I'm traveling to Thailand for pleasure with semi-late planning. I was nervous about where to go for…read morevaccinations and Passport Health appeared in Google searches. I was turned off when I saw that they don't submit to insurance as I'm a teacher with a low salary, but I'm so glad I didn't cancel my appointment. First, this isn't an impersonal clinic experience. There is a full consultation with honest travel tips to stay healthy and a full explanation of options, side effects, etc. I thought I had to do research before I went, but their thorough but simple online portal that you create before your appointment made Laura incredibly knowledgeable about my travel and able to anticipate my questions/ concerns. The packet of information with travel tips as well as the low down on each vaccine was helpful for future reference too. Second, they (Laura) are truly looking out for you as a traveler. She made recommendations based on future travel and not just this one trip, which will save me time and money in the end. I didn't feel as though she was trying to get me to spend more money, but simply thinking of what is needed for my health/comfort and that's it. If you are at all nervous or new to vaccinations or unsure of what to get, it is 100% worth paying the extra money and gambling if your insurance will take anything later to go to Passport Health. They (Laura especially) will put you at ease and save you a lot of Googling

Super easy to sign up on line. I'm a repeat customer. Great staff. Very informative. Always updated…read morewith most current CDC recommendations. Makes traveling easier and better peace of mine.

Beautiful place, fabulous views, tremendous staff. I've been here 3 times in the last 4 months -…read moretwice as an inpatient, once outpatient. I have to take a moment and give full credit to my surgeon Dr. Joseph Regan and his assistant Sue Dugan for the excellent, proactive care I received. My health situation was life-threatening and they could not possibly have been stronger advocates for me. When a test was complete Dr. Regan had me wait in his clinic while he reviewed the results and determined next steps. He and Sue always accommodated me in his office very responsively. My surgery was very involved and complicated. It took almost 3 times the scheduled length of time to complete. Recovery was brutal, hospitalized 5 days taking nothing by mouth and pain meds administered by injection. I was not a patient person in this situation and for the most part staff who cared for me were extremely compassionate. At an earlier visit, I found the discharge process to be extremely slow, and under Dr. Regan's care this was not the case. It was much more pleasant. I had to return to CSM a few times in the following weeks because I suffered setbacks. Again, staff were very responsive to my concerns and helped me successfully manage them. I am grateful to Dr. Regan, Sue Dugan and the rest of the staff at Columbia St. Mary's Hospital. They saved my life!

They literally saved my life and showed an amazing amount of care and compassion. There were a few…read morehiccups toward the end of my stay but I was there for two full weeks. I don't recommend long stays but if you have to, this is a nice place. Shout outs to Noey, Andrea, Cat, Petey, Diego, Dr Ahmed, Dr. O, Dr La Franc, Yvonne, Ashley, Rachel, Patrick, and Eden.

Condescending, awkward, lacks kindness. What can I say, I have high expectations for my physician,…read moreso when I feel humiliated its unacceptable. This doctor unfortunately did not even come close to meeting expectations. She lacked self confidence and over enunciated every word like she was speaking to a child. I will not return. Where are the competent physicians? Very disappointed!

Dr. Gracz is an awesome Polish lady who also happens to be my Primary Care Physician. I've been…read moregoing here a couple of years now and she's probably the best doctor I've ever had. My wife and in-laws love her no-nonsense style and referred me to her after using her for years. Normally I would feel uncomfortable with a female doctor, but it's something about that Old World charm when you turn your head and cough that let's you know it's all business. Everything is over and done with quick so you're not left waiting. Doctor appointments seem to be quicker here than any other doctor, and that's good when you're nervous about all the people around you coughing out the Black Plague. A couple years back I had a problem with waking up with sinus pressure and I thought I was allergies, but I would take allergy medicine and it would barely help. Now I'm barely ever sick, so I was clueless and asked her if she knew anything I can do. She prescribed me this nasal spray, I only use it about twice a month but I wake up with the sinus pressure a lot less now. She's a miracle worker!

