Solid outfit that is professional! Reliable and courteous, nice equipment that can get the job…read moredone.

BEST, cleanest, kindest tow company I have ever experienced- From the dispatchers to the drivers-…read moreTHEY ARE SO KIND and knowledgeable

This is a story of a newby DIY detailer... My RV travel…read moretrailer is one of my favorite toys, but it needed some TLC. Unfortunately, the fiberglass had developed some serious oxidation, especially on the front cap. I tried the ol' wax by elbow grease method, but it wasn't working. After watching several "You Tube" videos on polishing technics, I ventured out into the big box and auto parts store world to find cutting compounds, polishes, pads and a polishing machine. I search high and low everywhere in Central Oregon and to my complete surprise, these types of stores stock almost nothing I needed to get started on my DIY detail adventure. I concluded that all this stuff was available only on line. UNTIL I FOUND DIAMOND IN THE ROUGH DETAILING SUPPLY STORE IN REDMOND OREGON! They have everything you could possibly need for auto, marine and RV detailing. The Diamond team are very knowable and set me up with all the right stuff (remember I am a complete newly). By the way, my RV looks fantastic now!

Owner does a great job. Friendly and professional. My car was full of water spots and all were…read moreremoved. Looks great now.

hands down best service and quality work! Dennis can do everything and anything! Highly recommend!read more

We were forced to tow our vehicle after hitting a deer. These people were friendly, on time, and…read morehad a good joke or two to cheer you up. They also answered any questions as best they could.

Top notch tow company. Came to my rescue when my trailer broke a leaf spring out in the woods! Art…read morewas great and got my rig home. Definitely will keep their number handy in case I ever need a tow in that area again.

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.

My cars look AMAZING. I have two SUVS that he did at our home on one visit. Super professional and…read morejust a really nice guy. Will be using them again in the future. Highly recommend

When moving to Bend Oregon a few months ago, customer services and communication is lacking in so…read moremany ways when dealing with any store, vendor or restaurant. Barrett performance is top notch in customer service and the communication in on point. They took a lot of time and answered all my questions. Would highly recommend them to anyone !

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

What a great shop!! Took my 2014 BMW in to get a few things…read moredone and was very happy with the communication and quality of the work! Jim explained everything they did, he was wonderful at explaining it. I would highly recommend this shop to anyone and everyone!! Thank you Jim and Ryan!! :)