I had such a great experience working with Carlos at M&M Property Managment HOA! He went above and beyond to help me reset my email address so I could access my account again, and he made the entire process smooth and stress-free. Carlos was incredibly helpful, patient, and easy to work with from start to finish. It's not often you come across customer service that feels this attentive and efficient. I truly appreciated how quickly he resolved my issue. Big thanks to Carlos for the excellent support--he's a real asset to the team! read more

M&M property mismanagement would be a better name for them. They never really managed anything in our community. The only thing the owner was good at was taking his fee out of our bank. I would not hire them to manage dirt field much less any HOA. The will mail out letters that miss lead without right lies and to top it off can't even use a spell checker. The only value they brought to the table was making us appreciate our new HOA manager even more. read more

If I could give ZERO stars I would. This has to be the worst management company ever!!! Zero consult with the community, Zero care about what is going on. Zero response from the company when there is a situation, Zero Everything!!! these guys extorted every last cent out of my HOA till we dropped them!!! Horrible company to deal with and SEAN!!! well he and his wife are just terrible ppl who like to extort folks for cash!!! DO NOT USE THIS COMPANY!!! read more

This management is awful!! If I could rate it a ZERO I would of! Made a complaint of upstairs unit making loud noises by their heavy feet when they walk and dropping things sounding like it will come thru the ceiling!! I emailed M&M Management and without knowing the rules of having wooden/hardware floors this is what they responded with "Owners are allowed to have any flooring they prefer as the units are individually owned." (by Noelle Shelly) I responded and sent them page 2 of the rules which stated "11. Unit Owner or Tenant shall not install hard surface flooring in any room in the Residential Units located on the 2nd and 3rd Floor except for the Entry Area, Kitchen and Bathrooms as reflected in the original builder's floor plan. Building 3, 5, 6, 16, and 17 are exempt from this rule due to later and different construction materials used in these buildings." There was another incident regarding people just parking in reserved stalls so lot of us put cones in our reserved parking stalls to let people know this is a reserved stall! M&M Management (Sean) came around and removed the cones except for couple other stalls we see that still have them. We bought our cone and they have no right touching other peoples property! When we emailed them, they stated they threw them away which was BS because we found our cone by the clubhouse! Another incident, that happened are about cars being parked in our parking area that has expired plates (years) and they don't move! They didn't do anything about that and it's still sitting in the stall for MONTHS and it's not my job to follow up on this! We need a better management in here! The one before them was even better...just saying. I DO NOT recommend M&M Management! read more

Worst property manager ever. Doesn't handle parking issues, construction issues, inability to access community buildings such as business center, pool or gym. Yet we pay $400+ in Hoa fees! read more

at meeting they wont let owners ask questions. they cut people off and they never answer a question our hoa is underfunded and they have zero suggestions read more

There was an issue with shrubs smothering the air conditioners for my condo and the one above me. Not only did Andy Aldana at M&M keep me informed, he got the job done for us. I have lived in my condo since it was built in 2003 and he is the first person since M&M Property Mgmt took over that was not only a great help, but handled it all with professionalism and courtesy. He was stellar. read more

My HOA has had 5 management companies in the last 8 years, each one worse than the last with M&M being by far the worst of the bunch. If I could give them no stars I would. I attached 2 emails that correspond with the review that are dated Feb 19 and Feb 20. About six days after my last reply to M&M's owner, Sean, I didn't hear back from him at all. Instead, I received an email from the Association's lawyer. That alone should tell you how this company and my Board handles homeowners, they can't answer basic questions without hiding behind the associations legal counsel. It's ridiculous honestly. The lawyer's message said basically this: * He claimed the Association doesn't have to put anything in writing about the special assessment, even though our Declaration requires owner approval. The Board Members should have gotten a legal opinion from him to begin with, not from Sean or Rhoda. * He insisted the Association doesn't have to explain or justify anything, which is a convenient way to avoid admitting whether they followed the rules. * He defended the $600 fee M&M quoted me for "administrative time," even though I asked for documents that should be readily available * He told me the Association won't release the legal invoices they billed to my account unless I pay them to redact them first, meaning I have to pay just to find out why I'm being charged. * And he tried to reframe my request as if I was asking for a personal legal opinion, which I wasn't, I was asking for the records the Board supposedly relied on to special assess the members without the vote of approval. And then I responded to him and said that if the Board truly believes it had the legal authority to skip the required owner vote, they should have no problem putting that position in writing. I also pointed out that the only documents requiring redaction were the legal invoices they billed to my account, charges that appeared after our legal matter was already settled. If they can bill me for legal fees, they can certainly explain what those fees are for. I also made it clear that the purpose of my request is tied directly to unresolved questions about our recent election and Board terms, issues the Board has a fiduciary duty to clarify. That was Friday. It is now Monday. No response from the attorney. No response from M&M. No response from the Board. Silence seems to be their standard operating procedure whenever they're asked to explain their actions. At this point, the pattern is impossible to ignore: * Elections handled improperly * Board terms unclear * Records withheld or priced out of reach * Legal fees added without explanation * Homeowners ignored unless they escalate I will continue to update this review as more information becomes available, but based on everything I've experienced, I strongly recommend avoiding M&M Property Management. Homeowners deserve transparency, not stonewalling. You have been warned. read more

