This place is the best! Lovely service and Shiad is the best for waxing. Thanks a lot!read more

I highly suggest staying away from here for lashes place is over priced, I had gotten a full set 2…read moreweeks later refilled and again 2 weeks later the lashes were monstrous, I booked for a refill at 11am to my surprise they said I was booked at 10am when I said that's not possible must be an error I'll arrive for 11 the reception had told me that they cannot guarantee me a stop not only is this unprofessional but I am glad it worked out this way I am now having the awful set removed and redone by a new company. Lashes don't hold Glue burns eyes for up to 3 days Reception is rude and unprofessional Over priced poor quality products

0 stars. I am truly traumatized. The worst experience I have ever had at a salon. DON'T BE FOOLED…read moreBY THEIR FANCY INTERIOR DECOR. THIS PLACE IS AWFUL AND THEY OVERCHARGE PEOPLE. THERE ARE BETTER SALONS IN MONTREAL, THIS ONE IS NOT IT!!! The woman who did my toes and nails, her name was Toktam Kazemi. She's apparently the "nail technician" over there. I have never been more upset in my entire life. I first started with my toes. She was very aggressive and not at all gentle. It actually hurt so much but I thought maybe that's how it's supposed to be? I gave her the benefit of the doubt. She couldn't even give me the straight square shaped nails I asked for which is a pretty basic simple nail shape. I came in the afternoon on a rainy Thursday and there were no customers, there was no need to rush but this woman was rushing through it all. Must have been why she suggested I do an express pedicure with regular polish because it is faster than long lasting gel polish. I thought whatever. She made me get up from my seat to get my nails done EVEN THOUGH MY TOES WEREN'T DRY. Oh and by the way, not only was the shape off, but when I got home, I saw that the nail polish was stained too. But that was only the tip of the iceberg. Then the real nightmare happened, getting my acrylics done. I had asked to do a pretty sunset ombré which consisted of the three main colours. Orange, yellow, pink. They did not have yellow. Or even the pink needed for a sunset. What kind of nail salon doesn't have yellow??? A primary colour? I settled for a nice mint blue but they didn't have that either. They had aqua blue and the shimmery blue that I settled for. She then began using the electric drill file machine to thin my nails after filing them which again, not at all gentle. SHE DRILLED SO FAR SHE CUT MY SKIN OPEN. SEVERAL. F-ING. TIMES. My thumb, my index finger, my ring finger, everything but my pinky on both hands. I WAS BLEEDING. SHE DIDN'T EVEN NOTICE ???? I told her she was hurting me and she apologized and put hand sanitizer on my bleeding fingers and put pressure on it with tissue. My fingers were BURNING in pain. She then decided to do a "faster" method of doing my acrylics set. Using a powder and glue method. She would take some powder with a cuticle pusher and put it on my nail. Then she would use the cuticle pusher to push on my finger so the remaining powder can fall off. She hurt me again. It felt like she was stabbing my fingers with the cuticle pusher. She even asked if she was hurting me, apologized and CONTINUED. She then realized how incredibly slow this method was and started rushing even more. She messed up countless times. It was genuinely embarrassing. The worst part is that the amount of powder she put on the nails were so off. Certain nails looked thicker and other thinners. It wasn't equal at all. In the midst of this nightmare, she called over her co-worker who she was talking to this the entire time while doing my nails as if she was doing a good job in the first place. They kept talking in Persian and they kept side eye-ing me as if I was blind and I wouldn't realize they were talking sh*t about me. I don't understand Persian but I understand body language. Her co-worker suggested I do "gel polish" because I could "change colours". Sweetheart, that's not what I came here and booked you guys for. I requested acrylics and that is what I am getting. Nobody asked for your two cents on this. She clearly wanted to make her friend's life easier even though her friend was clearly traumatizing mine after hurting me so so so many times. After 2 WHOLE hours, of doing a simple nail colour, no design needed. She finally went on to put the rhinestones. She failed to centre them like I wanted her to and SHE BLAMED ME. I addressed the issue and instead of fixing it, she said and I quote "It is too late now, you should've seen it and told me" ???????? THIS IS YOUR JOB. I AM PAYING YOU TO DO THIS. YOU ARE THE ONE USING YOUR EYES. TO LOOK AT MY NAILS WHILE DOING THEM. Unless she's blind, then that's another story. After glueing the rhinestones on my hands, SHE GOT GLUE ALL OVER MY HANDS. I have posted the pictures below to prove that. It was hard glue that refused to come off even after I've washed my hands THREE times. She then took acetone to try and get it off. I asked her coworker how long it would take to get this off, she said 2 DAYS. 2 DAYS??? ARE YOU KIDDING ME??? Am I a joke??? I made sure to give 0, ZERO, tip. I am never coming back and I will be filing a complaint. That's $150 gone to waste. Down the toilet. Oh and another thing, when I got home, I noticed my nails weren't even the same size nor shape FOR ANY OF THEM.

