Dr. Kari is compassionate and provided comfort to my wife and I that we were making the right…read moredecision with our 14.5yr old Labrador. She clearly cares about animals and provided us with a few moments of private time with our (dog) daughter. I was hesitant to use a non-traditional service like this, but we are so glad that we did. It was peaceful and pain-free.

Thank you Dr. Caroline at Lap of Love for your compassion and professionalism helping our almost 15…read moreyear old Kentucky southern belle dog Rosie cross the Rainbow Bridge on her favorite ottoman while my daughter and I gently stroked her fur, whispered "You are such a good girl" and snuggled our faces and body near her. Rosie was our first female dog and second family dog. Our first dog Napa was put to sleep and crossed the Rainbow Bridge at the Veterinary office on Christmas Eve. He collapsed at home that morning. I brought him to the vet to find he was ridden with cancer. We were told the chances of him surviving the needed blood transfusion were low due to his quality of life including his age and cancer diagnosis. I called my husband who arrived with our three young daughters, all of them crying hysterically as they entered the veterinarian office to say goodbye to the dog that was with them all when they were born and brought them unconditional love, loyalty, laughter and joy for 11 years. On Thanksgiving morning Rosie's distress was evident making it so difficult for us to enjoy the holiday worrying about her. The following morning, she was much worse, so I brought her to the vet. The radiographs showed her lungs were filled with cancer and fluid. Rosie was suffering and it was time to relieve her pain. The vet knew we had little time left with Rosie. We were given the option to bring her home to say our goodbyes or have her put to sleep at the moment. I brought her home to spend the weekend with her (Friday-Sunday) and made an appointment with Lap of Love to come to our house on Sunday. I had several home euthananasia referrals from the veterinarian, yet there was little availability during Thanksgiving weekend. Lap of Love, Merrimack Valley, NH was highly recommended and had available vets and appointments available each day. She was home with us Friday afternoon. I made an appointment for Sunday to enjoy our last weekend spoiling and loving her. Yet, unfortunately, Rosie's respiratory rate was triple and her struggle was unbearable. Desperate, I called back that afternoon (Friday, same day as vet appointment) and asked Lap of Love if they had appointments the following morning. Yes, they had availability in the morning and afternoon. Out of compassion, we chose the morning, unable to watch her suffer any longer. Dr. Caroline, Lap of Love, veterinarian was full of compassion and professionalism with our beloved Rosie and our family. She explained what would happen and referred to the euthanasia medicine as "angel juice" which was compassionate and comforting for our aching hearts. The quality of care began from the moment we called Lap of Love and talked to the phone administrative assistants. I called several times and each person was full of compassion as I struggled to speak, while I was crying. Prior to Dr. Caroline's arrival, moments after making the appointment, Lap of Love emailed us grieving resources including a pet grieving support group, and literature explaining how Rosie and our other dogs will experience her loss. They also told me I could call them if I needed to talk to someone who could help us with the anxiety, sadness, and devastating feelings associated with losing our beautiful Rosie, who was part of our family. Rosie was given a sedating medicine and Dr. Caroline told us to take as much time as we needed before she would receive the "angel juice". When we were ready, she gently gave her the juice, and we comforted Rosie as she quietly crossed the Rainbow Bridge. Dr. Caroline then went to her car to give us time to grieve. When we were ready she told us to let her know. We helped bring in the stretcher, and gently slid Rosie onto it. Dr. Caroline placed a beautiful blanket on Rosie and gently strapped her to the stretcher. We helped put her in Dr.Caroline's car. The stretcher had wheels ensuring it was a gentle and loving experience. I am grateful that we were able to have Rosie cross the Rainbow Bridge in the comfort of her home surrounded by her loving human and dog family. She was such a happy, energetic, silly, devoted, loyal and gentle soul who brought so much love and joy to our life. Rosie is now an angel with our dog Napa and all of the beloved pets that we have loved throughout our lives. I thought it would be difficult watching her pass at home, yet the experience of at home euthanasia provided Rosie peace and comfort unlike going to the veterinarian office which is often stressful for dogs. It's only been a few weeks, and I miss her terribly. Yet, it brings me comfort knowing we gave Rosie the best option for a peaceful passing in the comfort of her dog family and humans at home. Lastly, my memory of the experience is peaceful and not traumatic knowing it was compassionate for all of us saying goodbye to our "Queen" in the comfort of home.

