The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

After having spoken with a couple undependable contractors to replace our broken outdoor…read morecentral-air compressor, we spoke with the general contractors who did a lot of work for us when we first moved into our apartment; they recommended A&L. A&L got the job done quickly and reliably, and every interaction we had with them was professional. We would happily go back to them again. To replace the air handler/coil indoors, the outdoor condenser, and the line set between them, cost $15,381.81. It's expensive, yes. But you get what you pay for, and we got exceptional service.

I did not get the service. I asked them if they will come and do maintance on my oil furnace; their…read moreanswer was Yes; that is great; We will come will give you a price. why can't you give me the price on the phone. We have to determine the price. If we come and even if you don't like our price; you will have to pay us $180 dollars. Well this seems like " you are in it pay up : kind of situation.

I met many plumbers in the past but I liked Evan Ryan most. He was sincere and had a good attitude…read moreas a plumber. Not only that he did excellent works when I was in emergency situation. I highly recommend him.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

From our first conversation with Pro Comfort Control, we knew they were different. During the May…read more2024 heatwave, we researched over 10 HVAC companies (spreadsheet and all!), but they really stood out. They were the only ones who combined exceptional professionalism with prompt communication and really listened to what we needed and did not try and oversell us. Their price was very reasonable too.   While others didn't even return our calls, Pro Comfort patiently answered all our questions. Their honesty and deep HVAC knowledge made choosing them easy. As a family-owned business, you can tell they truly believe in good old-fashioned customer service and are passionate about what they do.   When it came to installation, their team was clean, efficient, and detail-oriented. We're so impressed that we see this as the start of a long-term partnership for all our HVAC needs.   If you're in Framingham and need a heat pump or HVAC install, we would recommend them in a heartbeat. They'll also help you qualify for rebates, 0% financing, and break down all your net costs.

I think this is my first review that isn't positive on Yelp…read more But I feel like I was just ripped off. Basically, Aundrey came here for less than one hour and cleaned the dust off the the coils of both of my air conditioners for $650 and didn't even complete the job. He did not have a wet/dry vac so he used mine. He did not bring a ladder so he used mine. He did not provide replacement filters. Breakdown of the cost: From the invoice- 'Service call fee covers technician's trip to the job site, including travel time and transportation costs.' I asked Aundrey where he came from. He said from the office which is right here in Newton. 2.6 miles. 8 minutes. = $150 First Air Conditioner: He diagnosed it immediately. Then he cleaned the coils with a brush and he used my vac as well. Look, I have no problem with him using my equipment. I just never had a worker not have his own tools. I had already bought a new filter for this air conditioner so he didn't have to replace it. Total time, about 15 minutes. = $250 Second Air Conditioner which is in the attic. There is nothing in the attic but the air conditioner unit and we do not go up there ever. You need a ladder to get up there. Aundrey didn't have one. He used one of mine. Same problem. Also, This unit needed a new filter as well and it's a different size than the one downstairs. Aundrey left it without a filter and gave me the size of the filter I should get so that I can install it myself. Again, I can't get up in the attic because I'm physically limited. So my air conditioner is currently running right now with no filter. So, he cleaned the coils for about 20 minutes and left the job undone. = $250. Invoice: $150 Travel Time and Transportation costs. $250 Coil Cleaning and installing a filter that I provided. $250 Coil Cleaning and leaving the unit without a filter _________ $650 Oh, and this nonsense about them getting back to you in 10 minutes, it's an automatic text that tells you to call them. I called after I didn't hear from them for an hour or so. That's a big sum when Aundrey took an hour total including his drive time of 8 minutes and the gas he must have used to go 2.6 miles and then not finish the job while using my tools.

Responded late in evening to a reach out about HVAC heat going out urgently. Offered first thing in…read morethe AM early appointment, showed up on time with good communication, fixed the problem in under an hour, and educated me about the situation. Professional and reliable. Very nice UI for scheduling appt and invoice/payment.

We had just bought a new fridge for my grandma and couldn't figure out how to connect it to the…read morewaterline to get water and ice from the front of the fridge. Chris and Andrew came over with smiles and fixed it for us in a quick trip!! So happy with their work. Highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.

John has helped me on multiple occasions and been great on each. In the dead of winter, John helped…read morereplacing a hot water tank on short notice, he also helped when I was remodeling my kitchen, and replacing old pipes in my basement.

We met John through our flooring company and he's been super helpful. He's very kind, honest, and…read moredown to earth. He's a skilled plumber -- he installed a new vanity for us, got rid of our garbage disposal and re-piped the kitchen sink. He even caught a mistake that the previous plumber made when installing the dishwasher and fixed it. He went above and beyond.