Unprofessional and Concerning Behavior The staff at this company has been consistently unprofessional and condescending, and they refuse to provide adequate information to homeowners even when formally requested. After multiple follow-up emails and phone calls, responses are either avoided entirely or significantly delayed. When Jason Ryan finally did reply, his tone is shockingly hostile and borderline threatening -- which is extremely concerning for a company responsible for managing a community. read more

WestWork's manager Sean is a loose cannon. Last meeting we compared WW's extra charges to other companies. He suddenly interrupted, exclaiming "You made all sorts of accusations on social media that are a bold lie." We replied that it was our meeting. Then he muted the resident that brought up the other price comparisons. An official complaint will be filed if he mutes a resident again because of his personal bias against them. Sean's shut us down as we calmly discussed companies with higher reviews that don't have excessive charges like WW. Do some research to find a much better company! read more

Suzie at Westwork is fantastic! whenever I speak with Suzie, she is knowledgeable and very helpful. Her patience while helping me is top level. Suszie deserves a pay increase!!! read more

Westwork Management Company has consistently demonstrated dishonesty and self-serving practices. Instead of responsibly guiding our HOA to build reserves and plan for the future, they push through large and unnecessary special assessments that place residents under financial hardship. Their pattern is to secure oversized contracts that appear to benefit their own bottom line more than the community they are supposed to serve. This is not responsible management -- it is exploitative. Homeowners deserve a management company that acts in their best interests with transparency, accountability, and fiscal prudence. Unfortunately, Westwork has shown the opposite: they mislead, manipulate, and prioritize profits over people. DO NOT hire Westwork Management Company. If you value ethical practices, financial stewardship, and honesty, look elsewhere. read more

Aidan P works for Westwork Corp as an Accounting Manager. However, he also fills in wherever necessary. Aidan is Professional, Personable, Competent and has great Communication skills. I am always impressed with him and his quality of work on any request I submit. He is one of the best and deserves the best job possible. read more

Sean is very responsive and efficient. He always gets back to me quickly and is excellent at finding a solution and getting any issues resolved. read more

Aiden was super helpful whenever we called. Thank you Steve Badovinac Cross Country Mortgage | Steven.Badovinac@CCM.com | Denver Tech Center read more

Aiden Pipher was extremely helpful when I was trying to get answers to my buyer's questions. He directed me to the right person and gave me an email to help expedite. In real estate, you are often on a tight schedule to get answers so I truly appreciate Aiden's willingness to help and professionalism. Angie Overlie New Key Team/ Coldwell Banker read more

Bad review Tried moving into a place managed by these folks. They just let residents go delinquent on their HOA payments, so if you are looking to a skip paying HOA fees in your new residence, check to see if it's managed by WestWork! They will happily let you get away with going completely delinquent on your payments. I can hear you asking yourself "how is this Rudy's business"? My lender turned me down for loan to get into a residency managed by these folks because Jason, and friends allowed over 15% of the residents there to just stop paying their HOA dues. This affects the permanence of the complex's master insurance policy, therefore making it a place that banks won't want to lend a mortgage on. read more

Update from 1 yr ago...absolutely incompetent. Noah has the skill set of a toddler with a trace by line coloring book - fortunate enough to have him as our "property manager". No timely input despite what you pay and please reach out directly with any questions... read more

Billy has been a really great help at West Work Management and helped me out a couple times with 2 different situations. He also helped me to send all the proper documents I needed to set up for direct deposit! I also would like to make sure Caden is recognized as well. He has also be a really great help. They have both had to call out Republic Trash company many times for not picking up around the holidays and other days around the year, including recently. Both of these two guys have exceptional customer service and will definitely get the job done for you and calling the first time!! Thank you both!! Lorene Muehe read more

I inquired about making Online payments for our new special assessments. Aidan was very helpful with my problem.

I want to take the time to thank Eva for helping us out with our HOA bill and several questions that we had on our land at Ghost River Ranch. The customer service received was amazing and do not get that very often these days. Please thank Eva for us on the excellent customer service we received. Thank you, Robert and Margie Martinez. read more

Eva and Sean have been most helpful, I am new to having an HOA. Grateful for any help they have given me.

The Management Company was very understanding and kind when I had an injury and couldn't fulfill some of my maintenance obligations! I'm very grateful for their compassion towards me! read more

Eva Parra has provided outstanding customer service anytime I have called Westowork regarding questions about my property or the HOA. She goes out of her way to make sure anything I call about is taken care of, and provides good details and explanations of everything to make sure everything is clear and understandable. She is prompt, empathetic, friendly and professional. read more

two months in a row they added charges to my monthly bill. first was water bill was doubled. now charging a late fee when the bill isn't due for three weeks. read more

I have three properties handled by West work They are responsive, proactive, reactive and reliable!! Wouldn't use anyone else !! Everything I need read more

