I wouldn't give this place my business. Ever. Their…read more"appointment" bs is so over the top for a "has been" dress shop in a plaza next to a pizza joint and Wawa on Route 37. Like - check yourself. Come on. This isn't NYC and the store is crowded, dated and smells. To go in you have to have an appointment and if you cancel it's $100. Hahah. But it's perfectly fine for them to not show. MmmK got it. Go anywhere else. Trust me.

Called and scheduled an appointment. Informed I could have…read moremade appointments on line on their website. Arrived at my appointment the next day with my daughter. Looking for mother of the groom dresses for me :) Natalie assisted with dress selection and offered to order dress I was interested in. The other Sales person was also extremely helpful and nice! Able to take photos of dresses. Parking on site.

First time in any Macy's where I'm told there is no "plus size" section lol. So, voluptuous, curvy…read moreBlack women don't exist in Tom's River? Not surprising!! I can actually believe it based on my experience attempting to shop in here. I was literally told by a salesperson that this store doesn't have a plus size section. I would have to go upstairs to Backstage. So typical of certain demographic areas. Surprisingly, Macy's on 34th Street have a super large plus size section. While the clothes here were very stylish and priced well, there was nothing that intrigued me. There were; however some clothes that were my size but not nearly enough.

I love Macy's it's so beautiful, but comfortable inside. No…read morepushy sales people, if you need help they are around.

About three years ago, my sister and I were chased out of the store accused of shoplifting. After…read morewe had lifted up our clothes and shown our pockets, we still got an attitude from the staff, who are known for their stand off ish vibe. Recently I had heard they have still been talking about my family, and that perfectly goes to show the type of people & business they are. As a girl who has been coming to this store since I was able to fit in their clothes, I will never step foot in this store again, which is a shame considering I was always given money to shop there. As the grandchild of a small business owner, and someone who will own a business in the future, I'm so glad I was given this example of how to never run a business. The overpriced clothes and rude staff should have drawn me away a while ago, but the cherry on top was these mean girls who still can not grow up. You've lost some very loyal and considerate customers, good luck in your future.

Nice clothing options, customer service needs work. We were in there an hour (daughter was trying…read moreon clothing). I went back and forth getting sizes, not once did any of the three girls ask if we needed help. They looked up and gave a blank look and kept hanging the stock. Other than a hello when we entered and thank you when my daughter was paying. Poor Customer Service.

Super sweet and so helpful . Best gown shop I have been to. Took her time with me and actually…read morehelp me with trying on dresses.

When shopping for a dress to wear at my sons wedding Carmela took advantage of the fact that I am…read morevisually impaired and was shopping with my 82 year old mother. I paid $229 plus $120 on alterations for a discolored damaged dress and was left with nothing to wear two weeks before the wedding. Instead of helping to correct the problem Carmela insisted I must have found something I liked better. Be aware all of her merchandise is not first quality and her attitude is more disgracefu.

Remi is a loser on a power trip. Please get a new manager. Such a smart company but really missed…read morethe mark with this one.

Great coffees and the rice krispes hit the spot. I minus 1 star because you serve food and your…read morebathroom is out of order.

I've never shopped JCPenney... wait I take that back! When they use to sell really nice furniture I…read morepurchased a few pieces,but it was nothing like there clothing that in my opinion is outdated and overpriced for Brady Bunch looking clothing.Years ago my husband told me they old woman use to save up JCPenney coupon's I'm assuming like Kohl's and cash them all in and get steals. JCPenney stopped doing the coupon thing and the shopper's went nuts and protested. I think JCPenney is now owned by Simon group.

Thank you to JC Penney at Ocean County Mall…read more Due to a dryer incident at a laundromat, I lost the bulk of my daily wardrobe to shrinkage. It is stressful to have to replace so many clothes all at once, but I was fortunate to pick the right store and encounter the right employees. Ginger helped me immensely with my selections. Evan showed a lot of patience at the register ringing me up. Yara the manager oversaw the experience and made sure I was well taken care of. Thank you!!!