I recently gave them a call to quote a couch cleaning in Niagara Falls. They were able to get me a quote over email very rapidly! I learned that it would be $149 to steam clean a couch. I thought the price was right in the middle. I found a company for $79, but they had a minimum to come out and then another company in the Southtowns that wanted more and then charged an additional fee to come out to the Falls. I haven't hired this one yet, but based on talking to them on the phone and the speed at which they delivered the quote, I do think they would do pretty good work for couch/carpet cleaning! read more

Prompt great service. Very professional and efficient. The duct cleaning had been long overdue.

Came across this company online because of an ad they had a special for 3 rooms for $99. So I called them up, told them what I needed done and the lady told me it would all come up to be $140. Never explained what to expect or what would happened next. Called on a Thrusday morning they were able to come that Saturday. On the day of my cleaning they called and said they were on there way. The guy showed up to look around and see what I needed done and gave me a different price saying I needed the deep cleaning floor my stairs or they won't be that clean so went with it. Ended up paying $350. They did a good job but I think they should have explained more of what to expect and that the price might change depending of what services we have to do. All of this should have been explained when I set up m appointment. read more

Executive Carpet Cleaning - Living area - Carpet Cleaning Near Me - Grand Island, New York

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Recently used them to clean wall to wall rugs and two area rugs, very professional quoting and follow through on the area rugs which had some difficulty with being cleaned, they were old yet in good condition. Will definitely be using them again. read more

I am thrilled with the job these guys did! I called to schedule service based on a deal I saw for 5 rooms (on their website and in Val-Pak). Before they started, Ralph walked through to take a peek and give me a few options. The basic cleaning was exactly the price advertised; I chose to add an extra room and to upgrade to a deeper cleaning in one room, but those add-ons were clearly communicated and agreed upon beforehand. The two cleaners worked efficiently and thoroughly. Upstairs (where I did the basic cleaning), the rooms look and smell fresh and definitely appear to have more life added. In the living room (where I did a deep cleaning), the carpet had previously been stained, dirty, and had a minor dog odor to it. After the shampoo, it looks brand new...the carpet is a whole shade lighter and ALL of the stains were removed. As far as I'm concerned, these guys worked magic and extended the life of my carpet. On top of that, they were friendly, professional, and easy to schedule and work with. 100% recommend. read more

I have had my carpets cleaned many times through the years and this company is by far the best I ever used. Professional friendly service at a great price. I would recommend them to anyone! Thanks for a job well done (again!) read more

Showed up on time. Thoroughly cleaned carpet including tackling difficult stains. I'll use them again.

I could not be happier with the way my carpets look after having them cleaned by Executive Carpet Cleaning. They are fast, friendly, professional and my carpets look brand new! A friend came over the day after I had them cleaned (she had been to my house on several occasions) she took a look at the carpets and asked if we had new carpets installed! I also purchased the spot remover for in between cleanings. That was a good move too. The stuff works great and you get a lifetime supply. I don't need to shop around anymore for someone to do my carpets. I will always use Executive. Thanks! read more

So professional, did a great job, came on time and were extremely nice I recommend Executive carpet cleaning!!!!!!!!!!!!!!!!

I have used these guys for the last 10 years or so, several times per year. Prompt, professional, friendly and willing to go above and beyond to make sure you are satisfied. I've never been anything but fully satisfied with their work. read more

I Never thought I would write a review about a carpet cleaning company, or floor service but here I am, Just blown away... I was nothing but impressed, from the service to the job to the price! Mike was so amazing and so nice to my mother. She cant hear that well and he was so patient with her. I kept peeking around the corner and every time he was being kind, moving her tables nicely while she badgered him. So patient. My mothers carpets have never looked better. She feels better with her home and we feel better knowing there are still good people out there! read more

We just moved into a new house and needed our carpets cleaned. I called on Thursday and was told they could come Friday. I said Saturday was better for me so we set the appointment for them to come between 11-2. Before the techs came the owner came and did a walk through. He gave us what I thought was a reasonable price for 4 rooms, stairs and hallway all cleaned , sanitized and scotch guarded. About a half hour later the techs showed up, moved the furniture and got right to work. Our carpets all look brand new. We're very happy with the results and would recommend. Our family always tries to support local businesses and this is a good one. read more

had my carpet cleaned .after it dried noticed 2 small stains .i called the company back and explained .I was asked what day would I like for someone to come. Ralph came back and took care of the stains and gave me some helpful information. such a nice gentleman thank you ralph and the other gentleman to read more

