We've bought most of our appliances at Appliance Direct and keep coming back for a reason. This…read morevisit reminded us why. Our new refrigerator started leaking, so we called for warranty service -- and Chris reached out the very next day to schedule a time. He came out, ran into a parts issue, and was straight with us about it. Back the next morning at 9am, fixed in minutes. While he was here, I mentioned something that had been bugging us since our dishwasher was installed -- our touch faucet kept randomly blasting water out of nowhere. Not even his call to fix, but he took care of it anyway. Chris is exactly the kind of technician you hope shows up. Knows his stuff, communicates well, and actually listens. -- He's a keeper!​​​​​​​​​​​​​​​​

We have purchased a few appliances from them over the past couple decades. As we have in the past…read morewe experienced knowledge staff, a nice selection and no pushy, stalker sales people. Paul was great and went the extra mile to find the black stainless we wanted. No pressure, great selection, in and out quickly and delivery next day! Thanks Paul!

Buyer BEWARE!!! I purchased a newer whirpool washing machine from this place because it was a deal…read moreat just under $400. I got the unit home and installed it, and for a few months it worked great. The past few weeks however, it started having trouble with the drain pump. It wouldnt complete the wash cycle and stopped with error codes on tje screen due to the drain pump sporadically not working. I'm a handy guy so I took the back cover off expecting to just replace the drain pump with a new unit off amazon or something. Too my horror I found that this company attempted replacing 2 wires to the drain pump that had previously worn through, by twisting new wires together with the old wires to make a bypass/patch. The wires were only electrical taped together. No connectors. No solder joints. Just a twist and a prayer. These wires are 110volt AC wires to the pump that came loose, were arcing and sparking and very well could have burned my house down! I REPAIRED THE WASHER MYSELF PROPERLY, and all is well now. Do yourself a favor and dont buy from this company if you value your loved ones and the home you made together.....

This place is horrible. Waited weeks for them to fix a dryer we paid $195 for. They kept saying…read morethey needed pieces and a week would go by and NO ONE would show up or bring these pieces they had to order and wait for. Finally they replaced the machine with a machine that's constantly making a squeaking noise and is now not fully drying. The same problem as the previous machine. The button to even swap the cycles is broken and has been since I received the "new" machine. I'm so upset. I thought I could deal with the noise but now it isn't even drying on a full cycle. I wouldn't recommend this place at all Updated to say when I called originally the owner or manager who ever was upset about my original review and said even though you had all that to say we are still working on this for you. What a joke because obviously he was too upset to do anything. Waited over a week for them to contact me after they found all the countless tickets and paperwork for all the pieces and parts they supposedly replaced or fixed and they can't seem to find them all or need another 2-3 weeks to find these papers. He told me he found a ticket from forever ago when I purchase the original machine Aug 15th and contacted them 3 weeks later because it was broken. I waited weeks and weeks for them to come and replace parts or check the machine which never got fixed. They came and replaced parts ONCE and all the other times we were waiting on parts his people never replaced them and I had to hunt them down to come back around because they supposedly had to order these pieces they never replaced. Was also told their people provided me with all this paperwork and when told no one gave me any paperwork for any of the work or even the replacement machine they brought which is broken. I was basically called a liar and told I probably threw those imaginary papers away and didn't notice BUT I kept the receipt for the original purchase . Nothing is being done about the broken replacement because supposedly he spoke to his guys and the person who dropped it off said the noise the machines been making was never there! Even after telling me to call if I had any issues because they replaced the belt and the noise should have stopped. I then asked about warranty on this new machines because it took them the entire warranty for the original machine to replace the original broken machine I purchased from them. The person who dropped it off told me if I have any problems just contact them and it will be okay. Well that was a lie and when I told the manager or owner who ever this he told me well did they give me paperwork. I said no. He said well this is a lesson for you. Always get paperwork. Basically telling me I'm screwed. Not to mention we brought a Samsung and they replaced with with a GE which is obviously priced differently . Overall it's been a horrible experience and I will never go back. No attempt to make this right knowing you sold us trash and then proceeded to replace it with more trash.

