This is the Ulta closest to where I live so I've been here many times since it opened a few years…read moreago. Even when the lot is busy, I've never had trouble finding nearby parking. I've done both in-store shopping as well as order online/pickup in store + curbside. The checkout process is always a little slow, but I think that's every Ulta or Sephora. There's a 50/50 chance you'll find someone to help you while shopping in-storek, and not every product has a sample. Always check to see if there's a coupon on the website you can use on your purchase--many times, these are offered on the non-prestige brands. This Ulta also has a full-service salon in the back. Note that the salon hours differ from the store hours which is not very clear on the website or on Google maps. On weekdays the salon is not open until 12 pm, which means not even the salon front desk is staffed. On the weekends, it's a bit earlier, I believe 11 am. I took my niece here for a haircut/style/highlights with Bella. She did an amazing job over the four hours we were there. Like most teenagers, my niece became obsessed with things she'd seen on TikTok without any regard for whether that would work on her hair, in particular. Bella was very transparent from the start about expectations and kept us informed of what she was doing every step of the way. She also made great recommendations for toners that could be used at-home to maintain the color. It was also very reasonably priced -- $185 before tip which is a steal considering the amount of time and energy she put into it, plus we'd also added an Olaplex treatment since this was virgin hair. It seems easy enough to book appointments online; I'd gone in person because I wasn't sure what to book for my niece and how long it would take. I'd definitely come back for the salon experience for a closer-by option than my usual. A wash/blowout is $45 which seems comparable to other places like Dry Bar.

This might be an Ulta company culture thing, but this is not the first time customer service failed…read morethe vibe check. As a frequent patron of this location, the head cashier with vitiligo seems have a pattern of telling paying customers "No". During my exchange, the cashier asked if my purchase from yesterday was used while proceeding to open the product. This was quite embarrassing to say the least! Fortunately, I was able to find the products I was searching for, however, they're always run out of the freebies that come with purchases over a certain amount.

If Shay is at work, you can count on her to NOT do her job. ESPECIALLY if she's on the phone…read moregossiping with her friends. In the middle of helping me she walked off, didn't tell me why. Didn't send another Co-worker to help me. I had to ask for help and everyone looked at me crazy because they thought Shay was helping me. Only to walk on the next aisle and Shay is on the phone doing nothing but gossiping. When I asked her what happened she told me "I told someone else to help you" when told no one was aware they needed to help me she then says "well I told them@ and continued her conversation. No apology. Horrible customer service. Ridiculous.

The customer service is awful. I come to this location all the time but I've never notice how…read moreunhelpful the staff is. This visit I came for one thing and I couldn't find it, I walked in circles looking for this one item and I know the two young ladies who were chatting away standing at the register noticed me. I finally found the item on my own with no help from the staff. When I get to the register the young lady didn't speak, she looks like she had an attitude so i said hello she spoke back but she didn't tell me to have a great day at the end of the transaction. Then the security officer at the door didn't have much to say either. I just find it rude for a sale associates not to acknowledge a customer especially when they need help. I will be going to a different beauty supply store for now on.

(1 Star) I chose…read morethis salon after reading positive reviews online and was looking forward to becoming a new customer. Unfortunately, my experience was very disappointing. I arrived early and patiently waited in my car while the technician arrived around 10:00 a.m. Knowing the salon did not open until 10:30 a.m., I continued to wait. At 10:31 a.m., the door was still locked, so I remained patient while the employee finished preparing the salon. When the door was finally unlocked, there was no greeting, welcome, or acknowledgment as a potential customer. As soon as I walked inside, I was abruptly told, "I'm only taking appointments today." While I understand businesses may operate by appointment only, the lack of professionalism and basic customer service was disappointing. A simple greeting, apology for the inconvenience, or explanation of the appointment policy would have made a significant difference. Instead, I felt dismissed and unwelcome. First impressions matter, and unfortunately, this experience reflected poor customer service and a lack of professionalism. Based solely on my experience with the technician present that morning, I would not recommend this salon to others. Customer service is just as important as the services being offered, and in this case, it was completely lacking. Rating: 1 out of 5 stars. I hope management takes customer interactions more seriously in the future, as every potential customer deserves to be treated with courtesy and respect.

