$95 for a price quote on a new water heater. The quote was $1000 higher than for a Home Depot plumber service recommendation.

I am extremely pleased with Muccia Plumbing. Our heat went out during a cold spell and Muccia Plumbing arrived the same day. Mark the service technician was great, respectful and got the job done. Kim in the office was friendly and responsive. I will definitely use their services again. Thank you Suzanne K read more

Mark and Kenny came in to fix a leak in bathtub. Quick, clean and efficient. Pro work. Thanks!

I have an IBC tankless water heater that needed to be serviced yearly (which I found out it does not like the Navien). Compared to Navien the IBC requires less maintenance and easier to work on. IBC is fairly new in the states compared to Navien so a lot of plumbers are not familiar with it but functions similar. The IBC tech has been very good communicating and told me to have Muccia call him so that he can explain more details about IBC. Couple of days before my scheduled maintenance, I had issues which was causing the system to shutdown. Omar came and I explained to him he should speak with IBC tech since he was not aware of the issues. He literally came and spoke to me for 10 minutes and charged me $133. Did not even touch the system. I was willing to pay as long as they communicated with IBC and fix the problem. 5 days gone and still have not reached out to IBC and every time my tenants used hot water I had to keep resetting the system. Luckily GPS distributor introduced me to someone that knows IBC and was able to fix the issue which was a simple fix. Kim the lady that works there offered me a refund but the owner refuses. I would have felt better donating $133 to a charity. read more

I have been a customer of Muccia plumbing for 20+ years. They are truly the best and extremely reliable. Their work is impeccable and they guarantee the work done. I have never been disappointed. The team is exceptional, Debbie and Kim are wonderful to deal with and they never let me down. It doesn't matter what time you call them they do their best to get a truck out as fast as they can. They are honest with pricing and they always have your best interests in repairing or replacing on the job. Great value and top notch service. read more

Just DO NOT deal with them and stay away. Muccia in NJ(office in Hackensack) is the worst you want to deal with. The owner is either does not know what's going on inside his company or promotes the incompetence, fraud, scam and dishonesty. I have been dealing with them for a few years. They charged me $1,000 for unscrewing 10 screws and forgetting to put back 4-6 screws. They spend less than 30 minutes doing that and refused to do anything unless I paid them first (that was not an agreement I had with the office a day before). They did not perform what we agreed to. They refused to come back unless I pay them again. The "product of their work" does not work. They are dishonest scammers. The office staff Kim is nice only because she wants to get her paycheck. Another one - Deborah - is a nasty liar (in my opinion and based on my continuous experience communicating with her). Muccia plumbers are useless, each time they send a new person and each time nothing is done. When I wrote my honest review on Google they accused me for doing that and became mad (madder than before; Deborah is not a pleasant woman, super Grinchy). I proposed to finish up our "relationship" in an amicable way, refund my $1,000 so I could hire another plumber, but of course, they did not want to return the money they got for free. I have no heat and A/C for a couple of years. The A/C I have is rusty and moldy. Muccia was hired to replace the unit, instead, they ordered just a part of it - a coil, they disappeared for 1 year, then got back stating the coil was not produced correctly. They disappeared again. They do provide great services to VIPs like a board President of the building where I live. They have very special type of relationships with the building board. Each time they make statements based on false facts. They refuse to deal honestly, cooperate, settle, mitigate or negotiate. All they care about is how to get your money for doing nothing or for providing bad quality services and then get away with that. I highly recommend you to find another plumber. Call NJ Consumer Bureau, they may refer you to someone solid and honest. Disclaimer: this is a public platform. No statements may be considered as defamation because the statements are based on personal experience and honest opinion. read more

horrible company. don't use them. they sub out work and charge astronomical prices when you could have just called someone to do the actual work themselves. then they send you a bill for 3 times the cost. read more

do not use this business!!!!! absolutely under no circumstances! they will break things in the process of fixing issues and tell you they will fix them... and then they refuse to fix any damages they caused and wont pay for it either! bring your business elsewhere!!!! do not use muccia plumbing the owner is not reliable or a man of his word read more

Stay away from these crooks. Charged $700 to fix my 80 year old parents toilet. $20 parts ( flapper and fill valve plus gaskets). These clowns should be on the news!! And they will be! Crooks. read more