I cannot recall the last time I felt an investment was so worth my money and time. Dr. Hill is such…read morean amazingly empathetic, understanding, kind veterinarian who is making life for us and our 15-year-old 75 lb lab/pit baby so much more enjoyable -- both physically and cognitively. Without going into too much detail, our girl had seemingly overnight developed intense dementia, extreme separation anxiety, and her arthritis had become worse. We were searching for at home euthanasia specialists in case we needed to help her get the help she may have needed, but we also weren't sure it was time. Finding Haven and Dr. Hill on Google is the best thing that's happened to us in a WHILE! One call to her and she explained that while she offers that service, she also specializes in senior dog care and can do a normal assessment or even develop a full hospice/palliative care program for her if we saw fit. She listened to our specific situation, repeated it back to us in her own words to help illustrate that she truly understood what we needed her help with and that she thought she'd be able to help, and my husband and I could finally sleep again. And now, thanks to Dr. Hill's recommendations, Chloe is sleeping through the night again too! I'm sure there will be hiccups along the way but after one session with her, we've learned cognitive training tools, a new people-food diet to help her, and the trick of putting yoga mats down for helping her not slide on our floors! Chloe is already doing better. Thank you, Kelly! I cannot share enough good things about your business for anyone having a senior dog!!

Would not recommend Dr. Hill at all, she is rude and condescending. We had the pleasure of using…read moreone of the other vets and she was wonderful. Unfortunately we had issues in receiving our loved one back and after talking with Dr. Hill in the issues we had, she was very rude and condescending with unfortunately has a negative effect on her as she is the owner. We spent a lot of money having our beloved pet using the aquamation process and what we received back was not at all promised. Dr. Hill is connected with Tranquil waters and I don't recommend them at all as they made promises to us which were not received. If I were you I would totally find another company.

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

We had our 16 year old girl who could not walk anymore. She progressed to the stage of starting to…read morehave a hard time walking, to not walking at all within weeks. I always said she would go quick. I made the hard call and within a few days they were out in our yard. They made the experience as peaceful as possible, and when I am losing my mind I just lost my girl, they had the greatest compassion and were there for the whole process. Having never had met or even used their services, they acted as if we had been with them for years. I cant thank them enough.

Best and most friendly staff ever! I felt at home the minute I walked in with my puppy. The nurse…read moreat the desk was a wealth of information and took the time to help me make sure I had everything I needed.

BEST VET IN WORLD! I have been going to village vet ever…read moresince I moved to York Maine back in 2014. I own a German Shepherd and is a very hyper active anxious dog. As we all know going to the vet is very stressful for animals however York Village vet is the best place to go. Place makes it easy on the animals and easy on you. I technically live in Boston now and travel an hour and a half just to come to this place. I have never experienced a problem and they always give me the best treatment for my dog, also at a very very reasonable price. I've never experienced an overcharged and I've never experience a bad situation. I will always be loyal to this vet because of their passion, care, and going beyond the average to take care of my pup. Special thank you to Dr. Matthews, and Dr. Josh. Amazing doctors, always leading with a happy healthy dog at the end of the day. Thank you so much for all your work.

Dr. Davis' annual exam of an 8 year old cat didn't include the baseline profiling: CBC, chemistry…read moreprofile, thyroid functioning, and urinalysis. I have never taken a cat for a annual exam that didn't include blood work and urinalysis. I brought a urine and fecal sample. They tested the fecal but not the urine. Apparently the Dover Cat Doctor has super powers that allow her to skip lab tests. Avoid this place.

Walked in to front desk to get a cost estimate for a procedure. Clinic refuses to provide cost…read moreestimate for services. Told to make an appointment and I would be told cost at that time. I said that doesn't allow for cost comparison. I was told that is correct. With that, taking my cat and my business elsewhere.

