This is the place to go for your wig or hai piece! Rachel will assess your needs during a…read moreconsultation and then you will the option of choosing the item that you feel is best for you! Rachel is very professional and knowledgeable in her field of business All this in a very cozy and cute environment! I'm so happy with my topper JK

Rachel is awesome, and so is her calming, inviting salon. I went in looking for a refresh on some…read moreof my wigs, and because of her expert knowledge as a hairdresser, former wig wearer and wig seller, she knew exactly what would work and not work on the wigs that I brought in. I had one piece that I loved, but it was so tangled and frizzy in the back that it was unwearable. I asked if she could turn it into a cute bob, and that's exactly what she did. I am so thrilled with my "new" wig, and the knowledge that I could probably get another 4-6 months wear out of it. I will definitely return when it comes time to purchase a new wig. She may not have the color you want in stock, but she can order them. Thanks Rachel!

I just wanted and say that Jayna is the absolute best!! I started coming in for just blow outs, but…read morehave returned for extension application. I absolutely LOVE my hair right now!!! I left feeling so confident and happy with Jayna's work! This salon is so cute, and the girls are all so fun and sweet. Can't wait for my next appointment!!! I

I spent over $350 on a balayage here recently with Kait and unfortunately had a really…read moredisappointing experience. I went in wanting to replicate the sun-kissed strawberry blonde with copper undertones that I got here last year. The consultation felt super rushed, but she acted like she totally remembered and had it handled, so I trusted her and didn't think I needed to pull out a reference photo. When she was done, she gave me a sleek blowout that looked great in the salon chair and completely hid the actual color placement. Once I washed it at home and saw it air-dried in normal indoor lighting, it was a totally different story. The color is way darker and redder than my natural base shade, and there's a heavy, solid block of copper right at the top & one side of my head with no blending. Four days later, I messaged her with an inspiration picture to politely figure out a fix. Her response was honestly pretty rude and defensive. She told me she had "0 recollection" of my hair from last year, and instead of offering to brighten it back up to what I actually paid for, she basically said it would cost me another full fee for a brand-new partial color. She did offer a quick root smudge at the sink, but putting a dark gloss over an already muddy, dark base would have just made it look worse. When I reached out to the salon owner to ask for a partial refund so I could go get this fixed somewhere else, she completely washed her hands of it. She said the stylists are just independent contractors and she's basically just their landlord, so the salon takes zero responsibility for their work or client payments. If you are going to charge premium luxury prices, you should provide a proper consultation and some basic professional accountability when a mistake like this happens. I am now stuck with a botched hair color. I definitely won't be back.

If you're looking for a stylist who will give you beautiful hair and an a amazing experience, this…read moreis your person. I've been going to Colleen for color touch-ups, highlights and cuts for 4 years now. She has the fun, colorful personality of an artist which makes every appointment fun. You can see it as she works. She looks at my hair and then the artistry starts. It's her skill, combined with experience and instinct that happens as she gives my hair just what it needs to create the style I wanted. I walk out with healthy, gorgeous hair I absolutely love. If you want someone who combines talent, artistry, and a great vibe, I highly recommend her!

Very Disappointing Customer Service Experience:…read more I initially reached out to Restoration in Santa Rosa after finding the business on Yelp. I scheduled an appointment with the owner, Colleen, for my mother, who was interested in getting a perm and having her gray covered. While I was away on a trip, my mother--who is living with dementia--unexpectedly colored her own hair using boxed color from Walmart, something she has done for many years. When I returned, I realized what had happened and that she had an appointment scheduled that same day. A couple of hours before the appointment, I did what I felt was the responsible thing: I contacted Colleen to be completely transparent about the situation. My mother's biggest concern was not wanting to damage her hair, and I simply wanted to get the professional opinion of the stylist before moving forward with a perm and additional color. Unfortunately, Colleen's response was extremely aggressive and defensive. She immediately spoke to me as though my mother had already missed her appointment and implied that we weren't going to show. I explained that her appointment wasn't until 1:45 and that it was only noon--that was precisely why I was calling ahead of time to discuss the situation. I also explained that my mother has dementia and that I was simply trying to make sure we handled her hair safely and appropriately. Rather than approaching the situation with understanding or professionalism, I felt as though I was being reprimanded and spoken to aggressively. At one point, I had to tell her directly that I did not appreciate being spoken to in that manner. She eventually said, essentially, "Why don't you come in and I'll let you know," but by that point the interaction had completely changed my perception of the business. I no longer felt comfortable entrusting my mother's hair care to someone who responded this way to a reasonable question from a family member trying to advocate for her. As a business owner, the first interaction with a potential client matters. I believe professionalism, patience, and empathy--especially when a client has disclosed that a loved one is struggling with dementia--should be fundamental to good customer service. I ultimately chose not to keep the appointment. I'm honestly grateful I reached out beforehand because it gave me the opportunity to see how the situation would be handled before putting my mother in that environment. It's unfortunate because I genuinely hoped this would be a positive experience for my mom. Instead, Colleen left me extremely disappointed.

