I hired Main in Buffalo, LLC to do a "deep clean" of my house 2 weeks ago. There were many issues…read morewith the cleaning itself, including a toilet untouched, tub not wiped down, soap spots on our shower glass, as well as many things left undusted. I had also stated that I wanted a cleaning every other week and when they left they told me they had 4 days available during the week that would work. They proceeded to not respond for over a week and scheduled all of their availability so that I would have to wait a month between cleanings. Also, accused me of leaving coins around my house to catch them not cleaning things. Very rude accusation. I have 3 kids and don't have time to leave traps around my house for cleaners. I would give them zero stars if I could.

I just had this service come in to pre-op end house cleaning my bathrooms and kitchen. They were…read moreefficient, courteous and my house is shiny clean! My kids are amazed at how great our kitchen cabinets look! They were worth every penny & I would definitely recommend them! Two thumbs up!!

Richard Young did an impeccable job cleaning our glass-ceilinged solarium. They even spent time…read morecleaning each pane to make sure it was spotless. I was super impressed with their attention to detail!

I am surprised they have any good reviews. I went to close the blinds etc, and noticed the 2"…read morewindow sill was dirty with dust from the glass cleaning. I was told they don't give them a swipe but maybe it's extra. I said ok but I don't remember seeing that it was extra but it needs to be cleaned since washing the glass created the dust. So do it. Crew called the boss to advise them if this and the boss told them to leave basically saying my demands are too great. Crazy!

I recently gave them a call to quote a couch cleaning in Niagara Falls. They were able to get me a…read morequote over email very rapidly! I learned that it would be $149 to steam clean a couch. I thought the price was right in the middle. I found a company for $79, but they had a minimum to come out and then another company in the Southtowns that wanted more and then charged an additional fee to come out to the Falls. I haven't hired this one yet, but based on talking to them on the phone and the speed at which they delivered the quote, I do think they would do pretty good work for couch/carpet cleaning!

Prompt great service. Very professional and efficient. The duct cleaning had been long overdue.read more

Cleaner carpets are the best! They are incredibly skilled and do an amazing job. They can also do…read morecouches and furniture, which is definitely a plus.

Dennis and his crew are amazing! Don't waste your time with other companies. Thank you again Dennis…read morefor your spectacular service.

The hard to clean tile grout in my kitchen was impossible to clean. I also have several large area…read morerugs that my large dog lays on daily. Dave came in and did an amazing job! I can't stop staring at my floors! Everything smells so clean and looks new again, I love it! I need to do this more often, worth every penny!

Hot water extraction type of deep carpet cleaning made the carpets in my new home smelling clean…read moreand fresh. Dave to the rescue! He came over at 8 am sharp and left the fans blowing to dry the wet carpet before the movers arrived later that same day. I called him the night before on very short notice and he was able to help. I really wanted the carpets cleaned when there was no furniture in place. He's got other jobs for office cleaning I believe. Nice guy, working hard, better to support than the Stanley Steamers out there. I'd call him again in a heartbeat.

Very disappointing cleaning. There are many less expensive options for more thorough cleaning in…read morethis area.

The cleaning crews are always friendly and they do a wonderful job! When they are finished…read moreeverything shines, especially our hardwood floors. Scheduling and all communication has gone smoothly. We have had a positive experience with this company.

Awesome! Came and fixed my issue in one day! Definitely the best price I received after multiple…read moreestimates. I had old siding fixed to stop leaking when it rains. Very happy!

First, my thanks go to fellow Yelpers. I used Yelp to choose my contractor. The many excellent…read morereviews led me to choose Lifetime. Cary (the owner) came in with the first of several estimates. Of the contractors I contacted, he best understood what I wanted. My house had rotting window frames, uneven bad-looking shake shingle siding that was long past the day I should have done something about it. A house down the street had the look I wanted, and Cary quoted me the price. I also asked about replacing my front and side doors. The siding color I wanted was a special order, so I had to wait a couple weeks for it to be made. It was well worth the wait. Lifetime supplied a brand called "Perfection" and it is truly perfect siding. The siding sections lock together in a way that I don't think even a hurricane would loosen them. All the rotted wood was replaced with Azek trim. The result is my 70-year-old run-down house now looks like a new build. The doors that leaked cold air during the winter are gone. I am very satisfied.

We hired Sarah Jane's for a deep cleaning before thanksgiving, since we were hosting. We have never…read morehad cleaners before so wasn't sure what to expect. Pricing was reasonable, cleaning was fantastic! My husband was home when the 2 cleaners got there and they were very friendly. They kept him updated with timing. They brought all their own supplies and got rid of all trash after. Definitely using again!

A couple of days ago, we received a letter in the mail from Sarah Jane's Cleaning. It curtly said,…read more"I wanted to thank you for being our client but I have to end our cleaning relationship. The cleaners are having difficulty with the mess from the cats and I have to take into consideration their health and safety as their employee." My husband and I were shocked. We have employed this service since April 2022 and have received no complaints about our two cats. In fact, the workers were never exposed to the litter boxes as they are in an area far away from where we ask them to clean. Do the cats shed? Is there cat hair? Of course...just as there would be dog hair if we had dogs. I was confused and the content of letter felt as if there was another reason for this abrupt end so I called Sarah Jane and left a message. I received no response. Whenever we had been due for our monthly cleaning, my husband and I straightened everything in the house so there would be few obstacles. In fact, there were some days I cleaned the area where the cat bowls were because sometimes the cats could be a little messy - just like dogs. During the winter, one cleaner got stuck in our driveway. Her attempts to get out resulted in deep gouges in our lawn. Sarah Jane offered to pay for the repairs in the spring but we let it go, as we didn't want to spoil our relationship with the company. Apparently, I should have charged for it as Sarah Jane had no compunction about severing our relationship with no warning. The cleaners did a pretty good job overall but we never got the same team twice so there was some inconsistency with the results. However, we always tipped them. Plus, there were workers who said they couldn't wait to be assigned to our house as it's so unusual and beautiful. I think we deserve a comprehensive response to my phone call. Sarah's silence speaks volumes as to her inability to be courteous to a long-time customer. I warn current and future customers to be wary of Sarah Jane's Cleaning as it appears Sarah will drop you for dubious reasons.