Reviewing a doctor is so personal, but Dr. Brand really gets it. I started seeing him a few years…read moreago on a recommendation from my sister (who's a nurse & also has hypochondriac tendencies) and I'm extremely grateful. I have a little bit of "doctor phobia" and both the staff & the doctor are super kind & understanding. I rarely have to wait past my appointment time and am often seen a few minutes early. Exams have been comprehensive and Dr. Brand is thorough in explaining things & answering questions. What really sets him apart, IMO, is the personal touch. The day after my appointments, I get a call from him to personally review my results. Just last week, I had my first mammogram (yay for turning 40...) and I had a call with the results just THREE hours later. Does your doctor do this? If the answer is "no" you might want to ask, "why not?"

Kellen life update:…read more I never post on here but you all need to hear this! I have never in my life had a positive experience in a medical setting (doctors,hospitals, surgery's) I walked down the stairs after having the coronavirus and I was completely exhausted and out of breath. (Not normal I've never experienced asthma like symptoms) so I went to urgent care to get looked at. Turns out I have pneumonia in my right lung and some blockage in my lungs (from covid weakening my lungs and immune system). So mentally and physically I have been drained the last few weeks. But the people at Aurora Urgent Care today you are all going to heaven!!! From the ladies at the front desk being so patient and polite to me! Then nurse understanding I was nervous so giving me distracted questions before taking my blood pressure, the X-ray tech talking to me about Norwegian heritage and lefse and the doctor telling me I had pneumonia. I've never been so happy to be given bad news! In today's world people are trash. But EVERY SINGLE person at Aurora today was absolute gem. I might fake illnesses in the future to come back. 5/5 would recommend these people are worth reviewing!

This is solely about Aurora's prescription management…read more I transferred insurance which required a change in my pharmacy coverage. It took approximately three in-person visits and four phone calls to Aurora for them FINALLY to get it right. That's in addition to several calls to the pharmacy itself (non-Aurora), who told me no, Aurora had to handle this. Come ON: people change insurance all the time. It should NOT have taken THREE MONTHS and all that work to make a simple change.

Mop haired, toe-headed, rude, nasty, front receptionist (who's easily the worst of of the lack)…read moreaside, the staff here are a joke. The support staff here are slow, ignorant, incompetent, inconsiderate, dismissive, and callous. I had the best primary care doctor I have ever had and I am sorry to have to leave him behind because of how terrible the support staff and services are. It has reached the level of being untenable. Seriously, stay away. It is the worst.

The doctors are great, but the receptionists are terrible. They will insult you (with smiles on…read moretheir faces) and give you a hard time about scheduling, sometimes they won't even get off the phone to service you. So if you come here, expect the customer service quality of a teen-run McDonald's or an overcrowded Wal-Mart. Unprofessional and rude, shorewood would benefit from replacing these ladies with just about anyone. A baby would even be an improvement, at least a baby can't make snide remarks and smirk at you from behind the glass. The doctors, however, are friendly, knowledgeable, and reliable. I just wish they had better taste in reception.

Dr. Tucker has been my primary care physician for 9 years. I had gone to him for pains in my back…read morethat I knew weren't muscular, and he ran a battalion of tests (his motto is "I've never been sued for running too many tests") and found what a doctor I'd seen the day before had missed - "the most bacteria he'd ever seen" in my kidneys. He is very kind, very thorough and has even offered to call my mom to discuss diagnoses so that I didn't have to do it (I'm in my 30's). :) Hi nurse, Patty, is amazing as well. They both remember things you've mentioned in past visits, and are so friendly. I always feel very comfortable there.

I would trust this doctor with my life. He is kind, thoughtful and professional. I am fortunate to…read morehave him as a doctor. His staff is warm and friendly and professional. You will feel comfortable in this office. You will be able to get answers to your questions and they will always make you fell like your care is important to all of them.