I chose pioneer bank because its local and had a free checking account…read more I just received a letter in the mail that they "upgraded" my account and now i have to pay a monthly fee... i never asked or consented to this they just did it. If i never saw that letter i would be being charged without my knowledge. I am going to bring this up to legal counsel to see how this is legal because it shouldn't be and i suggest anyone with a checking account does the same.

I have been a customer for over 20 years and am very satisfied. I understand that we need a minimum…read morebalance to maintain a free checking account. I do wish it was free but every other aspect of this bank is very accommodating so I plan to stay with them hopefully another 20 years. The staff is wonderful so I gave them 5 stars.

Banking with SEFCU has been a great experience. I've been with them for about 20 years. I've…read moreswitched my business banking to them as well. Staff at this branch has always been professional and friendly. I've never had a problem getting anything done there when I need it. I highly recommend SEFCU.

Went to this branch looking for a notary. Lady at front desk said there were two, she'd let them…read moreknow I was there. After ten minutes, I asked how long it would be. They were all with customers! Then, she said it might be a while. Perhaps she could have told me this when I first asked. Went to First Niagara and was in and out in two minutes. So glad I don't bank with SEFCU.

Excellent personal service. They used to have longer hours prior to the pandemic. I wish they would…read morego back to the longer times they remain open. But, like everything else, it is difficult to hire more workers. It would be nice if they added another branch closer to my home.

Peter has been my agent for over 10 years; he is very personal and good at what he does!! Not…read moresaying that there have not been any mishaps but I can't tell you Peter always gets to the bottom of it and gets it resolved!! He also supports things in the community as well!! Not sure if I told him lately that he is the best!! Thank you Peter for taking care of me and my family. Arica G

From the owner: Serving the auto and homeowners insurance needs of North Greenbush, East Greenbush, Troy,…read morePoestenkill, Averill Park, Sand Lake, West Sand Lake, Schodack, Albany, Watervliet, North Greenbush, Clifton Park, Delmar, Slingerlands, Rensselaer County since 2008. High quality insurance and financial services! High quality and friendly customer service. Call, Stop or Click for Auto, Homeowner, Life, Business, Commercial Auto, Boat, Motorcycle, ATV and RV insurance quotes! License #: NY-LA1069390, NY-PC1069390

Aaron With did an awesome job in no time with my return, at a reasonable cost. They are very…read morefriendly, quick, reliable and cost-effective. I have used Aaron for a few years now. I recommend him highly. Well done Aaron and staff!

From the owner: Personal, corporate, trust and estate tax return planning and preparation…read more Sales tax, payroll tax, accounting system setup. IRS & NYS audit representation.

I opened an account here almost a year ago, after being constantly disappointed by my then banking…read moreinstitution. I wholeheartedly recommend this Credit Union. The staff here are always interested in assisting their customers at any given moment. They have remembered who I am every time I go to this branch. They are friendly, professional and they never make you feel like you are intruding. And you never feel like you are an imposition asking questions they probably heard a million times. The staff always answers with a smile and always asks, before you leave, if there is anything else they can help you with. To mention the staff I have regularly dealt with are Brian, Emily, Chad and Elanda. They are the epitome of what customer service is and should be like everywhere. With recent time sensitive issues, Elanda and Chad were instrumental in getting my issue taken care of with the utmost respect to me and to my situation. In conclusion, there is no better banking institution than the North Greenbush Community Resource Federal Credit Union! I encourage you to take your business there, open an account, check out their competitive rates and bank with people and an institution that really and truly cares about their customers.

From the owner: We are a community credit union with friendly service, low fees and outstanding rates on a full…read morerange of financial services. Anyone who lives, works, worships or attends school in Albany County, NY, or who has a relative who does, is eligible. We specialize in car loans for people with some credit problems or a limited credit history.