Nice people got a really nice haircut and beard trim wife liked li and that is what I likeread more

I'm 67 so I've had a lot of haircuts in my time on this planet. I've gone to all the $10 senior day…read moreplaces with a variety of success and mostly failure. So I decided to I search this app looking for a shop that would listen to me and customize an approach for my thinning on the top hair. That's when I found The Hard Part. I checked out their website and saw this was a female owned and operated place dedicated to guys. One of the owners is Larah. I went to see her seeking her help. What to do with this head?? She devised a plan and as soon as she started I knew, I just knew this young lady knew her stuff. Upon completion I was thrilled. I went home to my biggest critic (my wife) and she agreed this was a great haircut. Go see these ladies at The Hard Part. Maybe I'll see you there for my next cut.

Walked in to make a quick purchase of eyebrow gel. Waiting for five minutes with no one in the…read morelobby. Finally opened the door to the back and yelled for assistance. A tech came up and tried to help. Said the front desk person was on a break. I waited for five more minutes before the tech told me "it was going to be a while" because she couldn't figure out how to check me out. I walked out.

I've been very happy. Granted after I started coming here my girl left and I have someone new but I…read morehave to say both of them have been amazing. It's easy to book online they're always on time with me and I leave very happy. I definitely recommend them for waxing. For the record I do use European waxing center for eyebrow shaping and I've been a client for close to five or six years. Prior to moving here I was having my brows done in South Florida and I was happy there as well so I am finding that the eyebrow service has been pretty consistent from state to state.

Maddie is great every single time. She makes the experience super comfortable, easy, and as…read moreenjoyable as possible (haha). And great conversations!

I've been to the Rea Rd Wax location several times and have had pleasant experiences. However, my…read morepast experience with Madison was negative stars and I would not recommend her to anyone. She half waxed my eyebrows, talked down to me and was condescending the whole time. She was very unprofessional and I'm not sure how long she will last here. Her schedule seems to always have availability and that's due to her waxing experience. She is nothing compared to Raven, Christina or Ashley skill set & personalities. You have been warned! Book with another another wax specialist if you want a Five star experience.

Fantastic pink and whites!!!! Kelly is amazing I have been going here for about 3years.read more

Made an appointment for 6 pedicures. Contacted the business twice to make sure there would be…read moreenough nail techs to do them at the same time since it was a granddaughters celebration. Arrived for our appointment, 2 techs, 2 were already doing clients. We were seated at the chairs told to relax. Eventually a 3rd tech came in, did one person's pedicure, moved to the next, started another and then the other techs helped out. My toe was nicked and I was told it was like that before I got there which was bs. My granddaughter saw me grimace when it happened. On top of all this our nails looked terrible. The "manager" must have known we were upset, we each received a $5 gift card. $266 later and we left dissatisfied.

Facial, was so relaxing. I wish I had found this salon long ago. My face felt clean and smooth…read moreafterwards.This was a nice winter treat to myself.

My time here felt easy and uneventful. The space was well maintained, and the staff remained…read moreprofessional throughout the visit. The service followed a clear routine.

DO NOT EVEN BOTHER! I took time from work, paid for child care, scheduled a month in advanced,…read morefollow up to the day of, and then last minute cancelled without any notification. This lady is not professional, do not give her a dime of your money.

If you want beautiful brows this is exactly where you need to go and ask for Anira! I was referred…read morehere by the best makeup artist and hair stylist in the Charlotte,NC area (Instagram @i.lovemob ), so my expectations were high and Anira did not disappoint. I also got a facial during my visit and my skin is glowing. After coming here, I'm not actually sure I'll let anyone else do my full face threading!

When I walked in I was greeted by Anju and she asked me if I had an appt…read more When I told her that I did not she asked me my name and told me that I came at a good time. I was glad to know that I didn't need one. I noticed that she does thread through her mouth, but when checking out she told me that she would wear a mask and thread through her neck by request. At the end of her threading, she wipes with witch hazel- which was PERFECT!!! There is a first time discount so it made my first time $9.00. She inputted my first and last name along with my phone number into her system to get me registered. She is very sweet, and I can see myself coming back. She did a great job on my short brows, but hey, short brows need love too. She also does facial for $60 that come with a neck and shoulder massage and then there are mini facials for $40; that are just focused on the face. I'll be back and 100% recommend!

I walked in here on a whim after reading a few reviews. Honestly, that's on me. I had like a free…read morehour from my toddler and desperately needed to get these angry caterpillars under control so I was desperate. I will say- the lady who did my brows was overall very kind but .... I asked for eyebrow threading and a wax around my neck area. My eyebrows were FINE, nothing to write home about and beggars can't be choosers. She burned me pretty bad with the wax though which sucked but I'm a millennial and besides the initial "ouch" I didn't want to bother her with my feelings. Anyway the real cherry on top was when she started asking me about work etc etc well as she's close to my ear threading my brows she starts to tell me how she's in real Estate and something else and if I'm ever looking to invest.... Ma'am I am just trying to get a little self care NOT be sold anything. Probably will not be coming here again unless I am truly desperate.

Daksha did a great job with our brows. This is my second time receiving her services and she always…read moredoes an amazing job!

Last week, I had the best facial of my life !!! Kerry was my esthetician and she did a wonderful…read moreservice. She listened to my concerns and addressed them with such a gentle touch - I was SO relaxed while she went to work making my skin look better than it has in ages ! And it still Is glowing and smooth. I have had several compliments on my appearance so I know that what Kerry did really helped with my dry, aging skin! Thanks!!! I plan to make this a regular happening. You only get one face !!! Wooo! Happy customer !

I booked here after verifying they accepted the gift card I had. I go to check out and she tells me…read morethey've been asking SpaWeek to take down their business and they can't accept the gift card. It is YOUR BUSINESS on the website and you should honor it from YOUR advertisement. The manager came out and didn't give a crap saying "I've been asking them to take it down" over and over again. So her lack of following up for HER company came at MY expense. I had read a lot of reviews of this place screwing people out of money before booking and should have listened. My facialist was fantastic and let me know she would be moving companies so I will be following her to her new place and never returning here. DO NOT BOOK HERE! There are too many other fantastic spas in the area that do right by their customers. This place does not.

Jenny did a great job on my nails here. I got a Gel Mani Pedi and very happy. Highly recommend…read moreand I will be back.

This is an awesome place to go for a top notch mani/pedi and the perfect haircut and color. I…read moreexperienced my first appointment with Trinity and her team and I will definitely be going back. I hadn't relaxed and enjoyed a day of pampering for over 2-years and this surpassed my spa day expectations. Serenity Salon and Spa will take great care of you - visit them soon!!!!!!!!