I went on my first charter with them and had a great time. I immediately booked a second dive trip…read more I was texted last minute by the captain advising they had to change the time they were leaving because "something came up". I could not make that trip and tried to make arrangements to go on several other trips but due to scheduling it did not work out on either end. On Sept 13th I asked for a credit / gift card for another trip. I was not going to be able to go for many weeks and wanted something showing I had a credit for the 200+ I had paid, but got no response. On Sept 19th I asked for a refund since they had ignored my request and again got no response. On Friday the 26th I asked for acknowledgment of my request and yet again, got no response. On Monday the 29th I called and left a message for the owner to contact me and never got a call back. I had to put in a dispute with my credit card company. Be cautious booking with them. First experience was great, second experience showed they couldn't care less, once they have your money it doesn't matter if they take you diving or not.

Every crew member with 2 Shea is extremely knowledgeable and experienced. We had an awesome time on…read morethe water and were able to produce plenty of fish. 2 Shea is the way to go for your fishing needs

Although there are several dive shops closer to my house, Heroes Dive Center is my preferred LDS,…read moreand has been for many years. Always greeted with a smile, and always helpful. HDC has been servicing all my gear for many years. Great selection of brands and great prices. Not uncommon to see their regular prices less than other places "sale" prices. I've personally taken several dive courses, and have also had Sean and the team verify my kids. Never rushed, they take the time needed to make sure the student is a confident and competent diver.

Amazing Dive Center and all staff go above and beyond to welcome you in and get you included into…read moreevents. Highly knowledgeable and wonderful team that I just traveled with to Devils Den with a group trip. Fun!!!

Had a great time! The Captain Tracy and crew were so kind and helpful. The customer is their number…read moreone concern. The boat and equipment were great. You won't be sorry with this one. Dan in Dallas

We had a dive scheduled and the weather just would not cooperate. Sadly it got cancelled. I'm…read morewriting this review because the professionalism and communication was excellent! We were told a day in advance that this might happen and when the weather wouldn't cooperate and the dive was cancelled we were issued a refund before the day way over. Impressive customer service!!

I am SO glad I chose this place to continue my dive certification with the open water cert. I got…read moreeven luckier when Keith answered the phone the first time I called the shop. I could tell instantly that this was the place I needed. Keith's passion and compassion for dive excellence is unmatched. While he is in the sales business, he isn't going to sell you something that you don't need. He also wants to make sure that you get what you need and what is comfortable for you to want to continue diving and use the equipment. His one-on-one training is amazing! He takes the time to make sure you really understand the course material and practice it efficiently. For someone that has thousands of logged dives throughout their 35+ year history of diving, Keith knows his stuff. You'll also never have to worry about losing him in the water. Just look for the pink! The entire staff here at Macs just makes you feel so welcome and part of their family! You just can't find this anywhere else. Not to this level. Look no further than Macs for all your underwater needs, training, or even swimming lessons. The indoor pool is at the perfect temperature to keep you in the water and loving it! Don't even think twice before deciding to come here! You'll be glad you did!

My Son just finished his Open Water Certification today with Kevin Campbell, he certified my wife…read moreand I. The Mac's Scuba family is one of a kind. They are truly family. Kevin is a great instructor. I highly recommend stopping in or calling if you have any questions if you are searching for new gear, service for your current gear, looking to become certified or wanting to expand you scuba knowledge by taking a specialty course. Kevin and the staff is always ready to get you set up for your next adventure. Thank you Kevin. Jr now has memories that will last a lifetime.

This place is my "Go To" whenever I need to buy a gun or fire live ammo on their indoor range…read more I was there buying my third 1873 Colt clone chambered in 45 LC because I needed one with a specific barrel length which they had in stock. I found the gun department staffed with EXPERIENCED and attentive employees who participate in shooting activities like I enjoy and were able to offer a discount that made a good deal even better. I feel that if you exhibit the safety habits that make everyone on both sides of the counter feel comfortable and show employees that you would not be a danger to yourself or others you will find employees who are happy to serve and even train you depending on your experience level. Don't expect the same happy response from that employee if you show disrespect for gun safety or have nefarious ownership reasons because those employees protect my rights to legal ownership and the stores best interests which I rely on and keeps me coming back when ever the need dictates.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

We wanted to do our certification during the Coronavirus pandemic but schools and pools were…read moreclosed. We found Jonesing to Scuba online and were thrilled with the experience. Before we even started, Mark helped us choose the gear we needed. Mark provided us with the learning materials and came to our house to teach at home and in our pool on a Saturday. We felt confident in the education provided. The following signing in, rentals and even Gatorade-really great service! We felt safe and had fun. The next weekend we did our education and test over a video call Friday night, another at home pool session on Saturday and a trip to Devil's Den Sunday. Mark was efficient, professional, helpful and fun! He told us he's available for any questions in the future too. I can't recommend Jonesing to Scuba enough!

Mark is an excellent instructor and very outgoing. Getting my license was easier than I expected…read more I would highly recommend Jonesing to scuba for families.

I stopped in this store while on vacation for a new mask and snorkel. They have a good selection of…read moremasks available and were very helpful with their recommendations. I ended up getting a basic Cressi mask for a good price. Teresa is who helped us out and she was delightful. She found out my son likes to make jewelry from the rocks he finds. She pulled out a large bag of shark teeth that she collected while diving recently and let my son and daughter pick out a slew of teeth. Such a simple act of kindness shown to people vacationing floored me. The kids felt like they won the lottery! Thank you Jim's Dive Shop!

Damn good spot. Not only do they show you what you're looking for, but they also give you advice on…read morethe tools that you NEED rather than what you WANT. They offer great inexpensive items that with proper care and treatment, your equipment can last for a very long time and never fail you on your dives.

What a find! I had to drive around a bit to find a store that was actually a dive shop and not dive…read moreservices. The couple that ran the store are just as nice as can be. They are not only knowledgeable about what they are selling but they talked me out of buying at least two speciality items from them as they said I should just pick up equally useful (and cheaper) tools from a hardware store. I bought a pair of goggles and a dive belt. They threw in a few extras and wished me a very happy day. With small places like this you trade in-store selection for service, I'm a service kinda guy. The only reason this review isn't 5 stars is that the store is not very tidy and actually confusing. I walked into the store not knowing if I had the right place, and that includes some obvious markers such as fins on the wall and regulators casually sitting in the corner. This could be a turn off and a loss of some pretty serious business. Otherwise, I left happy and rejuvenated at the awesome interaction. Thanks so much guys!

Instructor has no patience, yells at his students and training skills are poor. Shop is messy and…read moreunorganized.