This place is performing so well; I have never seen a nail salon all packed up. From the receptionist to nail technician, everyone was simply amazing. The nail technician did a wonderful job on my sister nails who got acrylic nail extensions. Even on Yelp, the reviews are smashing. Personally, next time, I must experience this place myself... so I can update my review better. All I can say now, my sister cannot stop admiring her nails. read more

Dollyswan - Eyelash Service Near Me - Montreal, Quebec

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The owner was very rude to my 14 year old and then overcharged her by $20 on top of it. Needless to say we won't be returning.

Okaaaaaay.... hmmmmmmmmm... I went here because I needed a pedicure for a birthday party, using white get colour to finish. The place was PACKED. Every single table and chair were being used and there was a wait!! Never been to a salon that was so in demand so I was excited to have my nails hella top notch adorable! The receptionist was really nice and we got to know each other and chatted. When I sat down, I was in for a pretty disappointing, and the most expensive pedicure I've ever paid for. Not sure if I got unlucky with having a lady who was lazy and didn't wanna put effort into me, or perhaps she was tired, but if that's the case then.. please have another lady do the job.. She wasn't thorough in cutting my cuticles and really cleaning my nails. She then put the gel colour and it wasn't very neat. Then I paid 50$. Is that even real life?!!!!?!??!?!??! Anyway, when I'm in Montreal, I will not be returning here. read more

Paid 55$ for my nails to last less then a week. I haven't done anything but type on my laptop and watch tv so idk how my nails are broken so fast. He had hurt me while doing it even after I told him he's hurting me , he continued the same action that was hurting me. Maybe it was because he does understand English ‍. They were not put on properly the all are lifting / coming off like press ons. Well not be returning or recommend this place to my friends and family. Very disappointed after see all the good reviews. read more

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This salon is not clean theres a small dog inside and he's pissing everywhere and nobody's paying attention!!!!! Also the owner Natalie is the worst possible !!!! She have so much attitude for no reason , theres a million other spa like them they are not special at all please save urself some trouble and dont go there !!! I will make sure that all my friend dont go there anymore because what an ugly customer service . read more

This place is on point for acrylic or biogell fake nails! Also great for pedicures! However, don't expect individualized treatment. Even though, they can do eyebrows, they are unable to provide this service with tweezers. All of the hair removal services are done with wax. Watch out for cleanliness with the machines you must put your hands in for the fake stuff! read more

Whenever I want acrylic nails dollyswan is my go to. They have a large variety of colors, the place is clean, lots of nail tech and the owner Nathalie is so nice and always go the extra mile to make sure you're happy with the service. It can be busy on weekends so make sure to set up an appointment. Its 2 mns away from the metro which is so convenient during winter. read more

Asked my manicurist twice to round out my nails, twice to make them even lengths, heck she even tried to pretend not to notice that she was missing 1/2 cm off the side of one of the nails (that one I refused to let slide). All in all, my nails look ok, but after spending a frustrating hour and a half having to repeat (with photo) of short acrylic nails, I left feeling flustered, and that's the third time in a row. It's a cheap place to get your nails done but if you're the kind of person who pays particular attention to detail, beware. I leave the 4 stars because they'll correct it if you point it out to the manager, but I don't like the fact that I would have to. None else will ever notice, but my left thumb nail sticks out 2-3 times further from my fingers edge than my right, and I shouldn't leave the salon to go home and fix my own nails. read more

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Amazing very quick service ! I came here twice in the last month. First was a pedicure and they were really sweet and quick. Only issue was the colour. I did not like it and asked to change but the lady told me it was already too late to change. I found that to be a little annoying since she didn't want to do the extra work to take off the nail polish.. I didn't even mind paying extra but she was just trying to convince me it was nice. Making a reservation is super easy! They are usually very quick to respond on facebook and they let you chose what time you want to come. They offer nail art and 3D nail art. I haven't tried it yet but will do in the future. They even give you a reward coupon every time you come you get a check mark and after a certain time you get discounts etc. I think they're the only place who rewards their customers and want loyalty. Overall, it's a very chic place and definitely cleaner than most nail salons! I will be back for sure! 100% recommend read more