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M&M Property Management is very difficult to work with. Their telephone agent gets snippy very quickly. They claim to send several contacts per month to homeowners in the HOA, regarding not keeping up their properties. But on my street alone there are two homes which are in "eyesore" territory, one being for at least five years. M&M claims it "regularly" drives past all properties in our neighborhood. This is either not true, or they don't give a rip about condition of properties in their HOA. Currently there's a home for sale directly across the street from the five-year offending home. It will be an unusual buyer who purchases this home due to neighborhood deterioration directly across the street. M&M, you are failing those you are paid to serve. THIS IS A FORMAL REQUEST THAT YOU SEND ME A COPY OF THE BOOTH FARMS HOA BYLAWS. Thank you. read more

We left a grill in the backyard thought we didn't reliaze that it is a violation. HOA sent us a notice to remove it. Unfortunately, we didn't take care of it due to our family a couple of physical emergecies at that time. When I talked to Mr, Israel Peton at M&M, explaining our family suituation, he expressed his understanding and being willing to support. He communcated with me timely, making sure I understood the process steps. He is a truly good example of thinking and serving people. We are very grateful the officers's dedication at M&M to support the people whenever they know what caused it. They really help! I appreciate it. Gwen Q read more

Service was requested for a clogged rain gutter on Sunday evening and the ground's maintenance guy, Luis, was out Tuesday morning. He installed a new drain downspout. We won't know until the next big rain if the leak is fixed, but their quick response was much appreciated. read more

Terrible customer service, constant rotating staff. They don't listen to the community or board. They don't do what they were contracted to do. Look at other Management Companies as you'll be very disappointed. read more

Horrible 'property management' company. I have a pile of pine needles in front of my house because they decided to only pay the landscapers to maintain the city owned portion of our property to avoid a code enforcement fine. During snow storms, you'll be left to shovel your own sidewalk. Broken fence? Ha! Fix it yourself. Gutters are dangling from the roofs. Landscaping is dead. The grass is dead. We haven't aerated in probably 3 years. Last year they refused to give me a key to the pool the entire year because they said we're switching to a digital system and are no longer cutting hardcopy keys. So for an entire summer as an owner, I was refused access to the pool. In fact, I have multiple emails from Luis at M&M telling me I should ask people in the pool to please let me in, then try to prop the gate open, or otherwise unlawfully enter the pool to circumvent their refusal for giving me a key. We were issued a roof assessment on November 8, 2024 of $7088 per unit. The roof repair estimate was ~$2.8M, yet the assessment is only for ~$2.05M. There are 285 units. 2.05/285 = $7192 per unit. I filed an insurance claim for the assessed $7088, however, my adjuster doesn't understand where that amount came from. None of the math adds. My adjuster and I have both filed requests for documents clarifying how they achieved that assessment amount, and Sean and M&M are radio silent! It's been over 3 weeks with no reply. My insurance company feels there's potential fraud occurring. What else do you need to know? They don't have a Google listing and their address is a PO Box. This is a scam company. read more

M&M Property Management - USAA message showing repeated attempts to contact for clarification without any response. - Property Management Near Me - Parker, Colorado

This is 3rd property management company since I moved here and the 1st to return my calls immediately. I requested help twice and was listened to patiently and the matter was handled promptly. Thank you. read more

HORRIBLE! They are literally stealing from homeowners and then when you catch them and provide documentation that they have gone into your bank account and withdrawn a double payment, they tell you it's not their problem and to work it out with your bank. J Silva is incredibly unhelpful. No apology, no offer to assist, just "you deal with it" and "we're not refunding" and "our records show blah blah". AWFUL. read more

