We recently had our water heater pilot light go out on our water heater. Jorden came out to…read moreservice the water heater. He was very professional and polite. Jorden stayed and made sure the pilot light stayed on before he left.

this place is a joke. i only needed my pilot relit. they said that my water heater was over 10…read moreyears old so they could not do anything. all they wanted to do was sell me a new one for more than $3000.

We are forever grateful to Bobby and his crew. First to respond to our request, quoted a fair…read moreprice, no upcharge or unexpected fees. Nick and Will arrived on time, very polite, respectful of our home. They got to work and fixed our leak! We have found our forever plumbing service contractor "A Pain in the Drain" Thank you Bobby we appreciate you

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Needed to have my faucet and garbage disposal replaced. Mr. Singh was quick to respond and…read morecompleted the job right away. I am pleased with repairs and price was very competitive. I would use again and recommend to others.

Quick expert service. Highly recommend. Mr. Singh responds immediately and is pleasant to work…read morewith.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Devin was awesome and super responsive. No pressure, very informative, honest and quick. They…read moreinstalled water heater and about 4 months later there was an issue with a faulty part(not their fault). I called in the morning and they arrived first thing. Great work.

I love these guys. The drain cleaners are kind and work hard. They get paid a percentage of what…read morethe hourly rate is. If they cant clear the drain, or if they have to have someone else clear the drain. They dont get paid. Twice now Ive had them come out to clear the main line. Twice now Ive had two different young plumbers come by to clear it. BOTH, were very nice, and ready and willing to work hard to clear the line. This time " Will" came out and was here on time. He went right to work.WE talked as he tried to clear the line. I told him he would probably need a bladder bag. Thats what cleared the line before. He was not authorized to use on. So he called his supervisor. His Supervisor came out and also tried to clear the line. I again mentioned the bladder bag. After about an hour, the supervisor gave in and sent Will on a journey to get a bladder bag. Another 45 minutes later, Will.showed up with the bag. The supervisor ran the line again. WHALAH!!. The line cleared. I WAS execting a huge bill. NOT.!!. I was only chargec for an hours work. NIce. Being on a tight budget and not expecting a blockage in my line. I thought they were more than fair. I will have them back. Love these guys!

My name is Sabrina D. Thrifty Rooter's technicians just left my home after unclogging a blockage…read morethat was causing my kitchen sink, dishwasher, washer machine, and laundry room sink to overflow. The technicians were personable and went out of their way to fix all the concerns I had in my home. I was very happy with their technical service. On the other hand, I had a true problem with their office staff, particularly a woman by the name of Karma I believe (ironic I know). She was rude and demining. She made sure to criticize me if I did not pick up her calls immediately and gave no indication that she appreciated my business. You are on her timetable, so you better pick up, or else. I was picking up my kids from school when I missed her call. When I called back, she and cancelled my service time and sent the technician to another home. I was upset. I had just talked to her that very morning and told her I would be home during my visit window of 2pm to 4pm. When my husband called to see what was going on, another office staff member, Kelly I believe, was very helpful, explained the situation, took notes on our availability, and apologized. AWESOME, exactly how customer service should be. Unfortunately, I did have to deal with Karma one more time which was another negative experience. Because of this one person I would NOT recommend Thrifty Rooters. Customers deserve to be treated with respect and appreciation.

Do not hesitate to call if you need a plumber. I called on a Saturday for an emergency and Corky…read morecame that day. My issue could have been a disastrous sewage backup but Corky was able to diagnose the problem and crisis averted. He also did additional work so that I would not have another backup. His pricing is fair and reasonable. Robin, Davis, CA

Promt service and good value Corky and his crew are great…read moreto work with I highly recommend them

There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic…read moremode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter.

Quick & professional. Fixed our sink that has been clogged for a while. We're finally able to do…read morelaundry!! Thank you Draintech Will definitely be calling back if needed.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!

Best service ever. They came out to fix a backup with our laundry line and in our bathroom that we…read morewere having. They made a prompt appt and showed up on time and did fast through work. I was very impressed! I would call them again for any service.

We had the big water softener company come out and inspect our house and give us an estimate for a…read morewater softener, as we have a well and hard water. They told us our plumbing configuration was problematic, and they wouldn't be able to separate the house water from the outside water. That meant we would either need to manually bypass the softener when we watered the lawn, or rent the more expensive automated unit. The installation was going to be almost $400 and up to $50 monthly service fee. I had Performance Plumbing Services come out and inspect the property, and he was able to locate the plumbing which would allow for the proper installation of the water softener, in a convenient location. I purchased the water softener I wanted, and it was installed in a professional, timely manner. The entire experience was professional, they are obviously experienced, and the cost was reasonable. I would use them the next time I need plumbing services.