What a disappointment! Went there with my daughter Saturday 1/19 to skate. Paid $30 for admission and skate rental. No big deal. We put on our skates, took two strides and realized that our skates were simply not sharp. Made it around the rink once and went back to exchange our skates for a sharper pair. I was given 3 separate pair, none of which were even remotely sharp. I asked if there was a skate sharpener and I was told "yes, but there is no one here that knows how to use it!" I was amazed at how candid the guy was, who by the way, was very nice. Since I have skated for the past 45 years and spent all four years of high school working at an ice rink, I gladly offered to sharpen them myself! The guy politely declined my offer.(As I expected) I then went back to the admission counter to ask for a refund. The clerk behind the register simply stared at me and pointed to the sign that said "no refunds" (Yeah I guess I had been warned.) But I can't get over the fact that a business would not accomodate a request that would lessen there liability. Ice skating is inherently dangerous, I get that! I have the scars and dental work to prove it, but the lack of good guest service that could lessen the chance of injury and lawsuit seems like a no brainer to me. Lesson learned: Bring your own skates! read more