I had such a wonderful experience at Haven Salon with Michelle! From the moment I sat in the chair,…read moreI felt genuinely listened to and cared for. She took the time to understand what I wanted, my hair goals, and what would realistically work best for my hair, not just for that day, but moving forward. I especially appreciated how thoughtful she was about creating a plan with me rather than rushing through the appointment. She explained her recommendations, made sure I felt comfortable with everything, and brought my vision to life while still keeping the health of my hair in mind. My hair refresh turned out absolutely beautiful, and I left feeling so confident and refreshed. The entire experience felt personal, intentional, and relaxing. You can tell she truly cares about her clients and takes pride in her work. I'm so happy with my hair and already looking forward to my next appointment. Highly recommend Haven Salon!

I got my lashes done by SILVIE. I ABSOLUTELY LOVEEEEEEE THEM!…read more LADIES, LADIES, LADIES!!! If you're need your lashes done, do yourself a favor and book that appointment with SILVIE! Treat ya self! Don't cheat ya self! Ha! She is the best in the WEST! Annddd that's a Fact! SILVIE is located at HAVEN SALON in Cotati! SUPER CUTEEEE SALON! They have many services to choose from! THIS SALON IS APPOINTMENT ONLY! The salon is super easy to find, and parking is easy too!

I have been going to Dolce Vita for a couple years. I am very picky and finally found someone who…read morelistened and could do what I wanted with my color and cut. While she was recently on maternity leave they put me with someone else. This person didn't do what I wanted at all-but it wasn't that bad. I hemmed and hawed and finally decided to reach out to them. Not only did I feel heard, but they salon owner re did my color and was nothing but lovely and nailed it! I tried to pay for at least the supplies, but she wouldn't take any money. What a classy place and great talent and ownership! Best salon in the North Bay! Thank you Dolce Vita!

I hate to do this. I'm not happy with my haircut. I chopped quite a bit and it was not done…read morecorrectly. Ended up having to go back to fix it and then saw at home it was uneven so cut it myself. Spent $200 bucks. Unfortunately won't be returning

Susan did a great job! She is very knowledgeable, listened to what I wanted and made it happen! The…read moreshop is busy, which is good to see and you know people are happy since they keep coming back!

Susan had big shoes to fill after 23 years with the same stylist. She took her time and came…read morethrough with flying colors. I really appreciated her attention to details and willingness to go the extra mile to get it right. She is awesome!

FYI ladies, this Review is for a Mens haircut…read more So what can I say, I'm a Construction Engineer, a Superintendent, a Project Manager, a Scheduler, an Estimator, etc. and have shown up directly from my jobsites wearing everything from Cartharts, to bright orange vests for "Guys Haircut Night" at Fringe. And at no point has Jenni or the other girls ever looked at me funny or made us guys feel like we're ruining their clean and peaceful sanctuary with our dirty shirts and our "happy that work is over" attitudes. Thinking back, I'm not sure I ever really told Jenni how I wanted my haircut. "Kinda short and easy to groom" were words that I likely used. Boom!....Done! Needless to say, my hair has looked good ever since and I have made a wonderful friend in the process. The other girls aren't too bad either. ;) I couldn't ask for a better place to come for Snips. When someone tells me I should go to xyz barbershop, I feel true sorrow for their ignorance. I try not to lol at them. Charlie's Snips Scale: Jenni @ Fringe Clean Chair Environment = Off [On] Friendly/Peaceful Snipper= Off [On] Free Candy = Off [On] Price Point = Off [On] Easy Parking = Off [On] Fancy new Payment Methods: Off [On] Fringe Smells better than your Jobsite: Off [On] Standing group Appts with your buddy: Off [On] Anti-Guy Attitude like at your typical salon = [Off] On

Jenni is the best cut, color and stylist I have ever had. She has been doing my hair for the last…read more7 years. I had moved to Bakersfield a few years ago. I tried various stylists there but none compare to her and so I would drive from Bakersfield to have her do my hair. I am now back in Northern California and still drive an hour each way to have her do my hair. She is personable and professional. She listens to fully understand what your are looking to do with your hair. She is fast and efficient but never rushed. There is no one better than her!

Karmyn at Mane Hue Salon is the best I've ever had My IBE extension journey over the last year has…read morebeen seamless. Karmyn is an IBE Elite Artist and I always leave her salon feeling care for, confident and sexy. I'm 34 years old and finally have my dream hair!

I've been getting my hair done by Karmyn for about four years now, and I've never looked back!…read morePrior to going to her, I'd jump around from salon to salon--I didn't know what I was missing until she transformed my hair. Karmyn always listens to your hair wishes, but is also honest and transparent about the maintenance involved. She's created a cozy and intimate hair salon experience at Mane Hue--if you need blonding, "bronding", and/or seamless hair extensions, Karmyn is your girl!