I do feel torn on the rating for this. My daughter loved her dance teacher, but the studio itself has some organizational issues.
When we first registered on the site, I put in my daughter's birthday and the only classes the website offered to me were classes for the wrong age group. I emailed and I was told they would register me for the correct class themselves.
Around a month later when my daughter and I showed up for class, the studio was locked up and the lights were off. The only phone number we had just rang and went to voicemail. We hung around for a few minutes, then finally left. I emailed the studio and didn't receive a response for 3 days. The email I eventually received said that the class teacher was sick and had emailed the class in advance. I didn't get the email, though, because apparently I wasn't actually added to the class. I still had received billing statements prior to this, so I assumed they had actually done what they said they would do.
Communication surrounding the recital was also mixed. I was told details about the recital in February, but then a few months later at the end of a class, our dance teacher said the class would not actually be in the recital, which was news to me and the other parents. I had already told our extended family the recital date. Better communication would help a lot.
My daughter enjoyed the class and learned new things, but I think we'll look elsewhere for the fall. read more