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    Macy's

    2.6 (89 reviews)
    Closed 11:00 am - 8:00 pm
    Updated a few days ago

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    James V.

    Actually had a great experience shopping at this Macy's in Bonita Mall. Parking was abundant and it wasn't too crowded on a weekday afternoon. The employee was helpful and efficient in finding what we needed, then checking us out. No complaints and would return.

    Andrew S.

    I haven't been to the Bonita Plaza mall in a few years. The improvements management has added are a sight to see and very much needed. The Macy's has always been an anchor store for the Southbay area of San Diego County. Macy's continues to survive, still offering a clean environment to shop and people watch. Most people are wearing masks regardless of being vaccinated. Staff are friendly and ask you if you need assistance. I noticed other retail stores have kiosks inside the Macy's such as Sunglass Hut and Lens Crafter, an interesting partnership with this store. Parking is very accessible around the perimeter and the location has always been convenient compared to other larger malls in the San Diego vicinity. It's a great alternative vs driving to Mission Valley or UTC.

    Bought some cologne

    Only time I come here is to buy some upper end cologne. I made the mistake of buying cologne online and they are usually knock offs of the original. Prices are a bit more expensive than online, but you are going to get the original cologne. Recently I bought the Versace cologne. They usually have cologne in a combo with some shower gel and after shave. The one I bought came with some shower gel. Like most Macy's its hard to find clothes my size here. So I rarely shop around here. This Macys is rarely crowded. Parking is easy and plenty. Inside its very clean and not cluttered. The employees are very kind and helpful, especially the employees working in the mens cologne section.

    Dirty dressing room doors.
    Melody C.

    Many times it is difficult to get service in this store. I was fine shopping without assistance but found the store dirty in the Junior Department. I tracked down a clerk and altered her to the floor in the dressing room. Someone decided to urinate on the vinyl floor. In another room the door was in the condition you see below. Can they do better than this.

    Chocolates!
    Maritess C.

    Came here to look around. I have a Macy's credit card and that can be dangerous for me. I can easily spend so much money but luckily they have discounts. I purchased a Shopkins toy for my daughter, a pink tan top that was reduced to $2.89 for my daughter, and Godiva chocolate bars that was buy one get one half off. I couldn't resist the chocolates. I got milk chocolate with almonds and a dark raspberry chocolate! Yum! The Shopkins toy was around $14.00. My daughter was happy and excited. Total came out to $25.00. The lady who was working the register near the kids department was super sweet and nice. She made conversation which is always nice. She gave me another coupon. If you spend $50, you get $10 off. It has it's advantages by having a Macy's credit card. I managed to find some cool stuff. I will have to come back. This store isn't as busy on the weekdays than on the weekends.

    I love this perfume one of my fave collection " La vie est belle " by lancome #juliaroberts of course she's my wcm :)

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    9 months ago

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    1 month ago

    Gia from MAC has great customer service-100% better than customer service from the actual MAC store! Thanks Gia...

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    5 months ago

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    5 months ago

    Krystal counter at perfume very kind polite and great for customers helpful and knowledgeable

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    5 years ago

    No stars deserved but wont allow me to post otherwise. Rude lady in the furniture section. We were browsing the furniture.

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    Ask the Community - Macy's

    Review Highlights - Macy's

    "I had an incredible experience at the Sunglass Hut inside Macy's thanks to Daniela.

    Mentioned in 3 reviews

    Read more highlights

    Macy's - deptstores - Updated May 2026

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