that it was going to take another month. A month passes and the week of our new arrival date we receive a call from Macy's collection dept. saying that we have an outstanding balance and won't receive our couch until we pay. We received no information in regards to this. This isn't what we were told. After hours of sorting through this with representatives and being hung up on multiple times and getting no where we ask for our order to be canceled. The process in which that took will require migraine medincine. They never asked or tried to fix or explain any of the situation. Now I am force to look else where and with normal shipping the holiday will be over and my plans of entertaining for the holidays is a figment of my imagination. Thank you, thank you Macy for being such dicks- thanks for ruining any possibility of having friend and family over for the holidays. I will never purchase from you again- but I guess it doesn't matter since you weren't concerned with keeping your customers anyways. read more