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Mac + Moore

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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2 years ago

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Kristin R.

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LuLu Florist

LuLu Florist

(106 reviews)

$$

We loved working with Lulu Florist! The staff was so kind and easy to work with. I had a small…read morewedding and didn't need much, but they were wonderful about working with my budget and style. Everything turned out so beautiful, and I really appreciated how they even accommodated a last-minute add-on without any stress. Couldn't be happier!

I called this florist at 3:22 PM the day before Mother's Day to place an order for my mother. I…read morespent about five minutes on the phone confirming they could handle a next-day delivery. The gentleman I spoke with was very clear that, because it was a last-minute order, they could only offer a "florist's choice" arrangement--which I was totally fine with. I emphasized that I'd be coordinating my visit with the delivery, and he assured me they'd notify me once the flowers were delivered. On Mother's Day, I showed up--and no flowers. I stayed with my mom for about 3-4 hours, and nothing ever arrived. I was never charged for the order (which was for a $250 florist's choice), but I also never received a call, explanation, or any kind of follow-up. Life got busy, and I didn't reach out afterward to ask what happened. Maybe they were overwhelmed or lost the order, but for a small business, it's surprising to see a $250 order just vanish without any communication. My mom thankfully didn't notice, but it was the first time in years there weren't flowers for her on Mother's Day. Unfortunately, I won't be using this florist again.

Mac + Moore - florists - Updated May 2026

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