Great store, staff is incredible, lots of inventory and they have everything you need when it comes to sports

Since when did dicks stop given out the youth football discount??!??!?!? My son has played on the golden Eagels in Bayville since he was 5... every year I come to dicks to get new cleats, practice pants, cups, mouth guards, occasional a new duffle bag to keep helmet and shoulder pads in, undershirts, water bottles, etc... Every year I mention the football league and they give me a discount, until I went in Monday night 7/29/24. The floor assistance wasn't too bad I did manage to find someone to help me w cleats and a dressing room but when I asked where a product is they had no idea or pointed me in a different direction. Which isn't a big deal but I left never finding football socks there was a small wall of soccer socks but no football anyways.. I begin to check out and while I'm checking out I asked the woman at the register if she can't give me the youth football discount, she immediately tells me no because they only give out physical coupons now without it she has nothing to scan... so I said ok hold on let me call the league because this has never happened before... they never give us in person coupons.. the person I got ahold of said they requested a discount code a few days before that Microsoft crash and that affected dicks so there still waiting for a response but even they told me just tell her the name of the team which I did this woman just had a nasty attitude.. I don't get it it's not coming out of your pay check I know they have scannable coupons at the register I've seen them beep them before. It's shame she's not willing to help a single mom buying my kid football stuff.. it gets worse tho she tells me my total.... 500$ what the hell... so I start looking over everything I got items were coming up more money on their computer system then I says on the tags! I had to physically show her the duffle bag was 79.99 it came up 89.99 it wasn't on sale the original price was 79.99, then other things were way off too I got him 2 mouth guards a nice one that was 20$ and a thinner cheaper one that was 11$ except the 11$ one came up 26!!! You would think after almost over charging me had I just swiped my card she would give me a discount.. nope she just said she didn't look at the tag prices she just scanned them and left them at the price they came up... so she fixed it and put the correct price in but that was so annoying I told her I'm holding onto the receipt so I can get a price adjustment once I get my discount code. But she told me it won't matter because their coupons are only good on the weekends and i came in on Monday so it wont count... this lady is a complete bitch for no reason. Thanks a lot DICKS read more

Jonathan the best worker so good and know him as manager so gooooooooood lets goo dicks is so much better with Jonathan and cheissy is sooooo good read more

they deserve their low rating. I've never been scammed by a store before. purchased clothing paid with After Pay nothing fit , poor quality returned in store to be told I could only receive a Dicks afterpair gift card in other words you're stuck with a credit. I purchased on line and do not buy anything that is final sale or at any stores that only give credits. Dicks sporting goods store policy says if you pay by Afterpay you will receive a refund not a damn gift card. the inept manager at Brick NJ location their new system doesn't give refunds well that's not my problem that Dicis new computer system is not set up correctly speaks volumes to their reputation. I'm filing a complaint with the BbB and advising After Pay of Dicks policy I'm sure they will be interessted in knowing this since it also affects how they are viewed with dissatisfied customers read more

The manager was very disrespectful when I made my return the cashier matt deserves the managers position very unprofessional on the managers side read more

The sales service in the Brick store is absolutely horrible. I mentioning this because the people on the floor are not helpful at all and some have big attitudes. Someone who has arrogance and sales should not be a part of that team. The cashiers seem very adequate but the people on the sales floor have attitudes and it was difficult to want to purchase anything from this store read more

I bought something there and they needed my email address, so I gave it to them. Immediately after I started receiving two spam emails per day. There's no way to unsubscribe inside of the email either. read more

what can i say. it's dicks sporting goods. they are very well known and the staff is usually very nice and friendly and knowledgeable about their department. the only problem at this particular location is i seem to never be able to find goalie gear for lacrosse or staff near any of the lacrosse things. if you go an hour ish before close the staff is rushed you a ton to leave. but i get it they want to go home after working a long shift. read more

Workers were not friendly or polite. Very rude to us when we were browsing the store. Negative experience and will not return. If I could give zero stars I would, sadly I cannot. read more

This store has terrible customer service and they lost my business, and I will no longer attending this location!

Great service. Wide selection of cleats. Employees really care about their customers. Reccomend going here for cleats this Is the place to go!!!!!!! read more

Now I know why they call it DICK'S. The Hunting Department thought they were doing me a favor by being there. No courtesy and a lot of attitude. Limited knowledge to boot. I declined to make a charitable donation on my credit card when swiped. The cashier voluntarily said he could override my decision. I'm old enough to know what donations I want to make. He gave me a look like I was sub human. Hey Dick you and employees are following The Sports Authority... good luck. One more customer to shop elsewhere. read more

Just left the store really annoyed. I needed 3 golf clubs re-gripped. When I approached the counter before I even said anything I got " It's gonna take a day or two." My replay was " That's not a problem." Then I got a heavy breath as he started looking for something. At that point I said never mind I'll go somewhere else. Learn how to treat customers. I guess I'll stick to mom & pop places from now on. read more

Girl literally took out ball and told us we're not allowed to putt only serious inquires allowed .. little did she know we play golf religiously read more

Service was bad and lack of baseball thing they where not organized random stuff or the racks where full of different sports gear

i recently bought a pair of shoes in the shoe dept and a very courteous, knowledgeable, and friendly sales associate named brad was extremely courteous, professional, and kind making my experience a great one. Dicks is very fortunate to have brad as their employee! kudos for Brad read more

Danek Namiotka of the golf department should be assistant manager. End of story. Hell of a guy on and off the field. Takes the Dick out of "Dick's" read more

Went in looking for some new fishing gear. Wow do they carry a huge selection. Found everything I needed, well, except the fish... Rods, reals, lures , tackle boxes, waders. I spent a good amount of time going through all the gear. The store was clean and staff were helpful. Prices were decent and items easy to find. Thumbs up Dick's! read more

Left the store annoyed and think that some of the employees need to check your attitude at the door.

Randy at Dicks sporting goods is putting the "dick" in dicks. I found a product I wanted to purchase. However I noticed that the box had been opened and that parts (that were listed on the box) were missing. Randy told me that he had "never seen that part before so it wasn't missing". Despite what the box said. I asked him if there was a way to purchase the product at a discount since the part was missing. He was very salty and said no. I asked to speak to someone who could actually help me, since this guy wouldn't know customer service if it was fucking him in the ass, and he finally radioed some other ass fucker in the store for them to offer me $8 off an expensive product. Go to sports authority. This place really is "Dicks". read more

Great job by Jay in your Brick, NJ store!!!