I took adult tap for a couple of years at Royal MacKinnon. The tap teacher, Dani, is amazing, fun, and super knowledgeable. However, the studio owner and office operations are an absolute mess.
There is barely any communication from the office, class times are often not updated or accurate on the website, holiday closures are not clearly communicated (or communicated at all before the closure), and the end of year show and costume process are equally disorganized. Having been to more than 5 other dance studios throughout my life in different states and worked for years as an office assistant at a very large studio, it's clear to me that the logistics here are the worst of anywhere I've attended. There is no flexibility to change class times year to year - a huge frustration especially for adult classes, as we got stuck on Sunday mornings with no alternative option in the evening, because the owner refuses to move any kid class times. If your main teacher is out, good luck getting a substitute - as adults we were often left to ourselves if the teacher was out, which was often.
After one summer break, I started getting auto-billed for monthly classes without having attending any classes, signed any agreement for them to continue using my credit card information, or communicated with me at all. It was resolved after I complained, but that it happened at all is extremely concerning. The studio is small and "cozy," but lots of mismatched decor. The classes are affordable, but I've found another studio in Loveland to offer similar quality classes with incredible organization and communication. read more