I returned an item on Saturday afternoon, and by Monday morning the refund was already back on my credit card. The whole return process was smooth and easy. I had bought two comforters online from Macy's (a Twin size and a Full/Queen size), but I realized they were too warm since we already have heavy blankets for winter. So I decided to return one and keep the other for my daughter to use in the winter. Really appreciate the efficiency and hassle-free experience! read more