Theirs place is a rip off buyer beware! What they advertised as a 150 dollar job ended up costing me 483.00. I had two area rugs 8x10 and 6x9 and a wall to wall carpet on my stairs and my bedroom. They told me that I had to scotch guard my already stained area rug (which they didn't even remove the stain) and because they were wool that it would cost more. When my fiancé came home he was upset about what they charged me so he made SEVERAL attempts to call them and they would not respond or they told him someone's will cal you back. I would not recommend this company. I hope people who consider using them will read this and change their mind because I would not want this to happen to anyone. read more

Executive Carpet Cleaning - My receipt - Carpet Cleaning Near Me - Grand Island, New York

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Buyer beware. I was told one price over the phone . And when they came it was totally not what I was told. Really! My carpets were still wet the next day, after I was told they would be dry by five hours. Again really. What a rip off. I will be sure to warn all my friends. read more

Highly recommend these guys. They cleaned a very filthy sofa for us, and the carpet in a room we had just drywalled -- lots of plaster dust and construction mess. They did a really thorough job and even came back, no questions asked, when we noticed a couple spots on the carpet in brighter light. Communication was prompt and professional and price was very reasonable. Will definitely use again. read more

Our microfiber couch had seen better days and was in desperate need of a cleaning. Our dogs sleep on it and there were stains and general wear and tear. Mitch and Josh from Executive Carpet Cleaning were great! Within an hour, our couch looked new. They were very thorough and provided excellent customer service. We would recommend this company to anyone! read more

I just had my carpets cleaned by executive, and they did an incredible job! They did three bedrooms (one filled with red ink and puppy mess) within 20 mins. They also got red wax out of my dining room! They were fast, friendly, and affordable. Couldn't be happier!! read more

We were quoted $129 but after the job was completed, we were told it was $149. The guy who completed the job said that the person who quotes prices makes mistakes like this always but....he would not honor the price we were quoted. We paid the $149 but will never use them again. read more

Met with the owner Ralph, he walked me through my options and was very reasonable when quoting me a price. Explained the importance of having all the correct treatments done to maintain the longevity of our carpets. The price was a little more than the coupon offer, but I have never been happier with the results. I considered carpet cleaning because I have two dogs, pet stains, and high traffic spots. The carpet looks brand-new! I had all 5 rooms done with pre-treatment and scotch guard and gave me a great bargain. I will be using Executive Carpet Cleaners in the future! read more

I've had my carpet cleaned by them a number of times over the years and was always pleased. In the fall they cleaned our grout and tiles. I hesitated because this was an added expense but it was well worth it, they look brand new a year later, go for the sealer. A quality company and quality people. read more

Buyer beware ! I had a coupon for 99.99 and scheduled a cleaning. The 2 techs came in and setup. First thing the one tech writes up a bill that has 2 lines one for 99 and a second for 85. I asked what this was and he said it was for cat odor. I do have cats but I didn't ask for it and told him I didn't want it. The cleaning continued after this and the tech was talking up a scotch guard treatment. I told him no I wasn't interested. The second tech started putting some treatment on during the cleaning. I asked what was that and he said the scotch guard. i said again that I didn't want so that went back to the truck. The head tech finished and said the bill was for 184.00 ! I told him I said I didn't want the cat treatment and he said I did. I signed and paid the bill and was quite mad. I called the head office and the person answering said that this sounded very unusual. From what I read here its not unusual! If I see this come up on my visa bill i will be telling visa its a overcharge. read more

Great service...quick response and fair price. Called and they were here within 3 hrs that same day...impressed. Nice friendly, knowledgable techs went right to work and carpets look fabulous....Highly highly recommend.. and a LOCAL business too. read more

Carpet looks nice and would give them a 4. But because of their lack of communication and being upfront- I would give them a 0. The lady who answered the phone to schedule my cleaning told me the carpet cleaning would cost $95 and did not offer any other information other than to schedule. So I scheduled for them to come out for a regular cleaning figuring it's a standard price. The minute the guys walked in my door, the one guy started spraying on my carpet. The other guy comes to review the paperwork with me. Shows me my bill of $270!!!! The stuff he is spraying is sanitizer for an additional $51 and then the scotch guard is $60 more? Then he assumed I would buy their product for my occasions pet accident. And an additional $40 for a spot clean! Are you kidding me? For a small living room carpet. I've never paid more than $100 for a carpet cleaning including spots and it's been done just as well. I can't imagine how many people they swindled out of $270 for fast moving and fast talking. Very kindly he gave me a break for $159 because I've never used them before and I didn't know the deal. I'm disappointed that I even fell for paying them that much. Never again. I would not recommend them unless you have a clear understanding of what you are getting charged for. I'm sure their are more upfront carpet cleaners out there who are willing to explain the service before they give you a gigantic bill!!! Who in the world pays $270 for one carpet to be cleaned?!?!?! read more