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Made an appointment through Facebook messenger and received an answer within minutes confirming my appointment two days later. The salon is clean and cozy, the employees are fast yet thorough. I had my manicure done at the same time as my pedicure. The lady at the front desk is very welcoming and interactive with the clients. I'd make this my go to for many nail work in need done, fast efficient service! read more

Nice place. clean and stylish. many people inside always. today was my first time there and i am satisfied. i recommend this place and will come back read more

I absolutely adore this place! I am so thankful that I found it on FB, and that I can hopefully help others finally find a spa that has skilled staff, immaculate premise, modern nail techniques, and great customer service. Something that I noticed was that I was addressed by name even though it was my first visit. Few businesses put the care or effort in to pay that much attention to their clients. I got a spa pedicure and then a matching set of almond-shaped tips with biogel. 2 days later and some heavy use....my nails are still perfect and I'm confident that they will last my entire vacation. I don't get my nails done too often, but from now on this is my spot! read more

Dollyswan - Color: Let's Be Friends - Hello Kitty by OPI collection - Eyelash Service Near Me - Montreal, Quebec

Very diligent and orderly with customers, I didn't feel like i had to run after the employees to let them know I was there for my appointment, everyone was extremely nice. beautiful work done on my nails the only reason I wouldn't give them 5 stars is how they treated my cuticles but considering it was only on a couple of nails that i was hurt it isn't a major issue. read more

Today was my first time there, The atmosphere was really nice and the salon was stylish. The front desk girl was so friendly and lovely. But I wasn't satisfied with waxing service. She wasn't really experienced and my body was bruised in several places, she also left hair everywhere . I think it's a place for mani and pedi not waxing read more

Nice place. Nice people. It was my first time there and Billy did an amazing job on my nails. Will definitely be back soon. Thanks Billy! Xo read more

Dollyswan - Eyelash Service Near Me - Montreal, Quebec

Wonderful salon! A busy bee hive of activity - I suggest making an appointment in advance. I was told about the manicure pedicure special (38$!!) and jumped on it! All equipment super clean, technicians very friendly and professional! During the pedicure I got to sit in one of those crazy massage chairs which was glorious. I will go back to get a gel pedicure but for some quick pampering, you can't go wrong! Lots of happy regular customers who knew the technicians by name - felt like I was part of a family. read more

Got a manicure here twice. Both times it was really easy to schedule an appointment. I really appreciate it when I can communicate with businesses through messaging or email - it just makes my life easier. The manager of the salon responds to all messages very quickly and once you are at the salon, she makes sure you get a good and timely service. They have an impressive and well organized selection of colors and their technicians and very well skilled. My shellac manicure stayed for 3+weeks both times. I don't live in Montreal, but when I visit, this is the place I will continue to choose. read more

I was so happy to get my nails there but Worst place for a refill, got almost all my nails infected after a week. I went back and they did nothing didn't care about their customer. Really disappointed I thought they would be more professional. read more

Been here a bunch of times now. Technicians are all professional and efficient. Cool vibe.

Rating is really Zero Stars ....Went to Dolly Swan yesterday to have my eyebrows done. What a mistake! Hours after, my eye lids were red and sore. Today (next day) they have scabs from the hot wax that was used. My eyes look so sore now. Went back today to complain and all I got from the owner was we're sorry (no refund, no offer of another service....nothing). The esthetician said that it should be less red in a few days from now. Really, it takes four (4) days to "heal" from getting your eyebrows done!!!! First time I've heard that! Now I know why it's only $9.00 - my fault I should have known better. Not ever going back there! read more

I really wanted to love this place. So many people I work with go here. The owner is a lovely person and the place is meticulous and has so many color options. The first time I went there I was overjoyed with how my nails look. I came in a few weeks later for a refill and was appalled. My nails were really thick and the gel color was blotchy. Two days later it completely peeled off my thumbnail. I work in an office so my hands are not under a great deal of stress. Would love to go back but dont think i can :/ read more

They were SO NICE!!! but the outcome on my nails wasn't what I expected... they are uneven and crooked.

