Walked in to make a quick purchase of eyebrow gel. Waiting for five minutes with no one in the…read morelobby. Finally opened the door to the back and yelled for assistance. A tech came up and tried to help. Said the front desk person was on a break. I waited for five more minutes before the tech told me "it was going to be a while" because she couldn't figure out how to check me out. I walked out.

I've been very happy. Granted after I started coming here my girl left and I have someone new but I…read morehave to say both of them have been amazing. It's easy to book online they're always on time with me and I leave very happy. I definitely recommend them for waxing. For the record I do use European waxing center for eyebrow shaping and I've been a client for close to five or six years. Prior to moving here I was having my brows done in South Florida and I was happy there as well so I am finding that the eyebrow service has been pretty consistent from state to state.

Love this place! Got…read moremy first Brazilian here and won't go elsewhere. Have had multiple waxers and all have been incredibly professional and trained. European Wax formula truly leaves me with NO skin reaction. Continue to get Brazilians and eye brows done here. Wax pass is the way to go!

My appointment was a disappointment. Friendly staff, but I had to go to another facility to have…read morethem finish the job. I called to let them know about my dissatisfaction...they said they would have a Manager call me, that was 3 weeks ago, no call.

Maddie is great every single time. She makes the experience super comfortable, easy, and as…read moreenjoyable as possible (haha). And great conversations!

I've been to the Rea Rd Wax location several times and have had pleasant experiences. However, my…read morepast experience with Madison was negative stars and I would not recommend her to anyone. She half waxed my eyebrows, talked down to me and was condescending the whole time. She was very unprofessional and I'm not sure how long she will last here. Her schedule seems to always have availability and that's due to her waxing experience. She is nothing compared to Raven, Christina or Ashley skill set & personalities. You have been warned! Book with another another wax specialist if you want a Five star experience.

They are at a new location across the street from the old location. They are located next to Palm…read moreBeach Tan and Harris Teeter. The new space is much nicer and even seems cleaner and more modern. I've been twice and there are plenty of parking spots available near the front which is a big plus. I've used two different waxers since this new location, and they have both done a great job. They were efficient but friendly and precise. I will continue to come here for my waxing needs. I find that their products are a little pricey and you can find something of similar quality on the internet. Purchase a wax pass ahead of time to save money!

I booked for this location a couple weeks ago in advance for a trip a and a couple other things…read morehappening this summer. As a new client, I did the research and saw online that bikini waxes are free for new clients. I booked and went on a Sunday. The aesthetician told me the bikini wax was just the thin line where my underwear lays and if I want more than that is considered a full bikini. According to the your website that information she said was not correct and I explained I wanted exactly as described as a bikini wax on the website. She said she'd do what I asked for but it'll be considered a full bikini at that point, but would only charge me a bikini line as it's my first time and I'm confused what I want. I went to check out and the aesthetician told the girl at the front that the deal is on 50% for new clients. I had no problem paying but what drew me to trying this particular location besides proximity to my home, was the free for a new client. I had to show the girl at the front desk an email I received EWC about first wax as well as the promotion on the national website for her to believe me. I will not be back a client and will be looking somewhere else in the future.

If you want beautiful brows this is exactly where you need to go and ask for Anira! I was referred…read morehere by the best makeup artist and hair stylist in the Charlotte,NC area (Instagram @i.lovemob ), so my expectations were high and Anira did not disappoint. I also got a facial during my visit and my skin is glowing. After coming here, I'm not actually sure I'll let anyone else do my full face threading!

When I walked in I was greeted by Anju and she asked me if I had an appt…read more When I told her that I did not she asked me my name and told me that I came at a good time. I was glad to know that I didn't need one. I noticed that she does thread through her mouth, but when checking out she told me that she would wear a mask and thread through her neck by request. At the end of her threading, she wipes with witch hazel- which was PERFECT!!! There is a first time discount so it made my first time $9.00. She inputted my first and last name along with my phone number into her system to get me registered. She is very sweet, and I can see myself coming back. She did a great job on my short brows, but hey, short brows need love too. She also does facial for $60 that come with a neck and shoulder massage and then there are mini facials for $40; that are just focused on the face. I'll be back and 100% recommend!

Sue or Jing will get you right every single time! They always deliver the end results that I'm…read morelooking for. Both are very professional and meticulous about their craft.

I have been a customer at Wow Brows since 2019. Lisa used to be an excellent provider, but she is…read moreno longer there. Recently, Yifan has been doing my eyebrows. Today, I went in for eyebrow, upper lip, and forehead threading. Unfortunately, she shaped one of my eyebrows very poorly. I've attached a photo for reference so you can better understand the issue. She removed far too much hair, and my eyebrow now looks uneven and unacceptable. When I raised my concern, she simply said, "It's okay, it will grow back soon," without showing any concern or accountability. I paid $32 for these services, and this experience was extremely disappointing. Based on this, I question the professionalism of the staff. I am also unsure who the owner is, but I would like this issue to be addressed. This was a very bad experience for me.

Bella is amazing doing my daughter's and my wax! She is super sweet and detailed which we love! She…read moremakes sure to get all the hairs. Definitely go see Bella for any of your wax needs!

Friendly, professional, convenient and thorough service. I definitely recommend and am a devoted…read morecustomer myself.

I scheduled a 120 minutes custom massage. As I entered the room, I smelled burnt…read morerubber/electric/bread. I asked if there was a restaurant nearby where the smell could be coming in. I was told there was a domino's pizza next door. I changed and laid on the bed. The smell intensified. After a few minutes, the masseuse stopped to remove the crock pot that warms up the stones. The smell was the crock pot burning. The masseuse then asked if I wanted an essential oil to diffuse the smell. The masseuse opened the essential oil. I should have asked for a different room as I am sensitive to smells, but I didn't. The smell was alarming and concerning. The massage itself was nice. The masseuse was a very nice woman. Since I booked custom massage through ClassPass, I wasn't asked what customization I wanted.

Let's set the scene: You wake up the morning of a work and travel day with a horrendous crick in…read moreyour neck. You go to work for the morning, drive an hour to the airport, and then sit in the most perfect posture possible to not cause further pain for, not one, but two delayed flights. When I tell you that Dylan and Balance Massage saved my entire trip, I mean it wholeheartedly. My sister was so glad to see Dylan had availability to save my shoulder and neck, because she is fully aware of how I get when I have muscle pains. I booked a 90 minute hot stone massage, and Dylan put in WORK for all 90 minutes. As an avid massage enjoyer (I have held memberships with different massage therapy companies for the past 5 years), I truly believe this was the best massage I've ever had. I mentioned to Dylan that I get massages every month and that I would definitely need the deepest tissue massage possible - he delivered from the first minute to the last. Especially with 90 minute massages, therapists need to take a break from the deep tissue and work on hands and feet and other more gentle spots. But Dylan understood that I needed my neck and shoulder to be normal again and mostly focused on my problem areas for the entire 90 minutes. I wish this was my primary massage spot, but I will absolutely be returning the next time I visit Fort Mill!