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Mac Martial Arts Supplies

4.5 (2 reviews)
Closed • 10:00 am - 7:00 pm

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12 years ago

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13 years ago

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Paragon Sports - Running section one street level

Paragon Sports

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Keith and Paula are amazing! No words, they go above and beyond for the client Thank you so much…read moreto them

We've shopped at Paragon for decades and always had good to great experiences there. The staff is…read morewell-informed, has integrity and the merchandise is of excellent quality. Tonight l had another great experience at Paragon thanks to the sensitivity and good nature of Mike R in the upstairs shoe and boot department. As a rule, my 88-year old husband doesn't like to buy himself new clothes. But after what feels like weeks in this polar vortex, with him stubbornly trudging and slipping through the snow in old rubber rain boots and a cane, l stopped hinting and put my foot down: we were going to buy him some warm, waterproof boots with cleats. Knowing that he might only put up with one outing, I decided to scout Paragon on my own, first. Mike R. advised me he had only one style of boot that fit what l was looking for and not many sizes left. When he came back with a size in the ballpark, l asked if he could hold it for me. Mike was blunt: he couldn't do any 24-hour holds with the stock so low, but he could hold it for two hours. I thanked him, explaining that if l bought these and presented them to my husband as a done deal he would never even try them on. But we'd be back, within the hour. When we arrived on the floor, Mike picked right up on the dynamic: this was not a customer for a hard sell. And so Mike was the soul of discretion. He kept a low profile, talking quietly and only to me and showed up just often enough to be helpful. He was patient, kind and l got the feeling he was enjoying the challenge of selling without ever even connecting with the guy trying on the boots. And Mike's strategy worked! We made the transition from my husband's original reaction to the only boots in his size ("l hate them!") to walking out with four pairs of socks and that same pair of warm, waterproof boots with cleats. I am deeply grateful to and frankly in awe of Mike R, Paragon boots department. Thank you!

Mac Martial Arts Supplies - sportswear - Updated May 2026

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