Westwork is super shady. They don't have a real physical address, just a PO box. So, there aren't any negative reviews through google or yelp. I've tried to add them as a business here so that there could be some online presence and reviews for them. When we first interviewed them we thought "no reviews is good news". They really try to sell HOA board members on their boutique approach and trustworthiness. They also said that they don't like to hire within the industry because of all the jaded HOA managers there are. They talk a good talk. But after several months of being with them, we found out that it was all wrong. They didn't have even the most basic keys or information about our property within three months of supposed "transition time". They would say they would act on something and then never do it, like never sending out even the most basic welcome letter to introduce themselves as the new HOA management company for our building until we followed up with them many times about this. They mocked an owner for slipping on ice in our parking lot and breaking his leg rather than responding with empathy. They accidentally forwarded an email to the board that contained a conversation with a contractor calling the board members bad names. They processed a sale of a condo and then never recorded the information. So, the old owner continually got emails and the new owner was not recorded. They blatantly lied about already having worked on certain tasks because next meeting they would say that they didn't even know what those tasks were. They would not give us our financial information and claimed this would take time with the transition. So, for months we were in the dark about financials. Finally, the board made the extreme decision to switch management companies after only having been with Westwork for 6 months. Beware. read more

Aden and the team was very good in keeping me involved and answering all the questions I had when I did not submit a request for cement work on my property. I am pleased to advise that I am now able to continue with my project. read more

Aidan at Westwork was very helpful getting me set up for HOA direct deposits from my bank account--much appreciated!

Horrible service. They seem to have a problem with trash pick up which is all I seem to pay for at $295 a month. They don't do maintenance well and when the roofs had to be done we all suddenly had to pay out of pocket. I don't know what my dues are going towards and I read the income statements. read more

One of the worst management companies I have dealt with. I literally have a window that has fallen out and is on the floor and they still have not come to fix it. It has been days with no window. Not to mention the overall negative attitude I get whenever bringing up issues. I cannot wait until we fire this company and get a new management company. read more

Westwork Management - My window has been like this for days and they still haven't fixed it. - Homeowner Association Near Me - Denver, Colorado

Westwork came to our rescue without hesitation when no one else would because we was in such bad shape. Our community has made a 100% turnaround since they came on board 3+ years ago.. read more

Westwork sent out a handyman that was 24 hours late. He didn't bother to even call. I told him I could hear the leak behind the bathroom sink wall and he ignored me. Then he shoved over the toilet and broke the toilet seal and bent the toilet bolt. The Westtwork handyman gave his first name only. He refused to give phone number or business card. My landlady asked Westwork if they had run a criminal background check because I have an infant and a three-year-old and Sean, Jason and Noah ignored her emails and phone calls. (The Friday prior, my landlady sent out a reputable person with her son and Westwork refuses to consult with them). Additionally, Westwork Management does not keep up the property. They just charge for everything and there is no follow through. There is a lot of trash and the grounds are not taken care of. Luz 1/30/23 read more

my HOA thankfully discharged these people. They have no physical presence anywhere, let alone in Colorado. Took municipal money for a project and without advising the Association, charged the tenants. So, got paid for a project and then paid again, from us. I hope they all suffer from whatever nasty itch can find it's way to their rectums. Yep they were that bad. read more

These people are terrible, they sent notice that you can still mail your payment in and I always mail my payment 2wks before the first and I always have to call them and ask why there's no transaction from them and they say they have no record of receiving my check and that they can't control the mail. I mail my HOA payment and my mortgage payment at the same time and my mortgage company always receives their payment, my car insurance always receives their payments and all my other bills ate received but I'm still waiting for westwork to process my check for May 2023. read more

These people are the rudest, most unprofessional bunch of thieves to walk on my property. Will be actively working to get rid of them. IF you are in charge of HOAs and or are on the Board of an HOA and are looking to get a new management company, I suggest ANY other company but this one. They do shady stuff and get away with it. I will be withholding my dues this next month to compensate for the cost they have made me incur, illegally. My lawyer is suggesting a formal complaint be filed. Will likely be doing that, shortly. In the meantime, this company is crap. The people that work there are crap (and freakin' rude as hell). The lady, who refused to give her name, actually hung up on me when the question I asked was too challenging for her: If the parking lot had to be cleared for work to be done but the work is not being done until sometime next week, why was my car towed? The unprofessional idiot hung up. Didn't answer the question, didn't offer an apology, just hung up. Beginning to wonder why my HOA chose this company. Will be very active in future meetings as I am going to campaign to get rid of them. They are horrid, unprofessional weasels. read more

Our POA board hired this outfit without involving the association membership, and is now paying them about 1/4 to 1/3 of our meager annual budget. They did send out timely communications and they do respond to calls and emails, however, our annual dues balances were not loaded in the portal and there was a discrepancy between what the POA policy about collections indicated and the due date for annual assessments. The owners do not alway address the concerns in my correspondence which leads to frequent having to send more than one email about the same issue. For example, a recent correspondence appears to reflect that the company is not up to speed on current POA legislation in Colorado, or even well versed in our POA's policies. I asked for a corrected email to be sent to the members, as the initial email was, frankly, not accurate-- I received a superficial response to my email that did not address this concern. This kind of inattention is irksome. So I sent another inquiry making the same request a second time. The incorrect information had to do with foreclosure powers of HOAs in Colorado, which thankfully were curbed in 2022, so this was not a minor issue. What came across as kind of a cavalier attitude concerns me. I am not at all confident this outfit will be following the very detailed due process procedures that are now required of HOAs regarding delinquencies and communications. And, because Colorado has weak HOA law, they will "get away with it. " We shall see. read more