1. M and S Tailor

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Southlake, TX

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M and S Tailor

5.0 (5 reviews)
Closed • 10:00 am - 4:00 pm

Services - M and S Tailor

Clothing alterations

Clothing mending and repair

M and S Tailor Photos

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24 days ago

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2 years ago

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3 years ago

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6 years ago

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4 years ago

Very professional and always a wonderful job! Have been going here for years. Mochi listens to what you want!

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People searched for Sewing & Alterations 3,893 times last month within 15 miles of this business.

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Universal Sewing

Universal Sewing

(6 reviews)

**Outstanding Service and a Lifesaver!**…read more I called Universal Sewing at 6:30 PM on a Friday with an urgent alterations job that needed to be done right away. I expected it to be a long shot, but they told me to come in and assured me they could take care of me for a small rush fee. Even though they were extremely busy, they still took care of me right away! Their willingness to accommodate my last-minute request, friendly service, and professional attitude were truly impressive. It's not every day you find a business that goes out of its way to help a customer when they're in a bind. Universal Sewing absolutely earned these five stars! I highly recommend them to anyone needing quality alterations and outstanding customer service. **Thank you for coming through when I needed you most!** Andrew

I have no idea who the owner is, but I dealt with the lady that claims to be. She had me pay $250…read more(up front) for the alterations. 1. She stained a brand new formal dress for my grandsons wedding. 1. removed my tags from the dress, and stills claims she got the stain out. 3. Was so upset that I told her I expect a refund. 4. She called the cops on me because she altered the straps without quoting a price, and expected payment which she never would disclose the amount, not even to the police. I told her I owed her nothing because the stain was still there, and she never indicated that there would be a charge for the staps. She just said "I'll take care of it", after I pointed out that she stained it. She called the cops on me, which I found hilarious. I have every receipt for my dress purchase and alterations, as well as the text back and forth between us. Horrible person, horrible service and will file a claim in small claims court for my dress being ruined! NEVER take formal wear to this shop!!!!! Let the public judge for themselves....

Silver Cleaners

Silver Cleaners

(8 reviews)

$$$$

Took a brand new all silk dress that was worn for the first time valued at over $400 and they…read moreruined it. The owner did not contact me for SEVEN months after several attempts by both me and my husband to contact the owner and promises that he would call me. They claimed "the dress' washing instructions must have been labeled incorrectly" and took no responsibility whatsoever for the damage. Definitely switching Cleaners and would not recommend this place at all!! What kind of business does this?

I took three of my hand embroidered dresses here to be dry cleaned. I specified all dresses must be…read morehand washed and that they were externally delicate. All three were returned to me and shrunk by 3-4 inches. All of my dresses were in excellent condition and hardly worn. Upon contacting management I was told that they did not shrink them, although I provided a brand new dress with tags to them to show them in comparison. They also told me they talked to the person who washed them and that they wash thousands of garments a day. How do you know exactly who washed my garments when you wash thousands a day? All three dresses are valued at over $500 all together at retail. I was offered $100 in compensation and they refused to refund my $40 dry cleaning fee. This happened 4 months ago and management has been ignoring my calls and texts regarding the matter. They also refused to send the garments off to get tested to see if they were shrunk by chemicals, temperature etc. This is all in direct violation of the fair claims guide for consumer textile products. They have the worst customer service I have ever experienced, the manager raised his voice at my multiple times and insinuated I was lying on multiple occasions. I will be filing a report with the BBB as this is extremely illegal and poor business practices. Run away from this place, terrible business practice, shady ownership and unprofessional management.

M and S Tailor - sewingalterations - Updated October 2026

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