It looks like I found the go-to for all of my automotive needs. Their lobby was clean and…read morecomfortable, Chris at the front desk was friendly and actually saved me around $100 on a set of four tires versus the other place I got a quote from. Rich my service tech pointed out that when another company 3M wrapped my vehicle they covered up all my parking and lane assist sensors which I did not realize. It would not have been a good situation if I had engaged my self-drive without knowing this. 5/5!

Called to ask about tire mounting because its in their pictures on Yelp and they have a lift and…read moremechanics and they tell me they're only a parts store. Then the mf hangs up on me mid sentence.

I went to 5 shops, yes 5! including the dealership to get my car fixed. Every shop claimed they…read morecould fix foreign cars. (I have a Hyundai Genesis coupe for reference)I found out quickly that was lie. I called the shop and got kindness and empathy from Mike and Shawn. They talked me through my problems that I was experiencing and they were fairly priced. I spent 500 dollars at Hyundai dealership in Springfield and they fixed Nothing ( side note: do not go there). Anyway the team here is very experienced and they fixed my car and saved me from buying a new car. Support this business, they are very professional and reliable. Thank you guys so much

Very friendly and honest! I needed a sensor replaced and they had me in and out in under 30 minutes…read morewith pictures of the old and new part. I brought in my own sensor and they didn't even charge me to install it. You will not find better service. Highly recommend the team here.

Went there for the first time since they took over for Northeast Trans and auto and what a great…read moreexperience I had with my wife's 2011 Ford Flex. Great service at a great price. Steve is very courteous and knowledgeable. We will be back.

just now NEW I have…read moreDealt with Different Auto Repair shops, and No one has come close to the loyalty,service, of AlPER auto This is first time I am using them I was referred thru my coverage co. And I have to say I will not use anyone else for my car care, they let you know everything about what is needed and gives you quote thru email that explains everything the loyalty alone they have my service, I am more then happy with the service they provide. I give them a 10 +. Haa Great shop woman in the office is even very nice the office is very comfortable. Great shop all around I will refer everyone I know that needs car care .

Took car in and was able to get quick and easy to understand information of what was needed…read more Called to get more information and they were very helpful. Great customer service etiquettes.

Went here because my check gauges light was on, and I couldn't get information from anywhere else…read moreabout why that was. Turned out I needed both my alternator and my computer replaced. I had other repairs done recently before this and this was the only shop that caught the alternator problem. They clearly communicated price in advance, were completely fair with their offer (I even called other places to check because I wasn't sure what a normal estimate was), and there was no surprises by the end. Incredible service; they really know what they're doing here. Will be going back here for all repairs in the future.

Another shop had misdiagnosed my vehicle and to me I need over $2000 worth of work done. Franks…read moresaid I needed two sensors which he replaced. They really worked hard to get me in and out and my car is fixed and good as new. I would absolutely recommend Franks for good work at fair prices.

If I could rate it negative stars I would…read more Beware. They employ unsavory business tactics. We took in a vehicle for an estimate on some repairs based on a failed inspection elsewhere and they extorted a fee for an inspection, that they did not perform, refusing to return the title ; which they didn't need in the first place as they weren't asked to do an inspection. (They took advantage of someone who wasn't aware) They have a number of large dogs unleashed that jump up on the cars and, based on the interior condition of the car when picked up, were allowed to go into the vehicles. The police were called when they refused to relinquish the title. Terrible customer service, dilapidated facility, should have never left the car upon seeing this. Very unprofessional.

Erik is fantastic, all the guys at the shop are honest and happy to help! Seriously recommend if…read moreyou're looking for a trustworthy mechanic in philly. They got me in same-day for two different cars and the work was exceptional!

I called them the day after my check engine light came on , they let me come in a hour after I…read morecalled. They looked at my car gave me a reasonable price and fixed my car right on the spot they were so nice. costumer service was great made me feel comfortable. & reasonable prices ! Will be coming back for the Maintenance of my car .

This guy is legit. Definitely know his stuff. I needed a brake caliper replaced. He came on time to…read moremy address. Asked me a few questions and was done the job in 30 minutes. He also took the time to check for any other issues. And the one issue he did find he fixed o. The spot. Very reliable, good prices and clear communication. I highly recommend

I recently did some work on my car and took a shortcut by not replacing an outer tie rod which…read moreresulted in a severe wobble on my drive into work. I sent a message out to a few mobile mechanics in my area and Tarek was one of the first to respond. He was onsite within a couple hours and quickly got to work fixing my mistake. During the process he was professional and even walked me through some other issues he noticed. 10/10 experience, I've got Tarek's number and will use his services in the future when I find myself in a mechanical pickle!

Unfortunately a problem arose during a transmission replacement that included a transmission mount…read moreas part of the work. The transmission mount they used was a cheap knock-off mount and failed immediately. I drove around with the engine shifting around, shuddering, shaking and clunking for months trying to figure it out. Every time I brought it back to them they were evasive and said the mounts were fine or blamed it on something else. Finally, I got an oil change at a second mechanic and they found the issue and told me to go back to Honest Auto and have them fix it since it wasn't done correctly. Even with photographic evidence they were evasive and said that they can't do the work again because it is too much time and money lost for their business. Now I am stuck with a huge repair bill and potential damage to other parts of my car from the engine moving around for this long. The problem is with the part installed being defective and the work not being done correctly I wish they would have simply apologized and offered to fix the issue that was already paid for. I lost a lot of time and missed days at work driving my car in to mechanics and borrowing family members' cars to try and find this issue. I don't think it was the right or moral thing for them to do and it certainly was not honest. Now I have to go pay a massive amount of money at another mechanic for a job that I already paid for here. It was supposed to already have been done but was done improperly and they refuse to make it right. To do the right thing and install a good OEM mount and complete the repair correctly.

Straight up, honest. Communication is good. Experienced mechanics with attention to the details…read more Quality work. Trustful.