Deranleau's is the only place in the Moscow/Pullman area that will I ever buy appliances from!…read more Their prices are great, and the service and support for years after your purchase is amazing! Ask for Nate! He is extremely knowledgeable about product features and trouble shooting if you ever have any issues after your purchase! Great store and even better staff!

Deranleau's Appliance Audio- 2 stars…read more The good part - Deranleau's which is perhaps they best place in town to get TVs. The quality of the products that they sell is excellent. The selection of the products is outstanding. The bad part - Unfortunately the customer service is not very personable, they're not rude but rather cold. I went in there questions to ask some questions about a TV that I paid $2,500 for and they acted like they did not even want to talk to me. It's my impression that they just want to make that initial sale and are not interested in repeat business. If there was someplace else in town that sells decent TVs I would certainly go there first.

The parts and services department went out of their way to help us. We got there just after 5 and…read morethe door was locked however Dana noticed our distress and opened back up. He then spent over 20 minutes helping diagnose our stovetop problem and came up with an excellent solution! Excellent costumer service and we so appreciated it. Very helpful, very friendly.

I called Howard Hughes service department yesterday because our washing machine -- a brand they…read morecarry -- just started leaking rather badly so I inquired about a repair. The man I spoke with very rudely told me they don't do repairs if they didn't sell the appliance to the customer (the machine came with the house, we have no idea where it came from). He didn't bother to ask me what the problem was or suggest that we might need a replacement which could have helped him make a sale. We made some inquiries and brought in a plumber who determined the machine indeed needs to be replaced. Which we will do right away -- from a competitor down in Lewiston. And we decided to buy a matching dryer, too. Sorry, Howard Hughes, you just lost a sale because of your service rep. So much for trying to support local businesses.

Service is A+. Very friendly and willing to help find things…read more Selection depends on what you're looking for. I didn't find some things that I expected to find, like key tags, but they have a lot more things to help with plants than a typical hardware store. Value seems fine.

I really like this hardware store…read more First of all, it's the only place where you can pop in and grab a soda and a substantial little snack in all of downtown. So it's handy. They also have a rack of free maps of the area, which are great to have, especially if you're new in town. And then there's the actual merchandise. Not being a hardware store connoisseur, I wouldn't know how their prices compare to other stores, but I do know they've always had whatever I was looking for (plus some neat gadgets and accessories) at prices I was willing to pay. And the store layout is easy enough to peruse. The customer service I get here is always helpful, and the employees are all very sweet and friendly. They're never pushy, but they always offer assistance (which I did sometimes need, and they seemed more than happy to help me out). All in all, I give it five stars because it's a useful, respectable place, and I can't think of a single thing I have ever been disappointed with about this store.

Employees an employee named Jason Brown that likes to narc of his clients- "Hi my company delivers…read morelinens to many massage therapist and clinics and all of them have been shut down for last 2 week or more. I have one customer that has not shut down and she seems to think she doesn't have to. The name of the account is Advanced Health Therapeutic Massage. Address is 59E Queen Ave Suite 111. Her name is Sheila (Beck?) and her phone number is (509) 326-4122 or (509) 951-4052. I need my name and company to remain anonymous"

They always do a wonderful job, are reasonably priced and quick! They even got some serious car oil…read morestains out of my hubby's white shirt.

Great friendly service. Great selection. Good causes to shop there. They have great attention to…read morevalue and detail.

Worst customer service, but for one male employee…read more Can't get the manager on the phone, and he's never available in the store. Good luck finding the manager. Great deal on pots, pans and kitchen items. Fairly good deal on clothes. Didn't buy anything else, so can't say about the rest. Good overall selection. Basic thrift store. Avoid the staff when possible, to maintain a pleasant experience.

I love the Print Stop! We have lived in Moscow for 25 years and over the years I have had many…read moreprints and pictures, matting and framing done here. The service has been excellent, very personal and I love the results which still grace our walls with beauty! Thank you to the faithful and hardworking owners of the Print Shop! A family owned business that has served this community for a long time! Sincerely, Patricia Nieuwsma

I have always loved going to the printstop, and have bought several posters from there. There are…read moreseveral pictures available, and my boyfriend was even able to find posters he liked, which is rare.

I'm not sure if things have changed from the last reviews time but this place is great!…read moreI have been a repeat customer for 2 years and the customer service is always good, not just for me but it seems like for everyone else I've seen them deal with when i'm in the shop. I can't remember the lady's name that seems to run the place but she's great. They've helped me out a bunch of times with different payment types, rush orders, complicated orders. Overall: very flexible, helpful, friendly and well priced.

I too had a horrible experience with the shirt shack. I visited the shirt shack with intention of…read moregetting 50+ shirts made and many hats embroidered as well. I told them I would like to do a small order of hats to make sure I like the quality and they way they do business and then we can take it from there. When I told them what I wanted to be done, I they presented themselves as uneducated in the field. When I was asking them questions assuming they were experts I was getting answers back like, "I don't know" or "I am not really sure" when I was looking for assurance. They told me it would be around two weeks before my order would be done (8 items) which seems abnormally long but I decided to just go with it what could go wrong. That was my biggest mistake. Upon walking out I had a discomfort that I even expressed to others that were close to me that I did know how well this was going to go. Fast forward to a week an a half later, I get a call from the shirt shack saying they can not do my order because my text would not work with their machines claiming this if the first time this has ever happened. I didn't give them a super elaborate logo, just two words in a certain text. I went down to shirt shack to pick up my jacket that was going to get embroidered as well as the hats and also receive a refund for the order for the upfront payment I made on hats and the service. APPARENTLY they can not give me a refund because they already ordered the hats yet at the same time they are not able to deliver. After a couple minutes of pointless arguing I decided that I will just take it up with the credit card company. What a hassle this has been, I wish I would have never gotten involved with the Shirt Shack. Lucky enough when expressing all this to a friend, I was refereed to a place that will do shirts, sweatshirts, and embroidery for me at about half the price, so at least some good came out of it. I'd just play it safe and stay away, find another place that cares for your business because there are plenty out there.

Great, prompt customer service…read more Had the parts we needed on hand and were very accommodating. We live over 70 miles away and they made things work for us.