I've been to different nail salons and this one definitely tops it all! You want a good customer service? This is the place. In addition, the service itself was great! They also give out this stamp card: on your 5th visit, you get 15% off and the 10th, you get a free manicure! read more

Love this place, they always do the best nails, they take care of you and have the best customer service. If you want to be sure to get an appointment, book in advance! read more

terrible shellac job - way too thick and feels heavy, coats looks uneven (not level), and color near cuticle not clean line ; typical ladies chatting about you, rolling their eyes ... what a cliché - lack of class. way too busy and stressy. communication prior to booking excellent, convenient location and very wide shellac color selection but not worth a return. * management contacted me shortly after review to correct the situation, I understand they believe in customer satisfaction however the hectic environment is not for me.. read more

I would never ever ever go back there in a millions years even if someone would pay me , I had the most horrific experience there. I was going there to get my nails done a full set and as a technician was doing my nails she started asking me questions and going on back and forth with the other nail technicians . I thought it was friendly conversation at first but for the fun of it I turn on my tape recorder on my phone because if I was a little cheesy that they start speaking in their own cultural language when they could clearly speak English and French as well so I started recording for my own curiosity, and they're asking me questions like if I'm married how old i am do I have children what do I do as a job where I'm from and trying to convince me to get gel nails it would make my hand's look more pretty... So after asking all those questions they switch back to their language and started giggling and having a good laugh so I had a friend who spoke several Asian languages Chinese tai were ever they are from , and the translation was ..... And they keep on coming in ....a other single white trash I wonder what wrong with this one....... Maybe if she lost a couples of pounds lol ... read more

I had a great experience at the salon! It is very busy, but the service is still very friendly. The girls at reception remember your name and help you pick a color, and the technicians that took care of me were polite and precise in their work. I went back the next day because I felt that my nails were a bit too long and the post-service customer care was great. They adjusted my nails with a smile and I will be going back to the salon for sure! A bit pricey, but worth every penny considering the quality of the service. read more

I never post reviews and i mean never. In this case I specifically feel the need to post this review not necessarily towards this place but more so towards a specific person who works for Dollyswan. I was referred to this place by a client i met at work who really had magnificent lash extensions. I was in such awe that I had to make an appointment. So i did! It was really easy to get in touch with the salon via facebook messenger, I got an appointment pretty quickly, upon arrival the owner and other employees were extremely courteous and charming, the place was spotless... That is why it's getting 1 star... I asked for volume lashes and specifically said I didn't want the lashes to curl up to my eyebrows like D curls do (I had done my research, or so I thought i had, maybe volume lashes only come in D curl) or over my lid and I absolutely specified that I did not want ANY lashes in my inner corner since the look shrinks my tiny european brown eyes and I know does not suit me at all. I also said I wanted it to look natural but "fluffy"cat eye-like... Now I am no specialist but when I looked at my eyes and eyelashes after the hour 1/2 I did not know what to say. I smiled, said thank you and that is it! I looked like a drag queen. My lashes looked way over the top, were too thick for the look i was going for, too long (probably all 13 and 14 length, the length that i specified I did not want), all stuffed at the INNER CORNER!!! I looked eternally sleepy. I left the salon wearing sunglasses, embarrassed. I decided to pluck them out at home since I could not let myself go to work like that the next day. I only left the ends giving it a winged look. Was not worth 150$. 6-7 years experience, please. You should know with certain eye shapes what looks good or not. I am not pleased and never going back, not even for another unrelated service like a mani. Warning: Make sure you know exactly what you are getting into before going here for lash extensions... read more

This place is definitely my go to nail salon! I regularly go in for my Shellac manicure and pedicure. Excellent customer service. The quality of their work is top notch and their colour selection is immense and they always have the latest collections. They will always help you find the colour you have in mind in case you haven't found it on the samples. They're salon is always full because so many others feel the same way I do about this place! It's a short walk from metro Snowdon (blue line). Prices are very reasonable with amazing long lasting results! They offer many other services also: waxing, eyelash extensions although I have not tried the other services yet. They accept walk-ins of with appointment. read more

Absolutely amazing! I am sorry someone else had a neg experience... But having been to other salons nearby... This is BY FAR the best! Staff are friendly, curteous, attentive and skilled at their jobs. The place is relatively big, comfortable and clean. read more