John and All-Ways carpet cleaning was recommended to me through a colleague and I am so glad they…read morewere. John responded immediately to my inquiry and came to my home to give me a free estimate the same day. The team took on quite the job cleaning my basement after it was flooded and they left it shining! Honest, professional and quality work. I am grateful!

Service was quick and wonderful. Both men were very engaging and professional. 5 star service, I…read moredefinitely recommend.

Today we had Chem Dry of Buffalo come to our home to clean all our carpets and the stairs…read more The representatives called prior to arrival, introduced themselves and did nothing short of an AMAZING JOB! Very soft spoken gentlemen, Ben & Zach, polite, friendly and before leaving asked if everything was done to our expectations and it certainly exceeded them.

I wanted to share some feedback regarding my recent experience with Chem Dry for upholstery and…read morecarpet cleaning. Having heard wonderful things about the service and with a recommendation from a friend I had high expectations. Joe arrived right on time, which I appreciated, and he was friendly and took care to review everything with me, especially since the charges were quite high. For this appointment, I had a couch, loveseat (both with loose back cushions), two chairs, an ottoman, and an area rug cleaned. Joe spent about an hour and a half on the actual cleaning process, though he was here for a total of two hours. At the end of the visit, he explained that some stains, particularly those caused by my elder mom, wouldn't budge, and that the couches were heavily soiled, but he did his best. Yes, I have two dogs, the couches are dirty hence the cleaning service. In addition too coffee stains on the one chair, that the advertise to be able to take care of. After everything dried, I was unfortunately disappointed with the results, especially given the cost, $700 plus. Just to see if there was any improvement possible, I used my own little green machine with carpet cleaner. In less than 15 minutes, it collected a bucket full of filthy water, indicating that there was still a lot of dirt left behind. I understand that not all stains can be removed, but I do believe that dirt should come out during cleaning. I also attempted to clean the stained chairs myself and was able to make some progress. Because of this, I requested my area rug back, as I am unsure about their cleaning process and feel it did not meet my expectations of clean. See pictures showing the dirty water from my green machine along with a comparison of the cushions after both cleanings. I wanted to bring this to your attention and hope you won't make the same mistake and waste your money and time.

On time, clean, very pleasant guys who know their stuff. Did exactly what we hired them to do and…read morecould not be happier with the results. Would definitely use again and recommend to anyone. We had our area rug, sofa, and ottoman cleaned.

I booked an appointment to have the commercial tile in our kitchen and large pantry cleaned. I made…read moreit very clear when making the appointment that it was not residential tile, but commercial, and there was no grout. It needed to be waxed not sealed. She said she had to charge me the same price as tile w/grout and sealing, which was fine, but I told her to make sure they brought the right equipment. The floors have to be stripped with a machine. The day they were coming it took us over an hour to move all the furniture out of the large area. We had to take the legs off the super heavy island to get it out the door. They came unprepared for the job saying their answering service screwed up. They wanted to reschedule and the next opening wasn't until the following week. There was no effort to fit us in earlier than was convenient for them.

A little backstory is needed for this review , the 14 year old carpet in our home had not been…read moreprofessionally cleaned in 3 years. In those 3 years our family had adopted a senior dog who was in dire need of a home. Uno was a good boy but, towards the end of his 13 years, he had more and more "accidents" in every different spot imaginable. Ugh. We did our best with all sorts of diy formulas and carpet cleaners/gadgets. When our beloved Uno crossed the rainbow bridge, bless his scruffy little soul, we knew that time had come for a professional carpet cleaning. We didn't expect any miracles, but when I walked in from work, my jaw dropped. The carpets looked/smelled amazing. The stains were gone. Everything was so fresh and clean. On top of that, Darren and crew, made everything so easy. I would give them a 10 star review if I could. JMC

From the owner: Our business specializes in restoring and maintaining all of your home and office textiles. From…read morewall to wall carpet and oriental rugs to commercial carpet and hard surface cleaning. We are family owned and operated since 1993.