I've found a hidden gem! I felt my business patronage mattered while I sat in the chair. So much…read morecare and attention went into my experience. The owner, Sherry and tech, Jasmine were fantastic people with juicy conversations. I had an amazing experience and will be back to support the business. You definitely deserve and need to experience this self care.

The first time the I visited I purchased a nose ring and other items. I spent over $70 in that…read morestore. When I got home the nose ring was not in the bag. I called the store and of course the person (owner) basically said to bad for you not in those words but he didn't try to rectify the situation. Yesterday I went there to purchase some socks specifically. There was an issue with those as they did not have the ones on sale clearly marked. I ended up picking up some other items. I caught a bottle of bonding that rung up more than it said. I had the young lady remove that. I got home and looked at the receipt and found a price discrepancy. A head wrap I purchased rung up $2.49 but the price on the item says $1.99. My advice to anyone seeing this is to take a picture of the tag and pay attention to the price as it is being scanned. If I didn't live over 17 miles from the store. I would've taken it back. Why are these store so trifling!

Aaliyah is SUPER helpful and kind. She has been patient with me for my last two visits! Aaliyah has…read morehelped me find the perfect wigs and always has a positive attitude when I need to change my mind or see more options. SHE DESERVES A RAISE! I highly recommend yall ask for HER assistance if you need help.

I am a newbie to eyelash extensions so when I needed a refill after attempting to contact the…read moretechnician who initially did them remained unanswered I searched the web. After reading all reviews and ratings I finally booked an appointment with Kisha as she was my final choice. Let me tell y'all how glad and happy I am about going to her. Kisha's website and booking service was easy and seamless as well as her organization skills with following up and confirming our appointment (I actually got a response from her not a machine!). Also, Kisha was professional and absolutely exuberant and displayed a wonderful energy and positive experience for me. She made the time go by quickly as we had many interesting conversations, so no awkward silence at all as you're lying there on the bed. Her products are top notch and her knowledge in the process and products she uses are immaculate. I have now found my go-to lash guru so thank you so very much Kisha!

Kisha is the absolute BEST! She's so accommodating and her salon is very clean. She is reasonably…read morepriced and has better quality lashes and glue than the majority of the high end over priced salons in the area. She uses medical grade adhesive, which means absolutely no formaldehyde, and real mink lashes. I've gotten both volume and classic and they've both lasted 3 or more weeks before my next fill in. I 100% recommend Kisha!!!

My son is a severe nail biter, and at the recommendation of his pediatrician, we decided to try…read moreregular manicures with builder gel to help break the habit. We had an excellent experience at BBA! Chase, the evening instructor, was phenomenal. She took the time to model the proper manicure technique using builder gel while guiding the student through each step. It was clear that she genuinely cares about her students' learning and takes pride in making sure every client leaves happy. Her patience, knowledge, and encouragement created a welcoming and professional environment. My son's nails looked amazing when we left, and we're hopeful this will be a great step toward helping him stop biting his nails. Thank you, Chase, and the BBA team, for such a positive experience. We look forward to coming back!

So far I've visited twice and my hair feels amazing. Mrs. B runs a tight but thorough shop and it's…read moreamazing. Each visit lasted no longer than 2 hours. My go to is a wash, braid down and wig installation. All of the students are so sweet and patient. Mrs. B is definitely preparing them to be amazing stylist. Now parking is a nightmare but other than that the vibe is on point.

Service was delivered in fast, friendly manner. My brows were threaded as requested and the end…read moreproduct exceed my expectations. I intend to go back. Thank you.

Visited 8/25/21 I went in to get a thread and tint after driving 45 minutes to this location. I…read morewalked in while the Artist was still working on a Client, while I just stood there no greeting " hello, " how can help you" NOTHING! So I signed in, sat down, and waited. She was beyond rude but when the client stood up her brows were awful. No Thanks, I scratched my name off the list and left. Just go to Shapes Brow Bar right across the street beside Burlington Coat Factory and the GO Army recruitment office. The Customer Service is definitely lacking and will NEVER patronize this location, considering I normally do my own brows and tint. But I wanted to treat myself.

Travis Stone did an amazing job on my hair. The Salon was inviting and friendly. Travis was on time…read moreand very professional.

TOP TIER! Colette is THE BEST! Superb skill and customer service. Easy appointment setting process…read more Truly talented stylist. Went a second time. Love her! She's definitely going to be my regular stylist.