Spotted this nail salon at the end of December. Conveniently located inside Alexis Nihon, across…read morefrom Pharmaprix. I could not recall what type of store resided there before. Bah well, couldn't have been successful. My regular nail technician is away for one month so I decided to try a new nail salon. I booked my nail appointment at 8 p.m. since they are open during mall hours, conveniently 7 days a week. I had on shellac nail polish and wanted a simple change color. I cannot recall the woman's name who I sat with to remove my nail polish. She removed my color and filed down the nails which took one hour. Yep, ridiculously long. She claimed the color was not coming off with the acetone. They still use cotton balls and cover it with foil. This method is old school and it's been a few years since I've had the polish this way. I asked her to file my nails into almond shape, unfortunately she was not familiar with this shape and made them round. She was nice and everything, just that nails was not her main service. I asked her to stop when she did 2-3 and told her I'll ask Nora to try shaping them. Once Nora was available, she attempted to file my nails into the almond shape I asked for. She did not quite file them as I was expecting - it was still more round shaped. I asked to use her file and did my left hand. She saw the shape and copied it onto my right hand. She was very pleasant and accommodating which was appreciated. I chose Opi "Don't cry over spilled milkshakes" which is a beautiful translucent white. She applied two layers and suggested she apply a third layer to break it up. Her suggestion was perfect since the outcome is exactly what I was looking for. The third layer was CND "Romantic." I tipped her 20% for her service and staying so late. Once I paid, I ended up leaving at 9:50 p.m. The decor is lovely, it's bright and cozy in there. There are three nail stations and three pedicure stations. I saw two arm chairs in front of mirrors, it could for threading and eye lash extensions. 4 stars for the slow and long nail polish removal process. Overall, the experience ended up meeting my expectations, it was on account to Nora who was calm, pleasant and polite throughout.

Everything impressed me. They were kind, warm and inviting. The space was clean, the music was good…read moreand they sat me fast and finished my nails with care and precision. Not many salons can give me extension nails with stiletto points that are clean straight and sharp but Olivia "slayed"... They are one of the best sets I had. She was kind and professional. I am so grateful.

Update: I am reposting this review because, for some reason, my previous review was removed…read more Everything written below reflects my personal experience during and after my visit. Unfortunately, my experience was disappointing from beginning to end. 1. Very limited color availability The salon was out of every shellac color I initially selected. I had to repeatedly go through the sample books to find a color that was actually available, which took unnecessary time and was frustrating. 2. Customer service I did not feel welcomed during my visit. The staff mostly spoke to each other in a language I could not understand instead of communicating with me, which made me feel excluded and uncomfortable. Whenever I raised a concern, I felt that the responsibility was placed back on me rather than my concerns being addressed. 3. Product quality Please refer to the attached photos. My shellac started peeling in less than one week. The actual shellac color looked noticeably different from the catalog sample. The polish was so sheer that the tips of my nails remained visible. When I pointed this out, I was told that I should choose a more opaque color next time instead of being offered a solution. Considering that shellac is expected to last much longer, this was very disappointing. 4. Pedicure For me, a pedicure should be a relaxing experience. Unfortunately, I felt that everything was done as quickly as possible, and I left feeling rushed rather than relaxed. I understand this may be subjective, but it was genuinely how I experienced the service. 5. Manicure I am still unsure why, after receiving a professional manicure, I ended up with painful cuticles, peeling skin, and small scars around several nails. This is not something I have experienced after manicures at other salons. I have had my nails done at other places before, so I was not expecting perfection--only the standard of care that most professional salons provide. Update after the appointment After the pedicure, one of my toes had been cut painfully during the service. Subsequently, I developed paronychia (a nail fold infection) in that toe and required medical treatment. I cannot say with certainty what caused the infection, but this occurred after the injury I sustained during the pedicure, which made the experience even more concerning. Overall, based on my personal experience, I cannot recommend this salon.