Electrician Robert is by far the best in his specialty. Responded immediately with expedited…read moreservice, detailed quote provided in less than 24 hrs, and even returned 2 days later for an unrelated emergency call! He provided the best price of 3 quotes, and even captured 3 things both other companies overlooked in their estimates, plus one mistake which would have been an increased cost to the HOA. He knows the code and does everything by the book, protecting the interest of the customer, with immediate communication to share his analysis & recommendations. My condo community has used many vendors in a variety of trades, and Robert's knowledge, communication, quick responding and fair prices make him shine above all others. He is the only electrician we will use moving forward. We've counted on him for major projects like full electric panel replacements for multi-unit buildings, plus 2 urgent service calls for other matters. Same day response to all! Highly recommend!

Well it's been 2yrs since my last appliance repair. This time it's the ice maker. I received…read moreexcellent communication and a next day service. Tony arrived 15 min prior & got right to work. He was thorough informative & didn't try to up sell me. Unfortunately the part I need is no longer manufactured. But Tony said the fridge is in great working order. The ice maker still works I'll just tolerate the moris code for now. Thank you for your professionalism, timely, honest service.

I only had a few minutes to drop off some household goods at a donation site. This location is new…read more(used to be a bank), but access was efficient. Pull up to the sidewalk and an attendant will meet you at your car with a donation bin. If you don't see the attendant, there is a bell to ring. The whole process took less than 2 minutes. In and out like a champ! #traviswinmanauthor #todaysdiscovery

Drive an hour and a half to take a pediatric CPR and first aid class. The instructor hasn't shown…read moreup, and the entire class is waiting outside. No one from that national office can locate anyone here, so *maybe* we can all waste another weekend and drive from all over the state again. Never signing up for another class here. Drive to another location to an office that is more responsible, and takes their jobs more seriously.

Where is the Red Cross assistance in Indian River County? The people answering the phones are not…read moreeven taking down my information.

Title: Beyond Exceptional Service at the Merritt Island Home Depot!…read moreI am writing this review to express my deepest gratitude for the exceptional service, integrity, and dignity I experienced at the Merritt Island store on July 20, 2026, around 6:30 PM. As a below-the-knee amputee, navigating large stores can be a real challenge. I was in a mobility cart, completely lost while trying to find irrigation piping connectors and glue. I had been wandering around for about 30 minutes, and at one point, my path was blocked by a large rolling ladder. Without me even having to ask twice, your amazing employees jumped right in. They moved the ladder out of my way and guided me directly to everything I needed. Without their help, I honestly would have been stuck in the store until closing time! On top of that, they even helped me check out. I'm usually not a fan of self-checkout, but they stepped up and took care of everything for me with total kindness and respect. It is so refreshing to be treated like a real person. By far, this Merritt Island location is the most exceptional Home Depot I have ever visited--and I've been to stores all across the country (both before and after losing my leg). Lowe's doesn't even come close; they don't treat me with the human decency I experience here. Home Depot is my absolute only choice for a hardware store. To management: you have trained an extraordinary team--don't sell yourselves short! In my book, this is the single best Home Depot in the nation. Thank you from the bottom of my heart for all that you do. Please share this with your entire team so they know just how much their kindness meant to me. Gratefully, Brian

I rented a truck for an emergency move; Ruth who works in the tool rental/rental section was…read moreincredible. I was in a bind time wise and she made the process so smooth and easy!!! I am so thankful. Thank you Ruth!!

Sadly, Don wasn't able to repair my particular brand of machine. He did look at what the problem…read morewas and narrowed it down to a couple things. Just by being a different brand, we wasn't sure he could get the part - he did know how to do the repair. Will remember him for routine cleaning & care. Thank you Don, for your expertise

I took an older New Home machine in for repair ( previously repaired elsewhere) and found out the…read moreparts used before were not the correct ones for my machine. They directed me to the correct part/s and all is good now. The service is phenomenal here! I will be a customer for life now! Highly recommend!