This place is my "Go To" whenever I need to buy a gun or fire live ammo on their indoor range…read more I was there buying my third 1873 Colt clone chambered in 45 LC because I needed one with a specific barrel length which they had in stock. I found the gun department staffed with EXPERIENCED and attentive employees who participate in shooting activities like I enjoy and were able to offer a discount that made a good deal even better. I feel that if you exhibit the safety habits that make everyone on both sides of the counter feel comfortable and show employees that you would not be a danger to yourself or others you will find employees who are happy to serve and even train you depending on your experience level. Don't expect the same happy response from that employee if you show disrespect for gun safety or have nefarious ownership reasons because those employees protect my rights to legal ownership and the stores best interests which I rely on and keeps me coming back when ever the need dictates.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

We visited this location for a packet pickup for a race, and stayed for the shopping…read more There were some great sales, unique Tampa Bay merchandise and super helpful staff working the registers. The people here seem to really enjoy their jobs and interacting with customers, so it was a joy to shop. Checked out the adorable Free People Movement section and my fave, the Bombas socks.

Although their product selection is really good and the store is clean the people that work there,…read moreat least for tonight, obviously don't want to be there. When I go into a store and I lay down almost $500 I would expect at least respectful treatment. Nothing in there is cheap and when you go in there, you expect that. But I certainly didn't expect how rude the staff would be. Rude! And not just to me I watched them treat another man the same way.

Rented a carbon bike here during a recent trip to the Tampa area. It was an easy process and the…read morebike was great. The team works with you to ensure that the bike is set up exactly how you want it, which is nice when you are travelling but still want to get a ride in. Cool shop, cool dudes.

When another nearby bike shop was disinterested in working on my expensive-in-the-'70s, bike, I…read moretook it to them and they took care of everything.

This place is awesome. I only went in for a simple repair, but Chris the owner is great and…read morehelpful, and his guys in back were great as well. They only sell high quality bikes, I wish it was there before I bought my bike online. Some of the coolest e-bikes I've ever seen in there, and they aren't crazy expensive. On par with popular internet models price wise, but way better components and build, plus it's local and they have a nice warranty. This is the place to go to get started with an e-bike, or upgrade. Nothing pretentious, great selection of bikes, some look like custom mopeds, really cool. Highly recommended.

Was a little disappointed by the service. Dropped off an E-Bike to be assembled. I was told it…read morewould take 2 days, it took for. When I went in to pick it up, battery wasn't charged and tires weren't filled to correct air pressure. When brought up the guy said its not their battery and not their responsibility. You would think having a charged battery, and filled tires would be standard expectations when paying $125 to have your bike serviced. Seems like basic check marks a service should contain. I felt let down by the lack of accountability and their effort to provide the bare minimum.

I went in to buy a 56' skimboard. They had the best prices in town for a brand new Zap Fuse with a…read morenice selection (which is rare for a 56' size). All boards listed as new are actually new and not resells. Also an authorized dealer for Zap!!! Huge store and selection for all board types too and all prices super fair. Amazing crew and service there as well. Was approached by a couple of workers and when I was checking out I was given a sticker and key chain for free. Do not go anywhere else for a surf shop in Tampa Bay Area. This is a TRUE surf shop not a big corporate store or ripoff tourist shop. Will be buying all my "beach" gear from here.

Don't think you can find a better place if you're in to or new to Water Sports. Steve, Lane, Joey…read moreand these guys are on the water all the time and it shows. They really know the gear because they use it all. That's rare if you've been shopping around. You end up with better gear for you and can save you time and money every time. Nice, nice people. They do it all and go beyond customer service. Have you seen all the gear they have in stock? LOL. I could spend days in this place ; )

Jacob, Osprey sales person, was extremely helpful and guiding me to the type of kayak that I was…read morelooking for it was an osprey hurricane 120... When I come back to Clearwater I plan on going on one of their kayak trips...

The crew (Tom, Kim and Jacob) at Osprey Bay are friendly, knowledgeable and informative. They've…read moreprovided me with great service on my existing kayak. I'm getting ready to upgrade and won't bother to shop elsewhere.

Very informational sales process with no pressure. Got an amazing bike quickly and efficiently !…read more Thanks, Steve

The owner is so nice. My son's e-bike (not bought here) was having issues and needed a new tube…read more Thought it best to tune in up while fixing the tire. Got it back 2 days later and it looks and feels brand new! I had surgery in between so these guys were nice to put it in the back of my truck. I will be purchasing my e-bike from them in the future and will bring my bikes here for servicing!

Great spot, awesome staff. I went in to look for a couple baseball gloves and maybe a bucket of…read moreballs. Ended up finding out that they have a new Disc golf section and a wall of new and used discs! Got a couple "Dad gloves" for less than 40 bucks and a new distance driver. Oh! And while I was their I asked about the performance #'s on the discs and they gave me a cheat sheet that explains each 4 on the discs. Super helpful. I'll definitely be back.

Matt was super helpful this morning when I called to talk to him about an issue. Definitely give…read morethis guy a raise. Great customer service, very kind and helpful and knowledgeable. Highly recommend :-)

Everything I want a bike shop to be. First, open on Sundays, which is so convenient. Second, able…read moreto hear about what had gone wrong, and then able to diagnose correctly what was needed. Third - able to fix it right then! I also loved that they had a lot of bicycle merchandise, including riding clothing and hats. After having a rear flat tire on my bicycle, and having a local shop unable to fix the problem, I brought my bike here. The worker put it up on rack, showed me how the new tape I just paid for at the other shop was put on incorrectly, AND showed me that my tire had see through patches on it, and clearly needed to be replaced. My tape, tire and tube were replaced, the cost was reasonable, and I was in and out of the shop in under half an hour. This is my new bike repair shop.

Fixed my son's bike no problem! Mike was super nice and knowledgeable! Will be back with any…read moreissues

From the outside, the store looks "old and worn out," and I had been reluctant to stop by,…read morepreferring the "larger franchise stores". I went in on Saturday and was pleasantly surprised. Dan helped me pick out some irons to demo, and he was very helpful; it was like a full coaching session, reviewing the stats on the various clubs.

I frequent many Edwin Watts golf shops as I travel for work as well as their competitors. To me EW…read morestores always have more of an old school vibe to them which I like. Wasn't really in the market for anything new but I spotted a pre owned set of Mizuno limited edition irons that had been returned under the 90 day swap out policy. Only the PW had been hit and they had a nice discount on them so I tested them out in the simulator and ended up buying them. The young man who helped me out (Ben) was super helpful and a pleasure to deal with from start to finish. Golfers if you're in the area check out this store. Some great deals on preowned gear as well as all of the usual new equipment you find everywhere.