Easy to get an appointment; clean; friendly staff. Would definitely go back again when I'm in town.read more

One of the best manicures I have ever received! Chi absolutely saved the day! My nails are so clean…read moreand beautiful looking. She was able to thin out a horrible set and fill them in so I left looking perfect! Thank you soooo much! Absolutely visit this salon.

Lyly & her team are fantastic. This new nail salon is very…read morenice, clean, and modern. The team will welcome you with s fresh glass of juice, and make recommendations for services based on your nails. I got a set done to protect my nails and they look so natural, feel incredibly light. Large choice of colors, and very decent prices. 100% recommend!

As always LyLy's gives the most amazing service and attention. Can't recommend them enough…read more Clean, friendly and they genuinely care that you're happy with the service they give.

This place is performing so well; I have never seen a nail salon all packed up…read more From the receptionist to nail technician, everyone was simply amazing. The nail technician did a wonderful job on my sister nails who got acrylic nail extensions. Even on Yelp, the reviews are smashing. Personally, next time, I must experience this place myself... so I can update my review better. All I can say now, my sister cannot stop admiring her nails.

The owner was very rude to my 14 year old and then overcharged her by $20 on top of it. Needless to…read moresay we won't be returning.

3 strikes, you're out! After 3 visits, I just cannot tolerate the customer service at the front…read moredesk. When you pay $70 +tip for a mens haircut at a salon, there is a minimum bar of customer service & attention -- every single time that bar has not been met. If you're available between 11am - 4pm to patiently deal with front desk staff while they figure out how to use their systems, re-repeat your name, phone number, email, schedule and your preferred stylist (and call you repeatedly), and then find no slots for you in the next month.. this place is for you. If you feel that $70 (+tip!) warrants customer service that goes above and beyond and offers flexibility to your 9-5 working schedule **without charging a "no-show" fee after you call to say you're late and get the answering machine** then you might want to look elsewhere. To the management: I recommend a review of front desk staff policies & interactions. The two front desk staff seem more interested in Instagram than customers. PS. Haircuts are OK, Anthony is quite good..

I had my hair done . Colour cut, it was pretty amazing. I was really happy. It all went very well…read moreuntil I paid my bill. I discovered that I was charged $6 for sanitization fees . I was not aware that this was applicable. Yr obliged to sanitize upon entering and again upon registering which is a spray on yr hands and your given a very small cotton square with alcohol to clean yr phone if your using it. So obviously they need to sanitize the station before and after . But that fee would pay for a bottle per client. Wowow .... I was not impressed by that...

walked in to this salon because it was in a convenient location. i was with family and we requested…read more4 manicures (two gel, two regular polish) and the staff here was able to take care of us right away. they were fast, friendly and provided an excellent, lowkey experience. this spot is cash only so make sure to plan ahead! we didn't have cash and had to run to an atm around the corner.

Needed a quick manicure while on vacation. This shop was super friendly and helpful. Plenty of…read morecolor options and very affordable. Shop is simple, but has massage pedicure chairs. They prefer cash and an ATM is conveniently located outside. Would definitely come here again if in the area.