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    Mackenzie M. Sward, M.D

    5.0 (1 review)
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    Services - Mackenzie M. Sward, M.D

    Eye surgery

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    Eye Care Specialists

    Eye Care Specialists

    3.2(5 reviews)
    1.7 miWestown, Downtown

    I switched here for eye care recently due to certain medications. The receptionist is always so…read morekind and they answer the phone quickly. Doctors are caring and reassuring, they explain things thoroughly!

    I see a Dr. Paskowitz here on an ophthalmology referral from my optometrist and thanks to his…read moreexpertise so far, I still can see Dr. Paskowitz. Even with a referral I vet health care professionals more carefully than American Presidential candidates investigate vice presidential candidates and Paskowitz definitely passes muster. I also like his chairside manner, he has no problem talking to me with respect and at my intellectual level. But they don't dole out doctorates (at real universities at any rate) easily so almost all ophthalmologists are qualified, it's the staffs they employ that make the real difference. I'm being treated and watched for the very earliest stage of glaucoma, so I want to remind everyone that yearly eye exams are very important. There's a number of serious conditions the annual eye check up can catch that can be prevented or significantly forestalled with early detection. The few remaining optometrists in private practice (see Kind Optical for example) on average will do a more personable and careful job than the big chains, but any yearly exam is better than none. I actually went to another eye surgeon for the laser treatment to relieve my high interocular pressure, but some of the staff he has working for him are just too disrespectful for my taste. One actually scolded me for answering my phone "claiming" to be "Dr." de Silva and further chastised me for not answering my phone previously. It was one of those offices that address all patients, regardless of age or title, as if we are all children being taken to see the principal. The staff here is much better, especially once you get past scheduling the initial office visit. There are a few locations, and the first phone call goes to some central phone bank, the downtown location is where I go and once I got the phone number for this location (which isn't actually easy to find) scheduling got a lot easier. I hope they maintain at least some of their COVID19 policies because I really like not being close to other patients while waiting. It took me years to figure this out, but bring your own sunglasses or blue blocking glasses so you don't have to walk out with their flimsy single use ones after pupil dilation.

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    Eye Care Specialists  - The waiting room is much better today.

    The waiting room is much better today.

    Eye Care Specialists  - I double checked everyone's educational and publication history before coming in. This all checks out.

    I double checked everyone's educational and publication history before coming in. This all checks out.

    Eye Care Specialists

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    Madison Medical

    Madison Medical

    3.1(7 reviews)
    1.1 miEast Town, Downtown

    I've been seeing Dr. Oosterbaan for a few years and after my last visit I'll never return. Over the…read morelast two years, my weight gain has been a huge pain point for me. Last year, when Dr. Oosterbaan brought it up during my annual appt, she was fairly understanding and made some good recommendations. Fast forward to this year and my weight came up again and she basically encouraged me to develop an eating disorder if I wanted to lose weight... She suggested I skip breakfast, eat three hard boiled eggs for lunch, and have plain grilled chicken on top of a bed of plain lettuce for dinner. And if I wanted a snack at all during the day to have a cheese stick. She also said that peanut butter and nuts are too caloric, and that I should never eat those. And forget about carbs! She said pasta and bread are a huge no no (even in moderation) and that she never eats carbs. What was I supposed to say? Congratulations on depriving yourself of tasty foods? She was also super abrasive and rude when she said she wouldn't write me a prescription for Ozempic (which, I never asked for one and wasn't planning on asking for it!) She brought it up on her own. I've never left an appointment feeling so horrible about myself, but there's a first time for everything and thanks to Dr. Oosterbaan, that's exactly how I felt. If this is how she treats someone who isn't considered "overweight", I'm scared to imagine how she treats someone who is. Two and a half weeks later and I'm still disgusted by this conversation. I'll find someone else who treats their patients with respect and understanding, which you won't get with her.

    Dr James Volderbing, my PCP has been excellent over the 35 years, always suggesting a specialist…read moreshould the issue be out of his realm. He is very smart and a good listener. Dr Drobny, endocrine specialist has been excellent as well and Dr Chad Stepke, gastro specialist excellent for colonascopies and reflux. His PA, Kalyn also great..

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    Madison Medical
    Madison Medical
    Madison Medical

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    Mackenzie M. Sward, M.D - opthamalogists - Updated May 2026

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