UPDATE: UPDATE UPDATE UPDATE :
they called me a few hours after I posted my review and they actually were so apologetic about my experience that they offered to have me come back.
Since I live in Florida I was not able to come back. Because of the they insisted on a full refund.
I truly appreciated them taking the time to give me a call and making things right.
Overall the nails and the eyebrows looked good. The problem was the injury I sustained during the service on my heel.
I appreciated that they cared and I will give it another shot when I am in the area again!
Super pretty place, they have a nice parking lot outside as well.
The equipment is a mix of very pretty and new with some older stuff in the mix. Nonetheless they can get the job done.
Sadly even though the nails turned out very nice there are some things below the surface that made this experience not great.
The most obvious is the overall price. In itself is ok but I could not believe that they charge 16 dollars for eyebrow wax. It is a service that should be much cheaper.... I have found places that charge under 10 dollars for it so almost 20 is ridiculous and I would not have done anything here if I knew. Sadly I just assumed that this place was not price gauging wax service.
Now the pedicure was a gel. The chair was nice and they serve nice soft drinks. The person who did my foot did a great job with the basic pedicure with only one huge detail. He used tha "cheese grater" thing so much that my heel is tender and has cuts that have been bothersome and not to mention leaves me open for infections and huge possible medical expenses if I had a weak immune system, or if I actually get an infection. I am a nurse and work on my foot long hours and have this pain and discomfort from the excessive use of that tool is bothersome and has affected my work.
Past but not least. I hate mentioning this as I am an immigrant myself but I will cause they could have done what I did and he didn't.
I heard about American manicure and I googled it. I kind of liked the photos and asked if he could do it. His English was very limited as he was Asian. That is not the problem in itself. The problem was, because he don't know what American manicure is , or didn't understand my question, he dismissed me. Didn't google it like I did to see what it was, or called someone else in the salon, which was empty I was the only one there at this point. He could have asked another staff if they knew what it was.
Then he asked if I wanted ombré and I could notice in his voice the annoyance, he said ambre or French. So none American I guess. The American looks ombré but I'm not a professional on this area so I'm not sure if the two are the same z so I just sad French. He understood real quick.
So ye overpaid, did not get what I wanted and got an injury. That was my experience. read more