Excellent plumbers, exceptionally unprofessional back office. If you read the response below you will be able to notice vendors disingenuous and lack of care given that in their records should clearly indicate my association with the vendor based on the name of the credit card that was charged. To furthermore explain how unprofessional this vendor is, I was given one price when I spoke to the back office over the phone, however, when the plumber came over to do the job a totally different price and a list of charges was presented to me by the back office, in addition to the plumber who did the job was persecuted and put on spot by the back office over the speaker phone for quoting a wrong price. Moreover, this vendor seems to be more expensive than anyone else in the area. read more

My hot water heater broke last Wednesday evening. Just what I needed in this COVID crisis. I contacted Muccia Plumbing and they arrived the next day. We agreed I was in need of a new hot water heater. They came to my rescue with protective masks to install a 50 gallon water heater. The customer service, work quality and swift action were amazing! Thanks guys. read more

After two different plumbers who couldn't find the problem, one waterproofer who wanted to do french drains and pump, one mason guy who wanted to redirect the outside downspouts, only one plumber MUCCIA actually found the problem which was a leaky pipe! PIpe replaced. problem solved. Thank you MUCCIA. Thank you, Mark Walters!!! read more

Had a urgent plumbing problem. Called Muccia. They sent out Tim. Tim fixed the problem and save me time and money. I would recommend Tim and Muccia over anybody else for all plumbing!!! Very happy!!! Saved money!!! This is a very real post from a very satisfied and happy customer! David N - Edgewater. read more

During one of the coldest days we had, my heat stopped working and my husband was out of town. I was stuck at home with a newborn and the temperature in my house began to drop. I called Muccia plumbing I spoke with woman in the office ( who was extremely helpful and nice) who sent someone over immediately. They quickly found the problem and my heat was back up and running in no time at all!! read more

I had a really bad experience with Muccia. In my opinion they are not professional at all, and they charge huge amounts for sub-standard work.They tried to fix a simple faucet, they spent almost 4 hours on the job, charged a ton of money, the thing still didn't work and sprayed all my kitchen with water, and they wanted to charge even more to come and fix it. In the end was a simple fix that was needed. The lady who takes the calls is in my opinion as nasty and unprofessional as the rest of the outfit. My honest belief is that you should stay away of these people as much as you can. read more

On the phone I was quoted $350 to install 2 ball valves... a 2 hour job tops... once finished he charged $450. I talked with the owner about it. I asked why the increase and he said he had to wait for the town to come turn off the water. I said $100 for a 30 minute wait? He said... we don't charge by the hour, it's by the job. But, you just said... 'you had to wait 30 minutes... and, besides you were the one who coordinated it with the town.' He was supposed to look into it and call me back. Never did... I asked a second plumber who was at my house shortly after how much he would have charged for the same job... $200 cheaper than Muccia. I would not recommend them. read more

I'm in the middle of a kitchen renovation and found that none of the water valves were holding. so in the middle of the cabinet installation water was running out into my new cabinets, behind the fridge and in the laundry room off the kitchen. gave Mike a call and he showed up in 30 minutes. the corrective work started immediatley while the cabinets were still being installed. Mike showed up with a fully stocked truck (none of this " i have to run to the supply house" nonsense with the meter running. All work was done in a timely and professional manner. Entire job was done in under 3 hrs. and by the way while the kitchen range was being installed we discovered that the gas roughing for my old range wouldn't work for the new range. I raced frantically to Mike as he was driving away, explained the problem and he came right back and spent another half hour re roughing the range. Crisis averted. thanks Mike for your prompt and courteous service. will see you again soon, Bathroom renovation is next!!! read more

We called Muccia after trying to contact my landlord's preferred plumber several times. I'm really glad I convinced my husband to stay home and wait with me because even he felt uncomfortable with the guy they sent and said he was really shady. He wanted to charge almost $400 for 2 simple fixes. My landlord challenged the price of the part he quoted and we even called the company to see if he was over-charging us. We also didn't know about the $90+tax "consulting fee" they charge just to look at your problem. In the end we decided to give him the $100 to go away. read more

I was looking to get a toilet installed. The guys came in and we're very friendly to my wife and I! Feels like you can trust them and the price is great. They are great people and I would genuinely recommend them to anyone looking to get work done. And Mike is an awesome person to talk about any emergency related to plumbing and heating. You can rely on him making the correct repair. read more