Great care for my cat! The staff are welcoming and the healthcare for pets is wonderful. Thank you!read more

I brought my two elderly dogs here when we moved to Gilford, and the experience really was not…read moregreat. We waited for a good amount of time, even though we had an appointment. They left us waiting for such a while that I ended up needing to pee, but they would not let me use the bathroom. They said it was for staff only. So, that was super uncomfortable. The receptionist was also pretty rude, but it was the end of the day, so maybe she was just tired. Once we got a chance to see the vet, the exams for both of our dogs were cursory at best. No discussion about what their activity levels are, what they eat, their hearing or eyesight, etc. They really just want to check vaccine records and tell you when your dog needs updates on vaccines. My dogs are 12 and 13, so they obviously have more needs than just vaccines. It was a very disappointing visit. I actually requested lab work because that is what I am used to for a geriatric wellness check, but it wasn't actually advised by the vet because the vet could not have cared less. So, all that said, I ended up spending about $900 for both dogs. Two exams, two lab panels, and a rabies vaccine. Kind of high, not outrageous. I would have gladly paid that if I thought the exam was worth anything at all. Ok fast forward to today. My older dog is sick, she's been throwing up. I called to see if they could get her in, as she is a patient of record. Of course not. The receptionist, Kim, said to bring her to the emergency vet, to which I said sure, no problem. But I also wanted to make sure she got into see her regular vet, and the receptionist argued with me and told me no, they would not schedule her until she went to the emergency department. Well, I'm a busy professional, just like most people, and I need time to rearrange my schedule, so that's just ridiculous. Kim also cut me off on almost every single sentence I uttered during the phone call, to the point where I had to say "Please let me finish a sentence." I'm going to find a new vet, obviously, which sucks because this place is right next to where I live.

The Buddies are the best. I have been a client for last 5 plus years. Would recommend 100 percent.read more

Once again just the best!!! Took such wonderful care of our little Boston terrier! Rebecca is so…read moresweet and texts updates with pictures:)

Worst pet store I've ever been to. Horrible service. Michelle got mad at me for not knowing one…read morething about the leopard gecko and then when I told them they aren't supposed to have sand in the terrariums and she told me they have the best vets in the country and shes gonna trust them instead of google and I know for a fact that's bull crap so do not go there

I brought my 3 1/2 Pound chocolate sweet Yorkshire Terrier to get groomed at the Gilford, NH Petco…read more I dropped him off at 2:30 and they told me to pick him up 2 hours later. When I arrived 2 hours later to get him he wasn't ready because "he's not used to being groomed". This small dog has been groomed every 3 weeks since he was born. They said that he was anxious the whole time and 'come pick him up' because he wasn't cooperating. They emphasized that he tried to bite her multiple times. As I emphasized earlier, he is a sweetheart, loves people and other dogs whether they are a small teacup like he is or if its a big Saint Bernard. They told me that it was because he saw me leaving. ?@#$%! What? OF COURSE HE DID! He was shaking when I picked him up with a half haircut. Yes, a choppy uneven haircut and he had a bloody cut on his paw when I picked him up. I'd try to bite someone if they mistreated me too. I do not recommend this place to anyone. Our dogs are our children and don't need to be abused by such unloving, uncaring people. They should not be groomers. I don't recommend the store either. Its dirty. I bought a bunch of squeaky toys there and 3 of them didn't squeak! STAY AWAY. They won't be there much longer!

I love this place. A great store. ..Much better than Petco! One of the owners... Taught me how to…read moretake care of a Betta fish. And their Betta fish live longer... Than the ones you buy from Petco.

I found this pet store last year by chance! So happy I went in! Had a great conversation with…read moreDanny! Extremely knowledgeable, professional, and pleasant to talk to. He helped me get on the right track for my 14 yr old terrier. Based on suggested supplements, my Daisy Mae is showing marked improvement. Thank you, Danny! The other employees were also very friendly and professional. The store has pretty much everything you will need, and if they don't have it on site they will work to get it for you. Feels great to support a local business. No more big pet store chains for me now that I have found Laconia Pet Center! Thanks again, Danny!