I've lived and worked in this location, for 4 decades. many businesses, have changed hands here…read more I've tried to support them, as I felt invested in the community. in fact, I just moved back, after a few years on the Central Coast.
my buddy is the same. he has brought many people into the fold, to this location. He is the quintessential local you want to keep, a generous, gregarious tipper, who makes your establishment shine, who makes an establishment feel larger, feel welcoming, the place you want to come back to.
on this dark, gray day, it turned black. ownership has changed. He was guilty of proffering a gift card, for the simple crime of a few happy hour beers....
Current ownership, former employees, would not except it. He was distraught. VERY large gift card. A VERY loyal customer. I sat, I watchec, the gentlemanly manner, in which he expressed his dissatisfaction. I have previously had to use California law, in similar situations.
General California Gift Card Rules
No Expiration: Most gift cards sold in California cannot have an expiration date and remain valid until they are redeemed or replaced.
Cash Redemption: If the balance on a gift card is less than $10, California law requires the merchant to redeem it for cash upon request. (Note: This threshold is set to increase to $15 on April 1, 2026).
Liability of Previous Owner: If a new owner is not legally obligated to honor your card, your legal claim is technically against the previous owner who originally took your money.
Next Steps for Consumers
Ask the New Owner: Many new owners will honor old gift cards as a gesture of goodwill to retain local customers and protect the brand's reputation.
Verify the Business Entity: You can check the California Secretary of State's business search to see if the legal entity behind the restaurant name has changed.
Contact the Previous Owner: If the current management refuses the card, you may need to seek a refund from the individual or company that originally sold it to you.
Would you like help looking up the current business registration for a specific restaurant to see if the legal entity has changed?
Big mistake, new owner. This is sport, for me.
We will be back, but you wont be our first choice, anymore. We are pillars of the community.
This will cost you a lot more, than your black and white interpretation, which, I will be looking into you transfer, don't think I it was chapter 7.
I commend you on your bravery, on sticking to your soulless business acumen, and knowledge of what it takes, to provide customer service, rewarding loyalty, in these times of diminishing returns.
I certainly will be back rarely.
Wow. Seriously, that's how you run this business?
Maybe, a business manager, an etiquette course? I did customer relations for a bank, a chain of appliance stores, USPS, just take my fee, out of the gift card.
Update
Asset vs. Stock Sale: If it is an "asset purchase" (buying equipment/name, not the corporate entity), the buyer typically inherits no liabilities unless agreed upon.
Gift Cards: The new owner is not legally required to honor old gift cards unless they agreed to, or they are deemed a "continuation" of the old business, according to a discussion on Facebook.
Successor Liability: California courts might impose liability if the new company is just a sham to avoid debt.
Best Practice: The buyer should request a list of outstanding gift cards and demand the seller transfer cash to cover them to prevent loss of goodwill.
If a new owner refuses to honor a gift card, consumers can complain to the California Department of Consumer Affairs.
Sir, did you practice best practice? I'll let you know what the Department says