I was a Board member of a prestigious building, Summer House in Denver. I found the services, mechanical knowledge, and reliability less than acceptable. While I cannot say Sean was fired by us, he resigned While under a mutual agreement to improve or be terminated. I could not more strongly advise against any relationship with Sean or his company. read more

New to our property, this is one of the most efficient management companies I have ever worked with. Not only do they address issues quickly, their follow up is amazing. I have dealt with Israel twice, and each time he has been professional and friendly. I am so happy our board selected this company. read more

We started to look for a new management company called and the phone rang. For about 6 mins. Once answered I was placed on hold for an additional 7 mins. I finally hung up the phone and Kathy left a novel or a message on my voicemail bragging about how amazing M&M is. What a joke. I began my research, once I saw that I no longer wanted to continue. The countless emails continued it had nothing to do with my initial request. When they called me I was placed on hold and transferred for about 7 mins or more. I hung up and more emails came. I finally requested all emails stop. The calls came in and I was on hold while getting transferred. I finally told them we chose a company and Kathy became very upset and mean requesting the company we picked and why. Saying they normally don't pick a company that fast. How would you know Kathy? Do you know when we began our search no! You only know when we called you. Do you know how many companies we interviewed? Do you know how many companies we spoken to? All we know is that M&M gave us red flags from the start. They shave the worst phone and communication system I have ever seen. The countless emails flooding my email. The nasty attitudes. I have to say these comments are accurate. I would allow this company to watch my dog. read more

As a realtor, my buyers have the right to do their Due Diligence on an HOA before buying a home. This HOA has an ANSWERING SERVICE, so forget about getting ANY questions answered with them. They will connect you to the HOA admin but THROUGH EMAIL ONLY (phone calls don't exist for this HOA). I got every excuse in the book as to why their HOA didn't need to clarify BASIC questions for my buyer as it related to discrepancies in their HOA meeting notes and their own HOA documents. The gal first emailed me back stating that my buyer needed to contact HOMEWISE (a PROVIDER of HOA documents to a title company- they literally know nothing about an HOA and their rules/regulations). Next, she told me my buyer should hire an attorney to "interpret" their HOA documents if he had questions since legally speaking she wasn't allowed to "interpret" HOA documents for me. All I was asking her to do was to CLARIFY where my buyer was supposed to park his car given the property he wanted to buy had no garage, no driveway, and there was no parking allowed on the street. The current SELLERS were parking in the parking lot across the street from the home my buyer wanted to purchase, but in the most recent HOA meeting notes, it was brought up that no one should be parking in that parking lot and that they were going to start clamping down on that. So, again I asked her... "where is my buyer supposed to park?" She emailed me back and said that the parking lot was not owned by the HOA so she couldn't give me an answer. She provided no further contact information for me on that. I can only assume that my buyer is supposed to park in his front yard since again, we have been given no answers by an HOA who is far more concerned about their own liability than they are in helping their homeowners actually SELL their homes. read more

If I could give negative stars I would. Tricia is horrible and would not even attach documents for my realtor and pretty much told my realtor that she was not doing her job. They are lazy and so is Jackie. I had to email five times to close out a violation because they wouldn't let my husband and I have a sign of our last name on the outside of our townhouse. It is seriously the biggest joke and these guys are legitimate idiots. I actually pay them $344 a month and the grass is dead and weedy outside of my house. The painting on our townhouse is horrible and all of the lines in the parking spots too. DO NOT HIRE THIS LAZY COMPANY!!! read more

It was a pleasure to work with Andy Aldana, her assistance was very helpful in setting up my HOA Account. Andy was very professional & pleasant to work with!! read more

Thank you Jacobo, Carlos, Andy, Luis, Jackie and all others are M&M! The management company has been great to work with. They are prompt, responsive, and always willing to help. Recently, they assisted us with shutting off the water and quickly addressed the problems we were having. We really appreciate their professionalism and support! read more

I usually call to M&M Property Manager for our HOA question or request service them I always have a good customer services from Luis Rivera and all team. I'm thankful for great experience, Dinorah Greene read more

They just jammed $400 on my HOA bill for a garage that i don't even have. So far im Not happy that my condos HOA juggling led here...

