Great store, staff is incredible, lots of inventory and they have everything you need when it comes…read moreto sports

Since when did dicks stop given out the youth football discount??!??!?!?…read more My son has played on the golden Eagels in Bayville since he was 5... every year I come to dicks to get new cleats, practice pants, cups, mouth guards, occasional a new duffle bag to keep helmet and shoulder pads in, undershirts, water bottles, etc... Every year I mention the football league and they give me a discount, until I went in Monday night 7/29/24. The floor assistance wasn't too bad I did manage to find someone to help me w cleats and a dressing room but when I asked where a product is they had no idea or pointed me in a different direction. Which isn't a big deal but I left never finding football socks there was a small wall of soccer socks but no football anyways.. I begin to check out and while I'm checking out I asked the woman at the register if she can't give me the youth football discount, she immediately tells me no because they only give out physical coupons now without it she has nothing to scan... so I said ok hold on let me call the league because this has never happened before... they never give us in person coupons.. the person I got ahold of said they requested a discount code a few days before that Microsoft crash and that affected dicks so there still waiting for a response but even they told me just tell her the name of the team which I did this woman just had a nasty attitude.. I don't get it it's not coming out of your pay check I know they have scannable coupons at the register I've seen them beep them before. It's shame she's not willing to help a single mom buying my kid football stuff.. it gets worse tho she tells me my total.... 500$ what the hell... so I start looking over everything I got items were coming up more money on their computer system then I says on the tags! I had to physically show her the duffle bag was 79.99 it came up 89.99 it wasn't on sale the original price was 79.99, then other things were way off too I got him 2 mouth guards a nice one that was 20$ and a thinner cheaper one that was 11$ except the 11$ one came up 26!!! You would think after almost over charging me had I just swiped my card she would give me a discount.. nope she just said she didn't look at the tag prices she just scanned them and left them at the price they came up... so she fixed it and put the correct price in but that was so annoying I told her I'm holding onto the receipt so I can get a price adjustment once I get my discount code. But she told me it won't matter because their coupons are only good on the weekends and i came in on Monday so it wont count... this lady is a complete bitch for no reason. Thanks a lot DICKS

My son was looking for a specific jacket and it wasn't in stock in his size. They made sure of the…read moresize needed and ordered it to be there in a week. They were so helpful and friendly, got his jacket AND it was less money there than any other place I checked out. They have everything from A to Z and I highly recommend going in and taking a look around,there's something for everyone. As I said, everyone who worked there was more than helpful and greeted you with a smile!

Always stop here when in Seaside . Great place and staff ! Something for everyone . Knowledgeable…read morestaff

Ordered some shoes online and they were shipped to the store for free. The ordering was easy, the…read moreshipping was fast and the email notifications were great. When the items got to the store, the store call me too. I met 5 different employees and they were all friendly and very helpful. Overall it was a great shopping experience and I would recommend looking online and in the store. I already started looking for some mew wheels for my board.

Went there one time, and it will be my last…read more A dump, the range is a muddy mess with garbage and just looks horrible. The shop is a mess as well, with the ignorant grumpy people that work there that act like you are bothering them just by showing up. I should have walked out after the rude way they "greeted" me the second I entered the place.

Went here to get my irons reshafted and regripped after being recommended by a friend. Immediately…read moreafter walking in, the owner was rude from the start and left me with a bad impression. Then when I came back to pick up my clubs they lost my old shafts after I stated I wanted them back. They didn't lower the price and instead offered me a bunch of random shafts instead. Later on I saw the owners profile on Facebook marketplace and found that he wasn't just rude to me but to others as well. In hindsight I would have never went here. Better off going to dicks or any other golf shop. Place also looks like Chernobyl, avoid at all costs.

Love this stop! Free advice and great prices! My go to for bait and tackle…read more They offer the insight that big box stores can't match. Stay local.

From the owner: Fishing,Bait Tackle Toms River Seaside island Beach crabbing striped bass stripers bluefish flukeread more

Great store, always busy and have everything I need. Friendly employees as well and they got a…read moreStarbucks

place was a mess, impossible to find anything. just wanted beach towels and a chair. took 20…read moreminutes to find someone who worked here and then he didn't know where they might be. told us to check bath area. no beach towels in sight. target is a black hole and I lost years off my life in there. can't say i'll go back.

This review has more to do with West Marine in general as opposed to this location (although I did…read morecall them only to be told the item I ordered online was out of stock in my size). So here it goes: I took advantage of a recent 25% off sale that applied to Aftco Barracuda Geo Cool long sleeve shirts and ordered both a blue and silver color. I was excited about catching a break with a great deal. When I placed the order on the site, it said that both items were in stock. I received an order confirmation email and then a few hours later it said that both items were backordered and gave me a month lead time to expect a ship date. I was less than thrilled about this but decided to wait it out because of the great price. Two days later, I received another email stating that the gray shirt had shipped and the blue shirt was being "fulfilled by vendor" with "no tracking available at this time." I wrote an email to customer service describing exactly what had happened complete with the applicable screenshots and asked for an explanation. I still have yet to receive a response. I ended up calling customer service the following day. I waited 5 minutes and then opted for a call back when a representative would be available to help as there were 51 people ahead of me. (I know we are all going through a rough time so I didn't mind waiting). I got a call back an hour later, and the Customer Service agent was very informative, friendly and patient. She explained that the blue shirt that was being "fulfilled by vendor" was shipping for another store that had the item in stock. She provided me with tracking info (which should have been updated on the website at this point) and told me that my online order would reflect the update in the next day or so. At this point, I thought that the problem was solved. I was a tad bummed out that the blue shirt would be five days later as I had a trip planned where I would be utilizing these shirts but figured that I'd at least have the one that was arriving the next day. When I received the package and eagerly opened it I was extremely disappointed to find that West Marine had shipped a 2XL instead of a M. I immediately called customer service and repeated the same process as before: 5 minutes of dead air wait time and then 40 minutes for a return call... Again the agent was very nice and respectful and advised that I wait until I received the blue shirt to make sure it was correct (even though he confirmed I ordered two Medium shirts) and then take it back for an exchange to a West Marine brick and mortar close to me. Unfortunately, I didn't have the luxury of waiting as I ordered the shirt specifically for a trip. Every WM in NJ was out of stock. Rather than go through the hassle of waiting again, I simply returned the shirt to the closest WM and am praying that the one coming on Saturday is the right size. This order process is way too convoluted and too much of a waste of time. Sadly, I will refrain from ordering from West Marine again.

I went to this store to make a return, it out turned that they charged me again for another…read morepurchase. I went back to the store when I saw my charge online. We went to the register and they sent us to the Mgr he said he couldnt do any thing and for me to call their 800# well I have been on hold for 20 minutes and still no help, wait a minute should'nt the store mgr helped me when I was in the store instead of just blowing me off