Opened a new account online and had some questions.There was no line I was greeted immediately.We…read moretried to trouble shoot not receiving my digital card.Everyone was very friendly and knowledgeable I'm happy about my I chose Chase !

The staff were very welcoming and professional, greeting me warmly at the door and offering me a…read morecoffee (with sugar and cream!). The building is obviously new and comfortable for waiting. Personally glad that there is able branch near Baltimore. Jessica Palou (Private Client Banker) is a consummate professional who helped me open an account as painlessly as possible (and saved me money for an error I made earlier to boot).

If you need to get your money out fast, this is the place to go. It's a quiet bank. The service is…read morefriendly and fast.

I had to make an appointment to come to the Timonium branch of SECU because the Towson branch had…read moreno available appointments? Anyway, I made my 9:30am appointment online and drive to Timonium. They quizzed me at the door for possible Corona-19 symptoms. I needed a check for earnest money and got helped right away-- the whole process took about 5 minutes. Thanks, Alex, for the excellent service!

I really have no issues with this credit union. Customer service is awesome. I've never had an…read moreissue that couldn't be handled. I also encourage to speak to the financial advisor. They also have notary service for current members. Even though I live a little far, I had no complaints with this bank.

I've been with PBCU for years. I did like it better when it was ran more like a small credit union…read more I definitely miss the ladies I used to work with on my auto loans. Marissa and Susan were awesome. It is still a great place to do business.

I can't believe I'm writing a five-star review for Bank of America, the "friendly evil" bank. But…read morevisiting this branch was not like going to a giant mega-bank branch - it was more like a neighborhood community bank. My only reason for holding a BofA account is this: I do most of my banking through an internet-only bank. I'm definitely not a "platinum" customer at BofA by any means. But having an account at a bank with a physical presence is helpful when you need to do something that requires actually going to the bank, which, in this case, was getting a cashier's check to close on my mortgage since my Internet bank does not offer cashier's checks. I was greeted in a friendly manner, and my transaction was handled and I was treated as if I was a valued customer. Despite having an account which was opened out of state, causing a few minor complications, the staff at this bank handled those complications politely and professionally and were incredibly hospitable, even though it was clear from the information on my account that I wasn't a frequent customer. If I ever need in-person service again, this is the branch I'm going to, even if I have to go out of my way to get there.

Most of my interactions have been through the car loan department…read more Applied well in advance of buying a car. Was approved easily and started searching online. I asked if we had everything we needed for our loan. Was told multiple times everything would be fine. You can probably guess where this is going. In the dealership finance office find out the letter they gave us isn't sufficient and we wouldn't be able to use them for the purchase. Beyond annoyed because I asked several times to avoid this exact situation. What good is going through the trouble of applying for a loan if you can't use it when needed?

I visited the Pikesville branch for the 1st time today and was very disappointed. Shanika Spencer…read morewas rude and nasty to say the very least. She yelled at me and when I told her not to, she called me out of my name. I told her to just close my account, she loudly announced " you only have 91 cents in there anyway" which was no body else business . Customer service is non-existent . The other teller , Shay Allen was no better . Deplorable , unprofessional, and just plain old nasty.

I have been going to the Timonium branch for 20 years--they have had a bunch of turmoil...so…read moreyesterday I went to Hunt Valley for the first time...AMAZING differnce. Instant eye contact from a busy teller that let me know she would get with me soon--I think her name is Malu. Wile she was helping me, the manager, Hope, overheard our discussion about the new PNC credit card I had recently gotten, and she came over to make sure I understood how to the biggest benefits from it and was super helpful and friendly. Its fun going to the bank again!!

M's Martha is Amazing. Her customer service skills are outstanding. She's very professional,…read more efficient, through, and caring. I greatly appreciated everything she accomplished for me. Thank u.

One ATM machine?! With nobody allowed inside, are you serious? You need 3-4 ATM machines. Last…read moretime, even it was down! Had to go through another lane and even though nobody ahead of me, almost 20 minutes just to get some cash. Ridiculous, might cancel all of our accounts over this major inconvenience but been with them so long.

The Online Banking options AMAZED, not limited to but included Free Bill Pay, Mobile Deposit, Text…read moreBanking,a fully Functional Phone that has all of the Online features available in the free app. I am from far Western Maryland and there are no Wells Fargos in my hometown. They need a few moren branch locations.