Carlos Puente, M&M Property Management is wonderful! He is personable, professional, communicative, and thorough. Carlos's positivity and proficiency is above and beyond. Exceptional! read more

had sewer smell issues in our building/unit. HOA decided to charge us $1800 based on two estimates that clearly says estimates. This is a large amount of money to be charged for no work being done. Took 6 months to get refunded, and they didn't give us all of our money back. They still charged us $444 saying work was done. I personally called the plumber to get the ball rolling and they agreed that no work had been done only two separate estimates. If the HOA worker cannot read estimates how do they even have a job. If you're not sure, call the company find it out yourself.Be careful with this company. They are greedy and take your money. They don't care about the people. They only care about the Money. We are still dealing with sewer issues and will be reaching out to our own plumber and finding out what we need to do. read more

Very unprofessional staff, and board members. Don't hire this company, very rude! Non customer service, and poor communication.

if I could rate this place a 0 I would!! my son had his Vespa stolen out of the underground garage because these people will not get someone to fix the garage door so they leave it open. Now I understand more property from other tenants have been stolen and now after 2 months it is still not repaired and wide open. I am explained to them that property is one thing but god forbid if some young lady comes home late at night and gets assaulted. than what. I honestly don't think they care what so ever!! if you have them as a Management company or thinking about it DON'T!!! I hope you would care more about your tenants and find a competent management company. I mean let's be honest, 1.8 stars here on yelp?! don't take my word for it read the reviews!! read more

We had a leak from the water in our bathroom and called this places emergency multiple times. didn't receive an answer for 45 minutes!!! As water was leaking and we are the upstairs neighbors, this could have been a HUGE issue. the lady on the phone was very unprofessional. We just moved in and are very unhappy with this management. read more

never sent me any bills in mail or notified me . they are taking advantage of homeowners all over stay way away from this company

We've been having sewer smell in our bathroom for over four years. We tore apart our bathroom to try to find the smell. HOA sent out their plumber and charged $89 for them to tape off flange where the toilet was and taped faucet valves.. they have submitted two different plumbing bills I was not authorized in the amount of $1800 and this is not OK. I will be going to the state Attorney General's office and reporting this.. we are not the only people that have had smell. The people below us have also had sewer and what they want to do and who they want to pay on the bill I do know for a fact, anything to do with the sewer they have to pay for but yet they're taking advantage of people and it's not right the most horrible company I've ever worked with in my entire life read more

The most unethical and non-professional scam out there!!! Colorado claims to want to help when it comes to criminal Property Management companies but yet these jokers are still in business. They string you along for months on obvious and factual HOA claims and issues all the while telling you that it's your responsibility. They do not follow HOA governing documents, they do not inform the actual HOA Board of issues requiring their attention. In fact, they withhold contact information for the Board and provide false contact information. They fabricate dates and actions on their "community portals" to meet laws and regulations about posting information. Seriously, what more information do communities need to save themselves from this company!! read more

The construction firm did a great job in repairing the hole in our ceiling. They were efficient and competent.

This is the worst management company ive ever dealt with. They are unprofessional and rude. I called multiple times and was hung up on, I was ignored for months on requests for services that were their responsibility and the list goes on. I would give this company a negative star rating if possible. NEVER work with these people. read more

Our community manager, Rhoda Bradley is very professional and a pleasure to work with. The AP folks are responsive and understand my concerns as board treasurer. I would recommend this company. read more

We utilize M&M Property Management for our HOA and have had a great experience with them. The staff is very accommodating and understanding. They are professional and provide our HOA, Vendors and Homeowners with up to date information and insight on what is going on with the community. From holding professional meeting, gather all documents, and processing multiple tasks when needed they always come through for us. Thank you to Rhonda and staff for the hard work! read more

Literally the worst out there. Just a money grab. They don't care about your property or how it looks, as long as you pay your ridiculously high dues they could give two shits about you. We are finally getting out and I can't wait to never have to deal with them again. Seriously run far away from this place. read more

I recommend M & m Property Management, Rhoda Bradley is responsive and she prioritizes our community's needs and concerns. I am thankful to be working with this management company as a board member. Very respectful and communicates efficiently. read more

I don't know why anyone will want to use this company. They have some of the worst review I have ever seen they also is the worst management company I ever dealt with. You can never talk to anyone that can answer anything for you everything is through email and they don't give you the answer you need . Try to sell one of our rental property had to push back closing date 3 times because they couldn't give the lender all the information they need than finally we had to change it to FHA loan. read more

We called asking about some information we needed and Jonny was able to help us out and answer some questions we had. Great guy to speak to !! read more